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"Very courteous and helpful staff."

"Really quiet room considering next to train station. Tne hotel is phenomenal and really nice. Front desk were extremely helpful as were bar staff. Well worth the stay, even if in the Annex. Negatives were bed was slightly uncomfortable and you don’t get all tv channels but otherwise, really good hotel."

"Lovely "

"From start to finish the staff and hotel were fantastic. We arrived early but our room was ready and we were checked in speedily, the twin room was stylish,comfortable and immaculate. Staff were warm,friendly and welcoming."

"Grand building. Extremely clean. Friendly staff. Great location. Fab breakfast. "

"Very pleasant staff, valet parking was great! "

"Lovely stay - nice room overlooking the canal. Breakfast was good, but glad I included it at booking as the daily rate is a bit steep i.e £20 for full English Breakfast. Always perplexes me when it is a double room that there is only one chair to sit on around the table - why not two chairs, as you don't always want to sit on the bed. Good checkout, and left my luggage for a few hours. "

"Rooms were nice and clean. We booked a superior room and it was a lot smaller than it looked on the photos. Not sure how small the standard rooms are but they must be tight. "

"Service is amazing "