Superior Suite
Check availability

Reviews of Villa Bella Hotel & SPA Gramado

3.5 out of 5
Villa Bella Hotel & SPA Gramado
Rua Villa Bella 125, Gramado, RS

Reviews

9.4

Exceptional

Rating 10 - Excellent. 183 out of 232 reviews" "
Rating 8 - Good. 35 out of 232 reviews" "
Rating 6 - Okay. 6 out of 232 reviews" "
Rating 4 - Poor. 3 out of 232 reviews" "
Rating 2 - Terrible. 5 out of 232 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

igor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A vista era única muito bonita, o lugar é aconchegante, os quartos bem limpos, e o pessoal que trabalha lá super simpáticos
Stayed 2 nights in Apr 2024

10/10 Excellent

N

Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff courteous and extremely professional, excellent breakfast
Stayed 1 night in Sep 2018

4/10 Poor

Chris, Dallas, TX

Disliked: Cleanliness, property conditions & facilities, room comfort
I won't be returning.
Nice view, however the room was not well cleaned. We found a fingernail in our bed and a huge spider in the bathroom. The gym consists of 3 old broke down machines, crammed in a room with a ping pong table. The food is sub par and the restaurant service takes forever and is terrible.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel and Excellent Service
The customer service at this hotel was excellent. I had several different problems during my stay (of my own fault, not the hotel), and the staff was always very prompt and friendly to help. The view from my room was gorgeous and the decor of the hotel was very warm and welcoming. If you are concerned about the hotel location outside of the city center, they have a free shuttle that makes frequent trips to/from the city center. I highly recommend staying here!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Nice place, not só friendly staff
Very unflexible staff. Other hotels in the reagion go way beyond to make guests feel special.

6/10 Okay

Louisiane

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

10/10 Excellent

cleber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel maravilhoso, com atendimento fantástico.
Stayed 1 night in Feb 2024

10/10 Excellent

Jorge Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Francisco

Stayed 7 nights in Jan 2024

8/10 Good

Jose Henrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Camila

Travelled with family
Liked: Cleanliness, staff & service
Hotel bom
O atendimento do hotel é excelente. A comida é ótima! Apenas o quarto que achamos que podia melhorar. Desde a cama, até a vista da janela que no nosso caso dava pra uma área de grades interna do hotel.
Stayed 4 nights in Jan 2024

10/10 Excellent

Renata

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
9.5
Excelente
Stayed 2 nights in Jan 2024

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Dec 2023

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Leonardo A

Stayed 5 nights in Nov 2023

10/10 Excellent

SAMUEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A maior e melhor experiência sem sombras de dúvidas o melhor hotel da cidade . Sai triste por ter que vir embora, desde o atendimento impecável, comidas , garçons , pessoal da limpeza tudo perfeito eu nunca fui tão bem tratada igual fui neste hotel. Se Deus quiser voltarei porque lá é perfeito!!!!!
Stayed 6 nights in Nov 2023

10/10 Excellent

Franciele

Stayed 2 nights in Nov 2023

10/10 Excellent

Ana Karoline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel com linda vista, com quarto espaçoso e confortável e funcionários muito atenciosos
Stayed 9 nights in Nov 2023

10/10 Excellent

Jorge Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Paula Midori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel maravilhoso para família
O hotel é maravilhoso. O atendimento é impecável. Durante nossa estadia, o Papai Noel estava presente, o que encantou nossa filha. As comidas do hotel são maravilhosas. A piscina é ótima. Recreação infantil é ótima. A nossa única reclamação é que o wifi do hotel bloqueia uso do aplicativo Star+ (para assistir aos canais ESPN) em meu celular. Esse tipo de política deve ficar clara aos hóspedes. O sinal do wifi é excelente e a velocidade é ótima. Meu celular não pegou sinal 4G, nem de ligação, devido à localização do hotel, mas isso não é culpa do hotel.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jefferson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo/beneficio. Linda vista. Ótima brinquedoteca. Ótima piscina.
Stayed 4 nights in Nov 2023

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um dos melhores de Gramado!
Hotel Excelente! Nos surpreendeu positivamente. Localização impecável, tudo bem tranquilo, muito limpo, àrea de lazer e infantil muito boa. Atendentes muito educados… passamos um dia só curtindo o hotel de tão bom. Recomendo demais… para todos os tipos de viagem.
Stayed 5 nights in Nov 2023

10/10 Excellent

ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Leandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Excelente hotel
Stayed 5 nights in Nov 2023

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar maravilhoso. Funcionários nota 1000, super solícitos e eficientes. Vista perfeita. Super limpo. Quarto mega confortável. Nada para reclamar. Recomendo. Localização ótima, não longe do centro, mas é calmo e sossegado.
Stayed 3 nights in Oct 2023

10/10 Excellent

Nyesse

Stayed 4 nights in Oct 2023

10/10 Excellent

rony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

DAIANE P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Marizete A.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Willians

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente escolha em Gramado.
Excelente hotel, sempre é a nossa primeira escolha quando vamos à Gramado. Já estivemos no Villa Bella por 7 vezes, sempre impecável.
Stayed 3 nights in Oct 2023

10/10 Excellent

Marcel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Simone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nossa estadia foi maravilhosa! Hotel lindo, com vista incrível, café da manhã excelente. O restaurante de dentro do hotel é super bom e p serviço de spa também. Adoramos a ideia do piano no café da manhã e jantar.
Stayed 1 night in Oct 2023

10/10 Excellent

Jorge Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto com vista fora de série!
O Hotel Villa Bella é uma ótima opção para quem quiser descansar a vista admirando o verde das árvores em frente ao seu quarto. Especialmente aqueles voltados para o Vale do Quilombo. Os quartos são confortáveis e todas as áreas do hotel são caprichadas. Seus funcionários são cordiais e atenciosos. O café da manhã é farto e saboroso, servido todos os dias até às 11h, o que nos permite dormir até mais tarde. Sempre que podemos, voltamos ao Villa Bella em nossos passeios por Gramado.
Vista do Vale do Quilombo
Tucano de Bico Verde
Vista do quarto
Stayed 4 nights in Oct 2023

10/10 Excellent

Angelita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

ROVENA

Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estada!
Hotel bem localizado em Gramado. Recepção muito cordial e atenciosa. Quarto amplo. Cama e chuveiro excelentes; café da manhã com muitas variedades e gostoso. Ambiente muito agradável. Enfim, uma excelente experiência.
Stayed 3 nights in Sep 2023

10/10 Excellent

Rodrigo

Liked: Cleanliness
Stayed 1 night in Apr 2023

10/10 Excellent

Cordeiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento Impecável e de alto nível!
Hotel impecável! Atendimento excelente! Abriram um espumante e nos serviram ao realizar o check-in e nos ofereceram uma bolsa com um lanchinho e água para a viagem de retorno, ao realizar check-out. Detalhes simples, mas que demonstram cuidado com o hóspede nos mínimos detalhes. Estávamos com um passeio agendado e tínhamos que sair cedo, antes do horário do início do café da manhã. Um senhor muito simpático e atencioso nos atendeu, antecipando o café da manhã para a gente e superando todas as nossas expectativas. Super recomendo o Villa Bella Hotel e Spa Gramado. Foi uma excelente experiência.
Stayed 3 nights in Aug 2023

8/10 Good

Daniele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Translado até o centro sem ordem de chegada. Pessoas passaram na nossa frente mesmo que chegamos primeiro, isso é desorganizado. Mas restante muito bom! Atendimento do pessoal maravilhoso, hotel maravilhoso!
Stayed 1 night in Aug 2023

2/10 Terrible

Rodrigo

Stayed 1 night in Aug 2023

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cobrança meia diária
Foi cobrado meia diária por ter saído as 14h. Dificilmente isso aconteceu em todos hospedagens que fiz no Br e fora.
Stayed 2 nights in Aug 2023

10/10 Excellent

Nathalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

VANELISY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel.
Bom atendimento. Café da manhã muito bom, porém bagunçado no final de semana por ser muito cheio. Cama e chuveiro mto bons tbm. Wifi funcionou bem.
Stayed 2 nights in Jul 2023

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vale muito... os apartamentos do andar s1sao ruins
Stayed 5 nights in Jul 2023