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Reviews of Mercure Goulburn

4.5 out of 5
Mercure Goulburn
2 Lockyer Street, Goulburn, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 605 out of 1001 reviews" "
Rating 8 - Good. 301 out of 1001 reviews" "
Rating 6 - Okay. 56 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 18 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Staff & service, property conditions & facilities
Q
Stayed 1 night in Apr 2024

8/10 Good

Ian

Stayed 1 night in Apr 2024

10/10 Excellent

daniel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mercure Goulburn on 1 Apr 2024
Thanks very much for your feedback, we're glad to see you enjoyed your stay! We look forward to seeing you again soon!

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed somewhere to stay on a work trip. Friendly, clean, good shower, easy parking, bar, nice breakfast
Stayed 1 night in Mar 2024
Response from Mercure Goulburn on 22 Mar 2024
Thanks very much for your feedback, we're glad to see you enjoyed your stay! We look forward to seeing you again soon!

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property
Stayed 1 night in Feb 2024
Response from Mercure Goulburn on 19 Feb 2024
Thanks very much for your feedback, we're glad to see you enjoyed your stay! We look forward to seeing you again soon!

6/10 Okay

Martin

Stayed 1 night in Feb 2024
Response from Mercure Goulburn on 19 Feb 2024
Thanks very much for your feedback, we look forward to seeing you again soon!

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Mercure Goulburn on 6 Feb 2024
Thanks very much for your feedback, we're glad you enjoyed your stay, and we hope to see you again soon!

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed. Good kitchen facilities. Nice to have access to Fox Sports.
Stayed 1 night in Jan 2024
Response from Mercure Goulburn on 6 Feb 2024
Thanks for your feedback, we 're glad to see you enjoyed your stay (we hope your team/s of choice won the game/s to make the stay even better!) and we look forward to seeing you again!

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place for a night stop over . Good restaurant well prices too
Stayed 1 night in Jan 2024
Response from Mercure Goulburn on 6 Feb 2024
Thanks for your feedback, we 're glad to see you enjoyed your stay, and we look forward to seeing you again!

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant offers fine dining at reasonable price.The rooms were clean and well maintained.
Stayed 1 night in Jan 2024
Response from Mercure Goulburn on 7 Feb 2024
Thanks very much for your feedback, we're glad to see you enjoyed your stay with us. We look forward to seeing you again soon!

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mercure Goulburn on 6 Feb 2024
Thanks very much for your feedback, we're glad you enjoyed your stay, and we hope to see you again soon!

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well presented room and well located for food options
Stayed 1 night in Jan 2024
Response from Mercure Goulburn on 6 Feb 2024
Thanks for your feedback, we 're glad to see you enjoyed your stay, and we look forward to seeing you again!

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mercure Goulburn on 6 Feb 2024
Thanks very much for your feedback, we're glad you enjoyed your stay, and we hope to see you again soon!

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in every way
Stayed 1 night in Jan 2024
Response from Mercure Goulburn on 6 Feb 2024
Thanks very much for your feedback, we're glad you enjoyed your stay! We hope to see you again soon!

10/10 Excellent

Glenn

Travelled with family
Liked: Amenities
Excellent property spacious rooms
Stayed 1 night in Jan 2024
Response from Mercure Goulburn on 6 Feb 2024
Thanks for your feedback, we 're glad to see you enjoyed your stay, and we look forward to seeing you again!

8/10 Good

Davina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The door was very difficult to open,continually jamming
Stayed 1 night in Jan 2024
Response from Mercure Goulburn on 7 Feb 2024
We're sorry to hear you had this issue, but we're glad to see you enjoyed your stay otherwise. We hope to see you again soon.

10/10 Excellent

Sonia

Stayed 1 night in Jan 2024
Response from Mercure Goulburn on 6 Feb 2024
Thanks very much for your feedback, we're glad you enjoyed your stay, and we hope to see you again soon!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to check in Staff was efficient The room was very. Clean just renovated
Stayed 1 night in Jan 2024
Response from Mercure Goulburn on 7 Feb 2024
Thanks very much for your feedback, we're glad to see you enjoyed your stay with us. We look forward to seeing you again soon!

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, good value for money
Stayed 1 night in Jan 2024
Response from Mercure Goulburn on 6 Feb 2024
Thanks for your feedback, we 're glad to see you enjoyed your stay, and we look forward to seeing you again!

10/10 Excellent

Sandra

Stayed 1 night in Jan 2024
Response from Mercure Goulburn on 6 Feb 2024
Thanks very much for your feedback, we're glad you enjoyed your stay, and we hope to see you again soon!

10/10 Excellent

Di

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Mercure Goulburn on 6 Feb 2024
Thanks very much for your feedback, we're glad you enjoyed your stay, and we hope to see you again soon!

8/10 Good

Nicole

Stayed 1 night in Dec 2023
Response from Mercure Goulburn on 6 Feb 2024
Thanks very much for your feedback, we're glad you enjoyed your stay, and we hope to see you again soon!

10/10 Excellent

Oliver

Stayed 1 night in Dec 2023
Response from Mercure Goulburn on 6 Feb 2024
Thanks very much for your feedback, we're glad you enjoyed your stay, and we hope to see you again soon!

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I picked this hotel via the internet because it had a restaurant. When I arrived they told me that the restaurant would be shut until the new year. It would have been helpful to know before I booked.
Stayed 1 night in Dec 2023
Response from Mercure Goulburn on 7 Feb 2024
Thanks very much for your feedback. Unfortunately, there's no way we can facilitate temporary closures into our listings. We wish we could!We're glad you enjoyed your stay otherwise, and hope to see you again soon!

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff.
Stayed 1 night in Dec 2023
Response from Mercure Goulburn on 6 Feb 2024
Thanks for your feedback, we 're glad to see you enjoyed your stay, and we look forward to seeing you again!

10/10 Excellent

David

Liked: Cleanliness, staff & service
Clean and professional staff
Stayed 1 night in Dec 2023
Response from Mercure Goulburn on 6 Feb 2024
Thanks for your feedback, we 're glad to see you enjoyed your stay, and we look forward to seeing you again!

8/10 Good

Elias

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mercure Goulburn on 6 Feb 2024
Thanks very much for your feedback, we're glad you enjoyed your stay, and we hope to see you again soon!

6/10 Okay

Iftikhar

Business traveller
Liked: Cleanliness, staff & service, amenities
Bath is small & soap dish is unnecessary & safety risk as it touches the body It hinders your movement within a smaller bath Water goes out of bath area & become a safety risk
Stayed 2 nights in Dec 2023

6/10 Okay

donnah

Stayed 1 night in Dec 2023
Response from Mercure Goulburn on 6 Feb 2024
Thanks very much for your feedback, we're glad you enjoyed your stay, and we hope to see you again soon!

8/10 Good

roland

Liked: Cleanliness, property conditions & facilities, room comfort
mercure goulburn attention toliet Maintenance
the room was very clean bed was comfortable extra pillows would have been good room 163 had the worst toliet seat i have ever seen yellow scratched and not comfortable to sit on i am sure it could be and should be replaced at very little cost
Stayed 1 night in Nov 2023

6/10 Okay

Liam

Stayed 1 night in Nov 2023
Response from Mercure Goulburn on 6 Feb 2024
Thanks very much for your feedback, we hope to see you again soon!

8/10 Good

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Great stop over. Better than you expect! Dinner was good, lots of choices and a bit above gourmet pub standards. Bed was incredibly comfy and the room was silent no noises outside or next door.
Stayed 1 night in Nov 2023

10/10 Excellent

Raelene

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good stay
Stayed 2 nights in Nov 2023
Response from Mercure Goulburn on 6 Feb 2024
Thanks for your feedback, we 're glad to see you enjoyed your stay, and we look forward to seeing you again!

10/10 Excellent

Leah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a stopover whilst on the road. Ample space in the room for a little one and all their accoutrements.
Stayed 1 night in Nov 2023

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room breakfast in room on time and nice Shame about the loud snoring but my partner said the mattress was really comfortable and she felt asleep quickly
Stayed 1 night in Nov 2023

8/10 Good

Joanne

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Mercure Goulburn on 6 Feb 2024
Thanks very much for your feedback, we're glad you enjoyed your stay, and we hope to see you again soon!

10/10 Excellent

LINDLEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and welcoming. The bed very comfortable. The towels were big, soft and fluffy.
Stayed 1 night in Oct 2023
Response from Mercure Goulburn on 6 Feb 2024
Thanks for your feedback, we 're glad to see you enjoyed your stay, and we look forward to seeing you again!

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mercure Goulburn on 6 Feb 2024
Thanks for your feedback, we 're glad to see you enjoyed your stay, and we look forward to seeing you again!

8/10 Good

Francis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mercure Goulburn on 6 Feb 2024
Thanks for your feedback, we 're glad to see you enjoyed your stay, and we look forward to seeing you again!

8/10 Good

Joan

Stayed 1 night in Oct 2023
Response from Mercure Goulburn on 6 Feb 2024
Thanks for your feedback, we 're glad to see you enjoyed your stay, and we look forward to seeing you again!

10/10 Excellent

Neil

Clean quiet
Stayed 1 night in Oct 2023
Response from Mercure Goulburn on 6 Feb 2024
Thanks for your feedback, we 're glad to see you enjoyed your stay, and we look forward to seeing you again!

8/10 Good

Stephen

Travelled with family
The shower flooded the bath room floor
Stayed 1 night in Oct 2023
Response from Mercure Goulburn on 15 Oct 2023
Thanks for your feedback. We're currently in the planning stage of renovations to fix this issue, so hopefully it will be a thing of the past! We hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mercure Goulburn on 15 Oct 2023
Amazing, thanks so much for your feedback, we hope to see you again soon!

10/10 Excellent

Elias

Business traveller
Liked: Property conditions & facilities
Great dinner, we loved the lamb and the beef fillet. Wish they had the oysters kilpatrick though!!
Stayed 1 night in Oct 2023
Response from Mercure Goulburn on 15 Oct 2023
Thanks very much for your feedback, we're glad you loved dinner. We're currently using our Spring/Summer menu, but never fear - they will make a return! We look forward to seeing you again soon!

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms and facilities, easy access all round.
Stayed 1 night in Oct 2023
Response from Mercure Goulburn on 12 Oct 2023
Thanks for your feedback, we're glad to hear you enjoyed your stay! We look forward to seeing you again soon!

4/10 Poor

Bel

Stayed 1 night in Oct 2023
Response from Mercure Goulburn on 13 Oct 2023
Thank you very much for your feedback, we look forward to seeing you again soon!

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Very simple check in and out processes. Friendly staff on hand and also multiple staff attending to reception desk.
Stayed 1 night in Oct 2023
Response from Mercure Goulburn on 12 Oct 2023
Thanks for your feedback, we're glad to hear you enjoyed your stay, and that you had the assistance you required! We look forward to seeing you again soon!

10/10 Excellent

Andrew S

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good room for the night 👍
Stayed 1 night in Oct 2023
Response from Mercure Goulburn on 3 Oct 2023
Thank you for your feedback! We're glad to hear you've enjoyed your night! We look forward to seeing you again soon!

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful property this was! Such a big clean room with a huge bathroom. The bed was big and comfortable with lovely soft sheets. We never wanted to leave! We love this property, that's why we keep coming back!!
Stayed 1 night in Sep 2023
Response from Mercure Goulburn on 2 Oct 2023
Thanks so much for your review, we're always happy to see you! We're glad you enjoyed your stay, and look forward to seeing you again!

10/10 Excellent

PARVATHI DEVI

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was in a quiet location, clean and tidy room and enjoyed the buffet breakfast which was included with the stay. I would definitely recommend.
Stayed 1 night in Sep 2023
Response from Mercure Goulburn on 28 Sept 2023
Thanks very much for your feedback! We're glad to hear you enjoyed your stay and your breakfast! We hope to see you again soon!