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The people next to me made a lot of noise at around 4am they had their car running for around 45 minutes before they left the property plus banging in the room
Tanya
Stayed 2 nights in Feb 2024
8/10 Good
Lauren
Travelled with family
18 Feb 2024
Liked: Cleanliness, staff & service
The room was neat and tidy, the staff were very friendly. The bathroom was dated and the fan didn't work, and therefore there was mould on the ceiling. The shower pressure was a bit low. The kitchen was clean. The air con worked well on a very hot day. The pool was moderately clean. All in all, good value and we would stay again.
The pool was dirty and full of bugs. The room was very old, dirty, and not restocked. No tea bags or milk in the fridge and the biscuits were stale. The shower smelled and there was toothpaste splatters still on the tap in the bathroom. The kitchen cupboards and cutlery were dirty.. we didn't trust eating there. Thank goodness it was just a quick overnight stay. Do not recommend.
Needed to change rooms as TV broken. New room had broken shower door, missing towel rack , dripping shower head and smell coming back up the pipes. Visible cockroaches. Front door has no weather protection on base so door rattled day and night. Needed to wedge spoon in door surround to get sleep. Rubbish bin was filthy. the pool was green and guest laundry unavailable . On the plus side bed was comfortable , AC worked. If I hadn’t prepaid I would not have stayed.
Excellent place for a motel, next to Aldi, 24 hour Car wash, fast food outlets, cinema, major retail block, easy to find and leave with major roads
Our or through the city!
We arrived on a 40degree day and the Pool wasn’t cleaned or ready for use, apparently it might be done next week….
Hardly any cutlery or crockery in cupboards. In a family room only 2 knives and forks and 1 spoon.
Dish clothes provided were filthy.
We had to change rooms early in the night because the air condtioner wasn't working and the toilet wouldn't flush. In our first room, I found an empty milk bottle under the bed, dust under the toaster and the rubbish bin lid in the bathroom hadn't been wiped down. There was also dirty cutlery. The pool was disgusting. Asked the property manager and he said it was broken. The overall appearance of the property was dirty in appearance. I would not stay here again. Very disappointed. My recommendation to anyone is to find alternative accommodation instead of staying at the Citrus Motel.
We had a four night stay here. The room was spacious. The bed was comfortable. The motel was convenient to the Main Street and attractions we were seeing during our visit.
could do with a freshen up. chipped furniture.etc given wrong keys for wrong room someone already in there.had to ask for towels toileteries etc and on arrival a duck greeted us in the green pool
Having room 1 was on the highway, the noise died off eventually but the bed mattress needs replacing and a couple of dollars for decent pillows would be great
Dion
Stayed 1 night in Sep 2023
6/10 Okay
Julie
16 Sept 2023
I notified the motel I would be there at 9pm , the key was left under the door mat . I was looking forward to a cuppa after a long day travelling , no milk in the fridge.
Julie
Stayed 1 night in Sep 2023
8/10 Good
Edna
19 Aug 2023
Liked: Cleanliness
Very reasonable price, quiet, comfortable, simple.
Toilet dirty, shower had some kind of small paoer on the floor and the couch was dirty under the cushions i took pictures.
Ordered breakfast but the kitchen staff dont work on weekends.
Staff could not understand.
main light flickered--no light bulb in the one only bedside light---very little cutlery or crockery---cobwebs on ceiling---filthy carpet---quite a few TV channels missing
It wasnt the cleanest n lights kept flickering every 10-15 minutes
Murray
Stayed 2 nights in Jul 2023
8/10 Good
Scott
Travelled with family
28 Jul 2023
Liked: Cleanliness, staff & service, amenities
Nice clean property , friendly and helpful staff. Room is getting older , shower door almost falling off. But overall it was nice and the price was good .
Scott
Stayed 1 night in Jul 2023
8/10 Good
Murray
21 Jul 2023
Great for overnight stay
Murray
Stayed 1 night in Jul 2023
8/10 Good
Mary
10 Jul 2023
Great spot to stay for a night or two when last minute needing accommodation. Has everything you need. Close to lots of shops and food outlets.
Property was very noisy and below average.
The room was okay but older. Aircon/ heater was so very noisy. Not impressed at all. Lucky it was only for one night stay. Could not stay there if it was longer.
CJAE
6/10 Okay
Stephen
31 May 2023
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stephen
Stayed 3 nights in May 2023
8/10 Good
Nicole
Business traveller
6 May 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
Need better parking, all utes and 4wds who couldn't park straight which left me no room to park my 4wd. Staff told me to park on the street which left my car to be damaged overnight.
When I arrived at the motel after a 400km drive my booking had not been registered at the Citrus motel and there were no rooms left there so had to go and find alternate accommodation at another more expensive motel. Not impressed wih your service.