Luxury Hotels & Resorts in Grassy Key from NZ$192

"Our reservation was changed from a suite at the resort to a villa away from the resort amenities. The villa was sparsely stocked kitchen, very steep stairs and a queen bed verses the king we reserved."

"Location is great the only issue was a very small beach area."

"Room had paper thin walls, could hear conversation very clearly without even trying. Canal wasn’t as pleasant as listed. Found ants inside the dresser. Smelled strong of mold/mildew. "

"I stayed here last year and was looking forward to staying here again. After a 6 hour drive I was hoping to jump in the pool where I spend a lot of my time. They were closed for maintenance. They needed to shock the pool. I asked when I left today how long they have known about this and how long it has been closed. Funny it closed the day I arrived and was opening up again today, the day I left! I was very upset. I would not have stayed here knowing this. Their facilities on the back dock have deteriorated, some docks are on their sides and ladders falling down. Still a pretty place and rooms are huge, as is your screened porch. Cleanliness had also deteriorated unfortunately but there was a sign saying they were hiring maids and maintenance people."

"The room and beach were beautiful! The room was quiet and comfortable—the balcony was a great way to unwind. Check in could use improvements—the attendant was busy texting in a back room and we had to yell to get her attention. Our room was upstairs (no elevator) and no assistance was offered. The maid service made the beds and left clean towels but did not vacuum the sand we had tracked in."

"Staff was excellent and the facility was clean. However we were surprised to learn of an additional $20 per day to park our vehicle in their lot. You don’t get a parking spot included with your room fee."

"There are two pools. We found that the pool closest to the hotel was more kid friendly than the other one by the restaurant. We had a wonderful time, but it was hard to get a hold of the front desk when we needed them and it was a pain to walk all the way there from the hotel rooms which is a separate building."

"The staff was very friendly and helpful. We loved the view from the Grouper room. Definitely would stay again."

"You get what you pay for. It's a 3rd to half the price of any other rooms in the area. If you don't care about cleanliness and just want to save a buck, this is the place for you. The front porch hadn't been swept, table hadn't been wiped down. The floor inside might have been swept, but not mopped. The sheets were dirty and it was an ordeal just to get clean sheets. The fridge/freezer was dirty and had no rails so you couldn't store anything in the door. The bathroom cleanliness was questionable, with hairs on the floor and in the shower. On the last morning, we had a wet floor either from a leak in the AC or a hole in the wall (it rained pretty hard the night before). There was a big black mold patch right underneath the AC unit on the outside wall. Do yourself a favor and pay double or triple the price for a nice room."