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"The hotel room had bedbugs. My son got 4 bites in a line. The room was so cold, there was no heat. No blankets, only sheets. The lights stopped working and some of the outlets stopped working too. The fast food places are also horrible and so is the parking. The only nice thing about it was the water park, but I would never stay there again!"

"Overpriced and so many hidden fees, charges and extra holds on my card. It was hard to enjoy the resort knowing I was bamboozled."

"The most cleanest room and comfortable bed staff are super friendly and made me feel welcome the moment I came in ."

"Breakfast buffet was very mid. We got there at 8:30 as soon as they opened and our food was still cold! The bacon was cold and hard, so were the potatoes which were not fully cooked. Our eggs were runny and also not cooked. My biscuits were hard and cold. I was not happy about that but the servers were nice and they are not to blame for that. The room was awesome and definitely cleaned. Which I liked. I would definitely come back but probably never eat on-site again. "

"The staff were very friendly . I didn’t know about the extra charge they add to your credit card ( but it comes off within 2-5 business days ) the property is historical and the Trax food was very good and the staff friendly . The coffee shop was ok . We were comfortable and had a good night sleep . Thank you !"

"We stay here a few times a year. Top notch hotel. Clean, spacious great buffet Will be here again soon. "

"There was something in the bathtub, also the bathtub floor was damaged. The sink area needs to be replaced, and there was a moldy residue around the brim. Lastly, I was greeted by ants. I asked for a new room which the attendant promptly changed. The new room had a cracked bathtub floor, and I used a wash cloth to wipe the brim of the sink, and when I began to rinse, black particles kept appearing -the more I rinsed, the more particles appeared."

"Clean room, the inside pool water was very cloudy, the pool rim very dirty. Front water fountain off"

"Staff was helpful and room was clean"