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"Parking code didn't arrive. Telephone call fixed that. Lots of round about way of getting to parking and check in. Hotel for checking in is not where room was. Easy once we found it. The grounds of the village were deserted when we got there. So much fun exploring without the crowds. A must for any history buff! Staff was awesome. Room was ok. Bed comfy. "

"So beautiful and historic. I love this hotel and would stay here again!"

"The staff at the hotel were very helpful and kindly helped me by carrying my luggage since my room was on the second floor. Room was cleaned nicely. The location is nearby a free shuttle stop and bus to central area. They don’t have on site reception but I could see some staffs doing their work and they helped me to checkout with causing no extra hassle. The atmosphere was warm and cozy."

"lovely hotel friendly staff stayed a few times nice and central within the walls"

"Lovely stay!"

"The room was a small room with a musty bathroom. It was grand for just one night. It was centrally located - in an annex of the hotel where the reception was. The view was of the overgrown yard space. You are paying to stay on Mont Saint Michel not for luxurious surroundings. Breakfast was at a nearby restaurant and was good and plentiful. Parking was a mystery - we were told to go to a hotel on the mainland to get instructions about our hotel location but no advice was given about how to access the mainland hotel parking area where you need a code for the barrier to lift. They did not answer the phone. Do bring water for your hotel room as there is none available. "

"Simply the most friendly staff, splendid hotel and terrific location. Thoroughly recommend "

"Room was small and hard for 2 people to move around, carpet needs replacing throughout the hotel. Breakfast was fine and location was good."

"Check-in was easy and the room was reasonably clean, but there was no hand soap or shower gel. The front desk staff member with glasses was curt when this was brought to her attention, although another colleague resolved the issue quickly. At checkout, when asked about my experience, I mentioned that the bed was noisy and uneven. The same staff member appeared to take the comment personally rather than as feedback. A more professional response is generally expected from front desk staff in the hospitality industry, particularly in France."