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Hotel Santander Plaza

3.5 star property
Guatemala City hotel in Zona 10 with free breakfast and free airport shuttle
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Santander Plaza

Master Suite, Kitchen
Executive Room, Kitchenette | Private kitchenette
Front of property
Free daily full breakfast
Banquet hall

Reviews

8.0 out of 10

Very good

Popular amenities

7.8 out of 10
Guests liked the amenities.
  • Restaurant
  • Breakfast included
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
The price is NZ$166
includes taxes & fees
26 Sept - 27 Sept
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Room options

View all photos for Executive Room, Kitchenette

Executive Room, Kitchenette

Executive Room, Kitchenette

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Dishwasher
TV
Renovated in 2011
Blackout curtains
Shower/bath combination
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Kitchenette

Junior Suite, 2 Double Beds, Kitchenette

Junior Suite, 2 Double Beds, Kitchenette

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Dishwasher
TV
Renovated in 2011
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite, Kitchen

Master Suite, Kitchen

Master Suite, Kitchen

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Renovated in 2011
  • 57 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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8.6 out of 10, Excellent, (1002)
The price is NZ$182
includes taxes & fees
4 Oct - 5 Oct
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About the area

Map
15 Calle 3-52, Zona 10, Guatemala City, Guatemala

What's nearby

  • Oakland Mall - 11 min walk
  • Embassy of Mexico in Guatemala - 15 min walk
  • U.S. Embassy in Guatemala - 18 min walk
  • La Aurora Zoo - 20 min walk
  • Paseo Cayala - 8 min drive

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 5 min drive

Restaurants

  • ‪Hacienda Real - ‬2 min walk
  • ‪Tanoshii - ‬4 min walk
  • ‪Restaurante La Poza - ‬3 min walk
  • ‪El Establo - ‬4 min walk
  • ‪Bajo Fondo Funk Bar - ‬1 min walk

About this property

Hotel Santander Plaza

Hotel near Paseo Cayala
Close to La Aurora Zoo, Hotel Santander Plaza provides free full breakfast, a free return airport shuttle and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a business centre.
Other perks at this hotel include:
  • Free self-parking
  • 1 meeting room, tour/ticket information and smoke-free property
  • A lift, a banquet hall and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel Santander Plaza boast comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and hairdryers
  • 30-inch TVs with cable channels
  • Coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 2:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 7 floors
  • Banquet hall
  • Building
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in

Access methods

Private entrance

Pets

Pets are allowed for an extra charge of GTQ 200 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 12 kg per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Pet fee: GTQ 200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Hotel Santander Plaza
Hotel Santander Plaza Guatemala City
Santander Plaza
Santander Plaza Guatemala City
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Santander Plaza Hotel
Hotel Santander Plaza Guatemala City
Hotel Santander Plaza Hotel Guatemala City

Frequently asked questions

Is Hotel Santander Plaza pet-friendly?

Yes, Hotel Santander Plaza allows dogs (limit 2 total) with a maximum weight of up to 12 kg per pet. There's a fee of GTQ 200 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Santander Plaza?

As of 23 Sept 2024, prices found for a 1-night stay for 2 adults at Hotel Santander Plaza on 26 Sept 2024 start from NZ$165.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Santander Plaza?

Self-parking is free at this property.

What time is check-in at Hotel Santander Plaza?

Check-in start time: 2:30 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Santander Plaza?

Checkout is at 1 PM.

Does Hotel Santander Plaza provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 8:00 AM to 2:00 PM on request.

Where is Hotel Santander Plaza located?

Located in Zona 10, this hotel is within 1 mile (2 km) of Plaza Fontabella Shopping Center, U.S. Embassy in Guatemala and La Aurora Zoo. Gran Centro Los Próceres and Avenida La Reforma are also within 5 minutes.

Hotel Santander Plaza Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 181 out of 456 reviews" "
Rating 8 - Good. 154 out of 456 reviews" "
Rating 6 - Okay. 76 out of 456 reviews" "
Rating 4 - Poor. 26 out of 456 reviews" "
Rating 2 - Terrible. 19 out of 456 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Javier, Canoga Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Manuel

Very clean, staff was great. The breakfast was awesome and delicious. I’ll be back soon.
Stayed 7 nights in May 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was good
Stayed 1 night in Sep 2024

10/10 Excellent

Yasmin

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected. The room was clean and very comfortable. Bed was great! They were amazing and let us store luggage while we did a 2 night trip to Tikal. Everyone that worked there was helpful and nice. 2 blocks to a shopping center that has many eating options.
Stayed 1 night in Aug 2024

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
I was charged for extra guest fee when I didn't have extra guest. I think I shouldn't have to pay that.
Stayed 3 nights in Sep 2024

10/10 Excellent

Olma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and location!!!
Stayed 1 night in Aug 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service
Clean but basic rooms, nice beds, friendly staff. Decent breakfast. The property could use some updates. The airport shuttle runs only Monday-Friday in the morning until 2 pm.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennell

Liked: Cleanliness, staff & service, property conditions & facilities
Conformable hotel with helpful staff.
Stayed 1 night in Aug 2024

8/10 Good

Mirna, Kissimmee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, breakfast was very good, close to shopping area,Staff was very polite, friendly and respectful.
Stayed 1 night in Aug 2024

2/10 Terrible

Elizabeth, ashton

Liked: Property conditions & facilities
Disliked: Staff & service
I have stay in many hotels in the capital Guatemala, but I have never stayed in one so noisy. We stayed on the third level. On August 8-9 basically, on a Thursday night, they were 2 Spanish ladies that were playing music loud all night and talking loud on the hallway even though we had earplugs, we couldn’t sleep through the noise is was a horrible night we were told that there was going to be an extra charge for taking us the the airport for $10 not $15
Stayed 1 night in Aug 2024

8/10 Good

WILMAN

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is too limited
Stayed 1 night in Jun 2024

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t like are all
Stayed 1 night in Jul 2024

8/10 Good

Phillip

Stayed 1 night in Jul 2024

8/10 Good

Colin, cotter

Stayed 1 night in Jun 2024

8/10 Good

Caren Yulieth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Diana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado
Excelente servicio al cliente. Cerca de restaurantes, bares, centros comerciales, fácil acceso a los lugares turísticos.
Stayed 5 nights in May 2024

8/10 Good

Oliver, Katy

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location and good rates.
Stayed 2 nights in May 2024

10/10 Excellent

MAURO

Stayed 1 night in May 2024

2/10 Terrible

Heidy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

4/10 Poor

Simone, Chaguanas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is in desperate need of an upgarde. You hear all the road noise. The furniture is dated, the bathrooms are dated, bed is uncomfortable. Additionally the front desk check in is poor. I booked a jinipr suite ant had to move to a regulat room with no eefund. Overall substandard
Stayed 1 night in Apr 2024

10/10 Excellent

Fairuz, glenolden

Stayed 1 night in Apr 2024

10/10 Excellent

Valerie

Stayed 1 night in Apr 2024

8/10 Good

Hueng

Stayed 1 night in Apr 2024

10/10 Excellent

Giovanni

Liked: Cleanliness, amenities, property conditions & facilities
The staff treated me very good satisfying all my needs
Stayed 1 night in Apr 2024