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Reviews of JUFA Hotel Hochkar

3 out of 5
JUFA Hotel Hochkar
Lassing 49, Goestling an der Ybbs, Lower Austria

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 23 reviews" "
Rating 8 - Good. 10 out of 23 reviews" "
Rating 6 - Okay. 2 out of 23 reviews" "
Rating 4 - Poor. 2 out of 23 reviews" "
Rating 2 - Terrible. 2 out of 23 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Extremely slow check-in process, our room was only ready at 5:30pm, desk service was poor. Our room was not cleaned and towels were not replaced for 2 days. I needed to go down to the reception to ask for toilet paper. Staff has poor English knowledge. Food selection was below our expectations. At dinner, there was no table service for drinks, only a single and slow waitress at the bar with a long queue to get some drinks. Hotel facility was good especially for skiing. In general, great hotel but with very poor staff and service.
Stayed 4 nights in Dec 2019

2/10 Terrible

S

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Do not believe mileage from any destination!
Per the Expedia site this Hotel is 11.9 miles from where we needed to be. It was actually 52km and took over an hour to get there in the Alps! Very winding roads. The hotel was 98% empty yet they put us in the smallest room they had! The room was actually smaller than our patient practice rooms!! TINY! There was no phone, no pen or paper, no shampoo, no lotion, etc. 2 people with one suitcase and 2 carry-ons barely fit in the room!! We got in about 10PM and were exhausted. We were told, once we got home, that we could have requested another room. This should be a no brainer, most of the place is empty so give the patrons all decent rooms! Breakfast was OK but nothing special since we eat a very healthy diet there wasn't much for us to eat. No smoked salmon as you would expect in Europe. Lots of breads and bagels with sausage and bacon but we do not eat such things.
Stayed 4 nights in Jun 2017

2/10 Terrible

Bernhard

Stayed 1 night in Aug 2022

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Alles in allem einen sehr schönen Aufenthalt gehabt
Stayed 2 nights in Feb 2022
Response from Jufa Hochkar on 11 Mar 2022
Liebe Barbara, danke für Dein nettes Feedback. Dein Jufa Hochkar Team

6/10 Okay

Anne

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Petite chambre
Bon petit déjeuner. Le 3e ligne au dessus du lit double n'est pas pratique, on se cogne dans l échelle. Très bon accueil.
Stayed 1 night in Aug 2020
Response from JUFA Hotel Hochkar on 16 Sept 2020
hère Anne, Merci d'avoir pris le temps de visiter un Feedbach. Nous tenons à vous remercier expressément d'avoir loué notre petit-déjeuner. Nous regrettons d'autant plus que nous ne pourrions pas autrement répondre à vos attentes à votre entière satisfaction. Nous serions très heureux si nous pouvions vous convaincre de la qualité habituelle de notre maison lors de votre prochaine visite Sincères amitiés, Votre équipe de JUFA Hotel Hochkar

10/10 Excellent

Bernhard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Lage
Stayed 1 night in Jul 2020

6/10 Okay

Søren

Liked: Cleanliness
Dårlig morgenbuffet
Dårlig morgenmadsbuffet, juice/vand varmt, æg/bacon koldt, ingen A/C på værelset - separat toilet, meget simpelt værelse - ret slidt
Stayed 1 night in Jul 2019

10/10 Excellent

Heiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Sabine

Liked: Staff & service, property conditions & facilities, room comfort
nice hotel in a very beautiful landscape
The area is very Beautiful and relaxing in the summer. If you do not speak or understand German, communication is very difficult as English is not used by most employees. I want to give the service a happy smiley mostly because of the lady it checked us out and the man who answered our questions and understood some English. But because of the language barrier, you felt a bit of trouble with the other employee. the cleaning under the bed was extremely poor. as well as the floors in the room did not seem clean but the rest of the hotel was super. There are children's playroom and outdoor football field, very nice place for children and adults with wellnes and sports activities. all in all it was a good stay and the food was good but due to our lack of understanding in german and their in english we would choose another place for our winter holiday.
Stayed 1 night in Jul 2019

4/10 Poor

Peter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Kein funktionierendes WLAN. Zimmer Preis/Leistung schlecht. Essen katastrophal. Tw kein warmes Wasser in der Dusche. Personal dehr bemüht aber tw total überfordert.
Stayed 2 nights in Feb 2019
Response from JUFA Hotel Hochkar on 20 Mar 2019
Lieber Peter, vielen Dank, dass Sie Ihren Aufenthalt im JUFA Hotel Hochkar bewertet haben Zu Beginn möchten wir uns für die entstandenen Unannehmlichkeiten während Ihres Aufenthaltes bei Ihnen entschuldigen. Wir werden anlässlich Ihres Feedback die Qualität des Essens mit unserem Team prüfen und Optimierungen vornehmen. Bezüglich des WLANs möchten wir anmerken, dass wir hier im Sommer eine Glasfaserkabel erhalten welches das WLAN deutlich verbessern wird. Wir würden uns freuen, Sie erneut bei uns begrüßen zu dürfen um die Möglichkeit zu haben Sie von unserer Qualität zu überzeugen. Liebe Grüße Ihr JUFA Hotel Hochkar Team

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly stuff
Stayed 3 nights in Sep 2018

10/10 Excellent

Mag.Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Echt klasse
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Durchaus weiterzuempfehlen
- rezeptionisinnen sehr freundlich, könnten sich aber in der Umgebung und vor allem mit den Wanderwegen am Hochkar besser auskennen - Frühstücks- und Abendbuffet mehr als ausreichend - Zimmer sauber, Matratzen gut - netter kleiner Saunabereich - super Vorteile durch die “wilde wunderkarte“ Einziger Kritikpunkt: unangekündigtet Baustellenlärm!!!!
Stayed 4 nights in Jul 2018

8/10 Good

paul, geldrop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Echt een sport hotel voor de ski vakantie
Strak ingericht alles was oké het eten zou een verbeterpunt kunnen zijn
Stayed 1 night in Jul 2018

8/10 Good

Janne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir waren Schifahren und das Schigebiet ist wunderbar mit Kindern. Essen gut, Zimmer gut und sauber. Es war soweit alles Okay, jedoch muss heutzutage auch eine WLAN-Verbindung existieren und funktionieren. LG Kurt
Stayed 2 nights in Mar 2018

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Giancarlo, Venezia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posto tranquillo in mezzo ai boschi ,zona per sciatori e passeggiate l'unica cosa è la lingua italiana che non la sano tutto il resto non è male

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel het personeel is heel vriendelijk en behulpzaam. Voor ongeveer 8 euro p.p diner buffet ,gratis ontbijt , sauna, activiteiten. Simpel en goed.

10/10 Excellent

Johann, Wien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eine Nacht am Hochkar
Kam nur für eine Nacht. Die Anfahrt war abenteuerlich, da dichter Nebel die Sicht beim Autofahren sehr beeinträchtigte. Aber das Hotel ist super, die Bedienung war freundlich und das Frühstücksbuffet einfach großartig.