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Reviews of Mina Esperanza

3 out of 5
Mina Esperanza
Panoramica km 7.2, Guanajuato, GTO

Reviews

4.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 2 out of 3 reviews" "

4.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Cecilia

Travelled with family
Disliked: Cleanliness, room comfort
Ni siquiera me recibieron, no atendieron mi llamada, no respondieron mis mensajes. Si no iban a dar atención para que permiten que se haga la reservación
Stayed 2 nights in Apr 2021

2/10 Terrible

GASTON

Travelled with family
Disliked: Cleanliness, room comfort
Fraude total
Me hicieron creer que la reserva esta asegurada con mi tarjeta de crédito y resulta que el Hotel estaba cerrado desde hacia ya varios meses por lo que era imposible que existieran las habitaciones que ofrecía disponibles hotels.com
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente vista, personal amable, si volvería a hospedarme ahí
Stayed 1 night in Jan 2020