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Overview of The Hermitage Hotel Mount Cook

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View from Room
View from Room
Soundproofing, free WiFi, linens, wheelchair access
Soundproofing, free WiFi, linens, wheelchair access

The Hermitage Hotel Mount Cook

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Bar
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationAoraki / Mount Cook Visitor Center4 min walk
    Popular LocationKea Point Walk18 min walk
    Popular LocationRed Tarns30 min walk
    AirportGlentanner (GTN)24 min drive

Choose dates to view prices

  • Superior Twin Room, Mountain View

    4.5/5 guest room rating

    Room amenities

    • 27 sq m
    • Mountain view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Premium Double or Twin Room, Mountain View

    4.8/5 guest room rating

    Room amenities

    • 35 sq m
    • Mountain view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Signature Double or Twin Room, Mountain View

    4.8/5 guest room rating

    Room amenities

    • 35 sq m
    • Mountain view
    • Sleeps 4
    • 1 King Bed OR 2 Queen Beds
    More details
  • Standard Double or Twin Room

    Room amenities

    • 23 sq m
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More details
  • Standard Double Room, Mountain View

    4.1/5 guest room rating

    Room amenities

    • 19 sq m
    • Mountain view
    • Sleeps 2
    • 1 Queen Bed
    More details

About this area

Mount Cook

Located in Mount Cook, The Hermitage Hotel Mount Cook is in the mountains and in a national park. While the natural beauty of Lake Pukaki and Aoraki / Mount Cook can be enjoyed by anyone, those looking for an activity can head to Kea Point Walk.
Popular Location

What's nearby

  • Aoraki / Mount Cook Visitor Center - 4 min walk
  • Kea Point Walk - 18 min walk
  • Mueller Glacier - 29 min walk
  • Red Tarns - 30 min walk
  • Tasman Lake - 10 min drive

Restaurants

  • Alpine Restaruant — 1 min walk
  • Panorama Room — 1 min walk
  • The Old Mountaineer - 5 min walk
  • Chamois Bar & Grill - 10 min walk
View map

About this property

The Hermitage Hotel Mount Cook

Luxury hotel with 2 restaurants and free area shuttle
2 restaurants, a bar/lounge and a coffee shop/café are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a snack bar/deli, an outdoor tennis court and coffee/tea in a common area. All rooms are soundproofed and offer free WiFi and hairdryers. For a bit of entertainment, guests will have flat-screen TVs with satellite channels, and other amenities include phones and free toiletries.
The Hermitage Hotel Mount Cook offers 164 forms of accommodation with a hairdryer and free toiletries. Flat-screen televisions come with satellite channels. This Mount Cook hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and fridges can be requested.
Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out

Safety measures

Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking is wheelchair accessible
  • Free local area shuttle

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Hiking/biking trails
  • Outdoor tennis court

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Fridge (on request)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Japanese

Business services

  • 1 meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility
  • Low-height worktop and sink
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Fridge (on request)

More

  • Phone
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 26 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: NZD 26 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher and a smoke detector

National rating

This Hotel property has been rated 4 star plus.

Property is also known as

Hermitage Hotel Mount Cook
Hermitage Mount Cook
The Hermitage Mount Cook
The Hermitage Hotel Mount Cook Hotel
The Hermitage Hotel Mount Cook Mount Cook
The Hermitage Hotel Mount Cook Hotel Mount Cook

Frequently asked questions

Can I cancel my reservation for free at The Hermitage Hotel Mount Cook and receive a full refund?
Yes, The Hermitage Hotel Mount Cook offers free cancellation on select room rates, because flexibility matters! Please refer to The Hermitage Hotel Mount Cook cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Hermitage Hotel Mount Cook?
As of 26 Jan 2021, prices found for a 1-night stay for 2 adults at The Hermitage Hotel Mount Cook on 27 Jan 2021 start from NZ$189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Hermitage Hotel Mount Cook pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Hermitage Hotel Mount Cook?
Self-parking is free at this property.
What time is check-in at The Hermitage Hotel Mount Cook?
Check-in is from 3:00 PM - 10:00 PM. Late check-in is available during limited hours.
What time is check-out at The Hermitage Hotel Mount Cook?
Checkout is at 10 AM.
Where is The Hermitage Hotel Mount Cook located?
Situated in a national park, this luxury hotel is steps away from Mount Cook National Park and Te Wahipounamu. Aoraki / Mount Cook Visitor Center and Kea Point Walk are also within 1 mile (2 km).
4.2
Very good
Rating 5 - Excellent. 474 out of 998 reviews
5 - Excellent 47%
Rating 4 - Good. 349 out of 998 reviews
4 - Good 35%
Rating 3 - Okay. 115 out of 998 reviews
3 - Okay 12%
Rating 2 - Poor. 39 out of 998 reviews
2 - Poor 4%
Rating 1 - Terrible. 21 out of 998 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Amenities
Great view. It was so amazing. Only one restaurant is not enough to deal with customers.
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was absolutely amazing. All the excursions originate from the lobby of this hotel so it made life real easy. We did go elsewhere to eat as the prices for the buffet here are very expensive.
Stayed 2 nights in Jan 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and great amenities. Will definitely recommend to others.
Stayed 2 nights in Jan 2021

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service
Great views and very nice hotel good restaurant and nice room
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room overlooking the mountain. The view of the ice-capped mountain was awesome! Excellent room service, connecting bridge paths to the main lounge, reception and restaurants. Would definitely recommend.
Stayed 3 nights in Dec 2020

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