Pillow-top beds, desk, blackout curtains, free WiFi
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Reviews of Smart Hotel Garnizon

2 out of 5
Smart Hotel Garnizon
ul. Slowackiego 3, Gdansk, Pomerania

Reviews

8.4

Very good

Rating 10 - Excellent. 103 out of 253 reviews" "
Rating 8 - Good. 106 out of 253 reviews" "
Rating 6 - Okay. 32 out of 253 reviews" "
Rating 4 - Poor. 10 out of 253 reviews" "
Rating 2 - Terrible. 2 out of 253 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Waldemar

Stayed 1 night in Jan 2024

10/10 Excellent

Mariola, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good price and good location
Stayed 1 night in Aug 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for shopping
Stayed 3 nights in Sep 2023

10/10 Excellent

Mariola, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great price with great location
Stayed 1 night in Aug 2023

10/10 Excellent

Raman

Stayed 6 nights in Jun 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in Gdansk
Speedy check in & out . Nice room, friendly staff and handy location for the tram/ bus.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam
Bardzo przytulny hotel,czysty i jasny.Dobra lokalizacja 5min do Galerii Baltyckiej.Jedyny minus to taki,ze nie ma zadnej maszyny,w ktorej mozna kupic cos do picia,i restauracja otwarta tylko do 10 rano na sniadania jedynie.Bardzo przystepna cena.Specjalne podziekowania dla recepcjonistki,ktora pokazala mi zabke;)
Stayed 3 nights in Apr 2023

8/10 Good

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Raj Karan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Struan

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, rooms have quite good size, very nice and comfortable beds, could be bit more clean and fans in the shower room could go on for longer after switching lights off to get rid of the humidity and unpleasant smell of dump, electric sockets bit loose, either needed screws tighten up but better just to replace with sockets with USB, the doors were super annoying - if you don’t close them properly they will continue to beep… it looks like there was no notifications of this at the reception as one day at 7:30am someone didn’t close doors properly and after 10 minutes I got up and closed the next door, good cleaning service, free bottles of water in each room, also cheap bottles of wine to use (29pln per bottle), no wardrobe in the room, but plenty of space to put luggages, parking is bit rubbish as not next to the hotel and paid 25pln per day.
Stayed 5 nights in Nov 2022

6/10 Okay

Anna

Stayed 2 nights in Aug 2022

2/10 Terrible

Prabakar

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can't beat it for value. The breakfast was a good European breakfast with lots of options. It is walking distance to the Wrzeszcz train station and within easy reach of the airport by taxi. Took this because my plane was getting in at midnight and they assured me the front desk would be open late... and they were. Only downside: on a street where people speeding by, so there is some road noise at all hours.
Stayed 1 night in May 2022

8/10 Good

Anna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kompaktowy charakter wnętrza, minimalistyczny, lecz doskonale przemyślany
Stayed 1 night in Feb 2022

10/10 Excellent

Sigridur

Liked: Cleanliness, staff & service, property conditions & facilities
I would not stay there again and again…. and again, if its bad hotel!!
Stayed 3 nights in Sep 2021

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Tom

Stayed 1 night in Aug 2021

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

8/10 Good

alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was grate but hot , when opened the window you could hear the traffic out side
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping. nice area just outside of town.
Stayed 1 night in Feb 2020

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and clean hotel. The only problem is that reception is not open 24/7. You can't check in at night.
Stayed 5 nights in Jan 2020
Response from Hotel Manager on 5 Feb 2020
Dear Sir, Just to clarify. Our Reception desk is open 24/7.We have day and night shifts. Best regards from Gdańsk! Małgorzata Winiarska Hotel Manager

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service
Stayed 1 night in Oct 2019

10/10 Excellent

Guðmundur Óli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a good hotel to stay
Stayed 5 nights in Aug 2019

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located close to a shopping center and public transport. To the city center 15 minutes by taxi and 20 min to the beach. A modern hotel with friendly service. Rooms small but cozy and clean
Stayed 2 nights in May 2019

10/10 Excellent

walid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

6/10 Okay

Joanna

Liked: Cleanliness
It is OK hotel, don’t expect too much. The area is little bit noisy and trash trucks way too early on the morning. What is good about hotel: location! The neighborhood Garnizon is great and safe. Easy access to a lot options of public transportation. Plenty of parking spaces.
Stayed 1 night in Jun 2019

6/10 Okay

Philip

Liked: Staff & service
Too noisy main road. Not sure what was smart about the hotel.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, clean and kight room. Great location. Good breakfast. The hotel was kind to check me in early at no extra cost. I would have liked to be informed that thwre was jo room service on daily basis.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The hotel is perfectly located just 15 mins away from a tram ride, and 5 mins walk to a big mall. The room is extremely clean, chic and has what you need to make a stay good. The staff was super friendly and helpful when I asked about the area and general questions. The restaurant they have underneath the hotel is delicious and not expensive at all! Worthy of all my money and perfect because it was close to the airport as well as to Gdynia (main purpose of my trip). Uber is super cheap and great for airport and old town transfers.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful room was clean it’s a basic hotel but very good value for money. Location is great close to shopping centre and trams that takes you to and from old town
Stayed 5 nights in Apr 2019

10/10 Excellent

Witek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from MW on 12 Mar 2019
Dear Guest, Thank you for you kind review, hope to welocme you again. Małgorzata Winiarska Hotel Manager

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smart hotel
This hotel is lovely, staff are really nice and very helpful, and you are not far from shopping centre or train station so you can still go in to the city of gdansk or go up to sopot .
Stayed 2 nights in Jan 2019
Response from Hotel Manager on 6 Feb 2019
Dear Fiona, Thank you for your review,I am glad that you enjoyed your stay with us. Hope to welcome you again! Best regards, Małgorzata Winiarska Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to shopping........................
Stayed 1 night in Jan 2019
Response from MAŁGORZATA WINIARSKA on 9 Jan 2019
Dear Guest, Thank you for your review .Hope to welcome you again! Małgorzata Winiarska Hotel Manager

6/10 Okay

Jeremy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not really suitable for business travel
I should know by now that when a hotel describes itself as "contemporary" it is a euphemism for "nowhere to store your clothes". But if you insist that all my clothes must go on hangers, at least give me plenty and ensure some have a crossbar for hanging trousers. The hotel is light and airy, but it lacks that other basic of business travel, decent WiFi. I spent 15 minutes getting a connection, due to fairly weak signal only for it to immediately drop out. Now I may have just been unlucky - I was only visiting briefly and at midnight was disinclined to start complaining. But these days I am used to WiFi that just works.
Stayed 3 nights in Sep 2018

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

4/10 Poor

Sylwia

Disliked: Cleanliness, property conditions & facilities, room comfort
I was given room next to reception which was extremely loud, I was glad I was only staying there one night
Stayed 1 night in Jun 2018

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smart Hotel
We have stayed in this hotel a lot of times . Still really a lovely hotel and really clean the breakfast was a let down as they have changed the menu the only hot items was scrambled eggs & sausages . But the hotel is still a fab place to stay in a bit out of the way though if you want to be beside restaurants and pubs though.
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new hotel, very close to all transport and the Shopping Centre, Very Clean, only downside was the wifi was terrible, kept losing connection and then wouldn't connect..

8/10 Good

Zbigniew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel
Very nice and clean hotel ,minus is a noisy street and there is no air conditioning.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice at all.
The hotel has had all, what I requested and need. May be more German TV-programs (only ARTE ran).
Stayed 3 nights in Mar 2018

10/10 Excellent

Gintare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great opportunity
Everything was good! What I missed - english channels/movies on tv, everything else was fine
Stayed 3 nights in Feb 2018

8/10 Good

Aaron

Liked: Staff & service
smart hotel gdansk
hotel was ok only problem was the noise from the road but the staff was friendly and the restuarant food was reall nice
Stayed 3 nights in Sep 2017

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, comfortable, close to the train station
Great room cleaning; great breakfast; friendly staff. If you stay here, take the TRAIN (not the tram) for all north/south travel. (You can get to Old Town in ten minutes for less than a dollar). The Galleria Baltika mall was quite convenient for shopping. Also, a few nice cafes and pubs within walking distance--ask at the desk.
Stayed 6 nights in Jul 2017

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allright !
No more no less than what we expected, clean, accessible, they speak English, nothing to complain about.

8/10 Good

ingus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Mariusz, Lisburn

Disliked: Cleanliness, room comfort
Restaurant didnt work. Was flooded. Towels dirty. Wifi didnt work