Ratings based on 1,326 Verified Reviews

4.7 out of 5
89% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller from New Jersey

Posted 16 Oct. 2019
Excellent location, modern decor & very spacious. Check in was very smooth with friendly staff
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 15 Oct. 2019
5 out of 5
by A verified traveller from Singapore

Posted 11 Oct. 2019
Here for the 2nd time. No regrets at all. Will definitely choose this place whenever i visit KL
Comment from Hotel Management
14 Oct. 2019 by Grand Hyatt Kuala Lumpur, Hotel Management
Dear guest, Thank you so much for staying with us again! It is our privilege to be your preferred hotel in Kuala Lumpur and we look forward to welcome you again so that we can serve you even better in the future. Best regards, Grand Hyatt Kuala Lumpur
5 out of 5
by A verified traveller

Posted 7 Oct. 2019
Comment from Hotel Management
7 Oct. 2019 by Grand Hyatt Kuala Lumpur, Hotel Management
Dear guest, Thank you for giving us a perfect score and we sincerely appreciate your feedback of us. It is our pleasure to have you as our guest at Grand Hyatt Kuala Lumpur and we look forward to serve you even better in the future. Best regards, Grand Hyatt Kuala Lumpur
5 out of 5
by A verified traveller

Posted 4 Oct. 2019
The staff were phenomenal and my suite was breathtaking
Comment from Hotel Management
7 Oct. 2019 by Grand Hyatt Kuala Lumpur, Hotel Management
Dear guest, Thank you for leaving us a feedback and we are delighted to read that the team’s hospitable service impressed you and that you enjoyed staying at our suites. Please do not hesitate to contact us if your travel brings you back to Kuala Lumpur, so we can continue to take care of you! Best regards, Grand Hyatt Kuala Lumpur
5 out of 5
by A verified traveller from Bangkok

Posted 23 Sep. 2019
Stunning view from sky lobby and room. Definitely first choice for KL.
Comment from Hotel Management
24 Sep. 2019 by Grand Hyatt Kuala Lumpur, Hotel Management
Dear guets, Thank you for staying at Grand Hyatt Kuala Lumpur! We are glad that you enjoyed your stay and sincerely appreciate the time taken to share your wonderful experience. We are priviledge to be your first choice in Kuala Lumpur and hope to welcome you back to our hotel very soon! Best regards, Grand Hyatt Kuala Lumpur
4 out of 5
by A verified traveller from riyadh

Posted 21 Sep. 2019
everything was great room very quite and clean fast check in food is vary
Comment from Hotel Management
24 Sep. 2019 by Grand Hyatt Kuala Lumpur, Hotel Management
Dear guest, Thank you for your precious feedback and we hope that you had a wonderful stay with us. It is our pleasure to have you as our guest at Grand Hyatt Kuala Lumpur and we look forward to serve you even better in the future. Best regards, Grand Hyatt Kuala Lumpur
5 out of 5
by A verified traveller

Posted 17 Sep. 2019
good and awesome
Comment from Hotel Management
24 Sep. 2019 by Grand Hyatt Kuala Lumpur, Hotel Management
Dear guest, Thank you again for supporting us and rating 5 out of 5. We are delighted to read it had been an amazing experience for you during your stay with us. Once again, we would like to thank you for your recommendation and we hope to see you soon. Best regards, Grand Hyatt Kuala Lumpur
5 out of 5
by A verified traveller

Posted 17 Sep. 2019
Comment from Hotel Management
24 Sep. 2019 by Grand Hyatt Kuala Lumpur, Hotel Management
Dear guest, Thank you for choosing Grand Hyatt Kuala Lumpur for your recent stay. We are delighted to know that you enjoyed your stay with us and we look forward to welcome you back in the near future! Best regards, Grand Hyatt Kuala Lumpur
5 out of 5
by A verified traveller from Philippines

Posted 15 Sep. 2019
Great location, awesome room setup, superb customer service!
Comment from Hotel Management
24 Sep. 2019 by Grand Hyatt Kuala Lumpur, Hotel Management
Dear guest, Thank you for giving us a perfect score and we are glad that you had a wonderful stay with us. We are delighted to read of your comments on our location, the layout of our room and our team's hospitality. It is our pleasure to have you as our guest at Grand Hyatt Kuala Lumpur and we look forward to welcome you back at the hotel. Best regards, Grand Hyatt Kuala Lumpur