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Steigenberger Hotel Hamburg

Pet-friendly Hamburg hotel connected to the convention centre, steps from Neuer Wall
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Steigenberger Hotel Hamburg

Exterior
Exterior
Deluxe Room
Meeting facility
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

8.6 out of 10
Guests loved the amenities.
  • Breakfast available
  • Bar
    Bar
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Room service
    Room service
The price is NZ$287
includes taxes & fees
1 Oct - 2 Oct
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Bathrobes
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Standard Triple Room

Minibar, in-room safe, desk, laptop workspace

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LED TV
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Bathrobes
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Bathrobes
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Minibar, in-room safe, desk, laptop workspace

Superior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

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Interior
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9.4 out of 10, Exceptional, (672)
The price is NZ$345
includes taxes & fees
27 Oct - 28 Oct
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About the area

Map
Heiligengeistbruecke 4, Hamburg, HH, 20459

What's nearby

  • St. Michaelis Church - 6 min walk
  • Hamburg City Hall - 8 min walk
  • Miniatur Wunderland - 11 min walk
  • St. Pauli Piers - 14 min walk
  • Elbe Philharmonic Hall - 17 min walk

Getting around

  • Stadthausbrücke S-Bahn - 1 min walk
  • Michaeliskirche Hamburg Station - 7 min walk
  • Hamburg Airport (HAM) - 29 min drive

Restaurants

  • ‪Rheinischer Hafen - ‬1 min walk
  • ‪Thai Food - ‬3 min walk
  • ‪Kardelen - ‬4 min walk
  • ‪brasserie TORTUE HAMBURG - ‬4 min walk
  • ‪Le Crobag - ‬4 min walk

About this property

Steigenberger Hotel Hamburg

Hotel near Neuer Wall
Located close to International Baptist Church of Hamburg and Bleichenhof-Passage Hamburg, Steigenberger Hotel Hamburg provides dry cleaning/laundry services, a bar and a 24-hour gym. Take some time to relax at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Mediterranean cuisine. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • Babysitting (surcharge), a porter/bellboy and luggage storage
  • A lift, concierge services and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 235 rooms feature comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and dressing gowns. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and baths or showers
  • LED TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 34 per day; includes in/out privileges)

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 33 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Restaurant am Fleet
  • STADTHAUS Restaurant &Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rug in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 1992
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 33.00 per person
  • Self-parking fee: EUR 34.00 per day (in/out privileges)
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hamburg Steigenberger Hotel
Steigenberger Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hamburg Hotel Hamburg
Steigenberger
Steigenberger Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel
Steigenberger Hotel Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel Hamburg

Frequently asked questions

Is Steigenberger Hotel Hamburg pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Steigenberger Hotel Hamburg?

As of 26 Sept 2024, prices found for a 1-night stay for 2 adults at Steigenberger Hotel Hamburg on 1 Oct 2024 start from NZ$286.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Steigenberger Hotel Hamburg?

Self-parking is available for EUR 34.00 per day.

What time is check-in at Steigenberger Hotel Hamburg?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Steigenberger Hotel Hamburg?

Checkout is at noon.

Where is Steigenberger Hotel Hamburg located?

Located in Hamburg City Center, this spa hotel is steps away from Neuer Wall and International Baptist Church of Hamburg. Bleichenhof-Passage Hamburg and St. Nikolai Church are also within 10 minutes. Stadthausbrücke S-Bahn is only a 2-minute walk and Rodingsmarkt U-Bahn is 2 minutes.

Steigenberger Hotel Hamburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 554 out of 1000 reviews" "
Rating 8 - Good. 315 out of 1000 reviews" "
Rating 6 - Okay. 76 out of 1000 reviews" "
Rating 4 - Poor. 37 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness
Your IT system is terrible. Your booking system on your website did not work when I booked, so I had to use Expedia instead. You offer hi speed wifi to H Rewards members, but the registration didn't work. Your staff admitted that it doesn't work. So I had to use slow wifi speed like a non-member. Your electronic key cards failed to operate the lift. Your staff said this is happening to most guests. So every time that we wanted to go up to our room, we had to get help from staff, who were not immediately available. I am not impressed. Your Berlin hotel Am Kanzleramt was much better. Your central Hamburg hotel is poorly managed and the IT people should be fired.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sonja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big, clean room. Sauna and steam room available for use until 10pm. Close to two public transport stations.
Stayed 3 nights in Aug 2024

10/10 Excellent

Refaat

Stayed 1 night in Aug 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice facility, friendly and helpful staff, able to assist in English as well as German. Nice conference facilities, with excellent view, and very good food.
Stayed 2 nights in Aug 2024

10/10 Excellent

Refaat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Torben

Liked: Amenities
Beautiful hotel with great location big room with very comfortable bed. Excellent big breakfast and friendly staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly and professional staff
Stayed 3 nights in Aug 2024

10/10 Excellent

ERGIN

Liked: Property conditions & facilities
Clean , friendly and convenient .
Stayed 1 night in Jul 2024

4/10 Poor

Meghan

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
The front desk never answers their phone, room service took forever, there was a dead fly in our room upon check in, and when more congregated during our stay, staff did little to remedy the problem. Apart from that, the area was great, with local transportation and bistros.
Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new go to hotel in Hamburg!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! The amenities are amazing
Stayed 4 nights in Jul 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful 5 star hotel in an amazing location. The rooms were updated in a tasteful and chic way. The location is right by the train station and in an area with reseaurants and coffee shops. It is walking distance to the beautiful city hall. Would definitely come back.
Stayed 7 nights in Jul 2024

10/10 Excellent

Kym

Stayed 1 night in Jul 2024

8/10 Good

Simos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice clean hotel. Close to everything. Depending on price I would stay again. Sauna is very nice. Gym isn’t very good. Not much weights. Parking not included. Cost $34euros a day. Expensive for sure. 25 min from airport.
Stayed 2 nights in Jun 2024

10/10 Excellent

Revina, Toronto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property steps to the high end shopping !
Stayed 2 nights in Jun 2024

10/10 Excellent

E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of dining and shops nearby
Stayed 2 nights in Jun 2024

10/10 Excellent

John, Porthleven, Helston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Mohammad

Stayed 2 nights in May 2024

4/10 Poor

Sabine

Stayed 1 night in May 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located, close to two U and S Bahn stations (the S1 providing a direct link to the airport) and very close to the old town and shopping areas. Rooms were spacious and comfortable and the area was peaceful.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great but service could be improved
Very central hotel, nice area with good restaurants close by. Staff was not the friendliest and room keeping did not pay attention to the DND sign but apart from that, room was good bed very comfy.
Stayed 3 nights in May 2024

6/10 Okay

Ramina, Sammamish

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The heating and cooling system was not working during my stay and the nights were miserable hot. The room service menu is also extremely limted. The rest was fine.
Stayed 4 nights in Apr 2024

8/10 Good

Bo

Liked: Cleanliness, staff & service
Everything is great just not sure why the Lift is not responding to my Door Card and i have to get service staff to tap for me every single time until i check out... the service staff attempted to resolve the issue multiples time but to no avail
Stayed 2 nights in Apr 2024

10/10 Excellent

Deborah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located near shopping, public transportation, and restaurants.
Stayed 4 nights in Apr 2024

10/10 Excellent

Peifen

Stayed 1 night in Mar 2024