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Reviews of Hotel Gracanica

3.5 out of 5
Hotel Gracanica
Ul. Dragana Ristica b.b., Gracanica, Graçanicë, Kosovo

Reviews

9.8

Exceptional

Rating 10 - Excellent. 34 out of 40 reviews" "
Rating 8 - Good. 6 out of 40 reviews" "
Rating 6 - Okay. 0 out of 40 reviews" "
Rating 4 - Poor. 0 out of 40 reviews" "
Rating 2 - Terrible. 0 out of 40 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Shlomo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Lovely hotel, the most enjoyable from all the hotels I have been in Kosovo. I liked the concept of the hotel, which promote tolerance between the different religions and ethnic groups of Kosovo. Rooms are simple, a bit spartan, poor on amenities, but very large and comfortable bed. The staff is nice and friendly and food is nice too. Nice swimming pool and beautiful view. One thing that MUST be change (and I regret I forgot to tell it to the people who run the place) is the soap in the shower. It is horrible. I have no idea where they get it, but from around the 1,000 hotels I have stayed in my life so far, this is by far the worst body soap I have ever seen.
Stayed 1 night in Aug 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
A great value in cool place with nice moden touches.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom was staying here.She was more than satisfy with the staff as well as with the type of accomodation. The room was super clean and close to the center of Gracanica.It's also a short drive to Prishtina.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive service, great facilities and a very well-equipped room. Bar, restaurant, etc. Clearly doing an excellent job within the community and trying to use as much local produce as possible. A very enjoyable stay
Stayed 3 nights in Nov 2019

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was excellent. We loved the design of the hotel and rooms. The views were wonderful. The pool was very relaxing. The staff were friendly and helpful. We will come again.
Stayed 1 night in Aug 2019

10/10 Excellent

DEJANA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great, nice staff, wonderful view. Nice pool.
Stayed 3 nights in Aug 2019

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018

8/10 Good

Oliver

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Decent, not memorable
Hard to know how to review. We stayed at so many other hotels in Kosovo and the Balkans where we were blown away by the service, attention, care, etc. Here the service felt very blah and indifferent. Also the air conditioning in our room never did anything to make the room (with direct sun exposure all day) remotely cool. The grounds and pool are very nice. The food is good. There are doors everywhere that you have to open and close (e.g. between where you get your breakfast and where you sit). Strange design. If based on Kosovo standards, it's definitely very nice. If based on its claim to be a boutique hotel, it was just fine.
Stayed 2 nights in Jul 2018
Response from Andreas Wormser, Manager on 4 Oct 2018
Dear Sir, We are very sorry that the service didn't meet your expectations! Concerning the air conditioning, you are of course right that it was weak during your stay. In the meantime, the stronger air conditioning system we ordered in spring 2017 is finally working - for that, we had to fly in the installer from Germany three times!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, friendly, relaxing hotel
Really lovely hotel in beautiful surroundings but requires vehicular transport to get into Pristina /Airport. Would definitely stay there again.
Stayed 1 night in Jul 2018

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is great and staff even better

10/10 Excellent

Niels Lau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

10/10 Excellent

Semih

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was perfect
Stayed 1 night in Dec 2023

10/10 Excellent

Niels Lau

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk hotel, alt var rigtig godt.
Stayed 5 nights in Oct 2023

10/10 Excellent

CAROLINE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Friedrich Günter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein Haus mit einem sehr überzeugenden Konzept.
Das Haus ist sehr geschmackvoll. Das Restaurant bietet abwechslungsreiche Küche. Das Personal ist sehr freundlich und gut geschult. Das Hotel mit dem schönen Pool und Garten ist ein Haus zum Entspannen zum Wohlfühlen.
Stayed 4 nights in Aug 2023

10/10 Excellent

Niels Lau

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt fantisk
Hotellet og personalet var helt fantastisk, har været på mange hoteller, men aldrig oplevet så venlige og hjælpsomme et personale.
Stayed 5 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great with room to improve
Nice hotel, noce staff and nice food. Pool was a little dirty and some kids were very noicy', all the equipment in the gym was broken - that being said, it was a very nice and positive experience.
Stayed 1 night in Jul 2023

8/10 Good

Søren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok hotel til prisen
Fint hotel til prisen, men poolen vil vi ikke anbefale at bade i. Morgenmaden var ikke god. Men personalet var fantastisk !
Stayed 1 night in Jul 2023

10/10 Excellent

Helle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin service og godt til prisen.
Super fin service - Store værelser med balkon -lidt sparsomt møbleret, men med det fornødne. Køleskab og kaffe/te. Rimelig morgenmad - godt brød og god kaffe, friskpresset juice. God meny og veltilberedt - meget rimelige priser.
Stayed 3 nights in Nov 2022

10/10 Excellent

Benjamin

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Super!
Stayed 2 nights in Jul 2022

10/10 Excellent

pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Svein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helt fantastisk service, men jeg var jo den eneste gjesten. Jeg fikk alt akkurat sånn som jeg ville ha det. Det var også veldig hyggelig å snakke med personalet. Området var stille. Jeg hadde en flott utsikt mot fjell. Stedet er et fint utgangspunkt for turer med bil til blant annet Skopje, Prizren, Pristina og andre steder. Jeg fikk først er rom der jeg bare så rett inn i en hvit vegg. Gardinene dekket ikke vinduene helt og det var på bakkeplan og sånn at hvem som helst kunne komme og kikke inn. Neste dag fikk jeg tilsvarende rom, men en etasje over, med balkong og utsikt. Også her var det innsyn fra ei utvendig trapp, men gardinene dekket i hvert fall. Når jeg var den eneste gjesten, forstår jeg ikke hvorfor jeg ikke kunne fått dette rommet først som sist.
Stayed 7 nights in Feb 2022

10/10 Excellent

Carine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff members and a beautiful building
Stayed 1 night in Aug 2021

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service in a vey quiet area. Always will be ready to stay again. Tasty breakfast.
Stayed 1 night in Aug 2021

10/10 Excellent

hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verrassend
Schitterend hotel (wordt veel gebruikt als trouwlocatie door Albanezen) en voelt door zijn ruime opzet toch prettig aan. De zwitserse eigenaar maakt het makkelijk om even snel iets in het duits te vragen, hoewel de anderen gewoon engels spreken. Aanrader voor iemand die een uitstapje naar Pritsina (7km) wil maken.
Stayed 2 nights in Aug 2021
Response from Andreas Wormser, Manager on 12 Aug 2021
Dear Sir, Thanks a lot for your positive review! But allow us one correction: we never have weddings here, as weddings in Kosovo are big and loud, and that is not what our guests would want. What we often do have is couples coming to have their wedding photos taken at our hotel. By the way, one of our co-managers knows Dutch, apart from English, Serbian, Albanian and her mother tongue Romanes. Hope to see you again here!

10/10 Excellent

Chr. Ankerstjerne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Can

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Alba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecta parada
Buena experiencia, un buen trato y una estancia agradable. Muy recomendable.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Accueil très convivial, hôtel avec une décoration magnifique. Lieu sympathique et reposant. Architecture très orignal, tout de bois et moderne
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die einrichdung finde ich supper es ist zwekmäsig und sauber. Das Personal ist sehr freuntlich. Ich finde es supper dass Menschen aus verschidenen nationen da arbeiten können. Dass auch Romas arbeit haben. Soetwas finde ich understüzenswert
Stayed 1 night in Oct 2019

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personal war sehr freundlich. ausstattung. sauberkeit und die ausstattung.super garten mit pool und super pflanzen. frühstück unter den bäumen
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderbar
Sicherlich das beste Hotel im Land. Exzellentes design, bestmöglicher Service, familiäre Atmosphäre und alles funktioniert. Noch dazu an einem schönen grünen Fleck, was nicht leicht zu finden ist. Eine Oase.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir fühlten uns sofort wie zuhause. Der Ausblick in den Garten und zum Pool ist sehr erholsam. Das Personal war sehr freundlich und kompetent. Wir schätzten ihre Unterstützte bei der Planung einer Wanderung und Velotour in die ländliche Umgebung. Die Küche verwöhnte uns mit lokalen Gerichten und hausgemachten Spezialitäten, die uns sehr schmeckten.
Stayed 3 nights in Apr 2019

10/10 Excellent

Antonio, Langnau am Albis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel am Stadtrand
Der Aufenthalt in diesem Hotel war sehr angenehm. Das Personal ist sehr freundlich. Schöne, schlichte Architektur. Einrichtung sehr geschmackvoll.
Stayed 4 nights in Jul 2018

10/10 Excellent

To, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bester Platz in der Naehe von Pristina!!!!
Nur eine Nacht vor Rueckflug nach ein paar Tagen Kosovo habe ichndiesmal hier verbracht, weil ich die kurze Anreise zum PRN schaetze. Alee sind superfreundlicj und aufmwrksam, an der kleinen Bar gibt es aucj spaet noch einen Drink, den ich mit viel Vergnuegen unterm Sternenhimmel genossen habe. tolles Zimmer, tolles Fruehstueck, komme genre wieder!!!!
Stayed 1 night in May 2018