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"Excellent location! But THAT isn’t the best part. The staff members were exceptional. A special shout-out to those who went above-and-beyond in service, kindness, supportive information and general wow-ness—Sunny, Mariam, Nicole, and Medi (dang, this isn’t quite right, but the day manager). Although the amenities and room conditions were not stellar, we will stay again because of the staff!! Additionally, the staff worked to compensate for what the hotel lacked. Thank you all!!!"

"The staff made me feel welcomed throughout my stay. "

"A free fitness center would be great."

"Will definitely return again!"

"Couples trip to amsterdam. Would stay here again. Lovely bar and great location."

"Exceptional front desk help- great location "

"The hotel is nice and staff was friendly. We had a few hiccups during our stay and I think there is major improvements to be made - we asked for a cot for our baby and it was broken and unsafe for our baby to sleep in. We got a new cot the next day which was in good condition but very dusty. We stayed in a room with bunk beds and found out that it was very dusty and dirty behind the bed. Coffee in the room was not replenished every day. We asked for baby items to be left in the room before arrival and had to chase to get those items in the rooms. Overall good stay because the bedroom was comfortable and the location was convenient but need to improve the housekeeping. "

"The hotel room was average, but it was incredibly comfortable and offered excellent value for the price. There were stains on the carpet, but I suppose that’s unavoidable. Even if you cleaned it thoroughly, the stains would still be there. The manager, Fabian, was incredibly friendly and accommodating. He even allowed me to check out late, which I truly appreciated. The amenities were amazing. There was an indoor pool, an excellent gym, a sanitarium, a sauna, a steam room, and Himalayan salt for body rubs. They even had ice for use in the sauna, which was a delightful treat after a long flight. The breakfast was delicious, and the dining was equally good. However, it seemed that everyone except the manager was unfamiliar with the hotel’s facilities and services. It appeared that they were relatively new to the industry."

"Clean, spacious room and friendly staff."