Apartments in Glen Head

"Clean room"

"Hotel is older, but it is in a great location. "

"Ok"

"Great location."

"In terms of convenience and location, the hotel is unbeatable. The staff is phenomenal, great service. Breakfast to go every morning was amazing and hearing the cheers from the crowds at the Richard Rodgers Theatre stage doors every night was fun. In terms of sound, the walls of the room we were in were very thin. It was a noisy stay. "

"Stay here period. Comfortable beds and well organized rooms with good blackout curtains for the city that never sleeps. The staff are absolutely amazing and helpful. The bar is so comfortable amd the food from breakfast onward is really good. The hotel is literally 20 steps from Times Square. Want a great experience and value for your hard earned money- stay here."

"The heater made a loud noise at night and kept us from sleeping well. We reported it, but they said it was normal—that was the only thing I didn't like. Everything else was fine."

"Our room had no air conditioning for the duration of our stay, further complicated by a broken thermostat. We reported the issue to the front desk twice. While an engineer did come up on one occasion, his inspection was brief and he left without fully resolving the problem. No alternative accommodations or remedies were offered at any point, leaving our room at 80 degrees for the entirety of our stay. Aside from one staff member who was genuinely helpful, the front desk team was largely unfriendly and difficult to deal with. Our visit to the hotel lounge and bar added to our frustration. When we requested a table, the hostess made no effort to seat us properly and instead suggested we sit at the bar. This was dismissive and inhospitable — a response entirely unbecoming of a hotel at this level."

"Good service, excellent location"