The hotel itself is fine. Nice building and decor. Kept clean.
Beds comfy, rooms roomy.
However for our 3 night stay our room was not serviced.
Breakfast a disaster. 3 mornings we had breakfast the one and only coffee machine was out of service several times during breakfast. Either no milk in it or it was self cleaning. People queuing up waiting on the staff member to sort it out.
Clearly not a suitable machine for the level of use it gets.
Only one service staff member each morning trying to keep food replenished and help guests with queries and fetching items not out in the buffet.
Food itself was only mediocre, not enough to go round, constantly had to wait for fresh hot eggs, sausages, bacon etc.
I would recommend room only.
Evening meals had a nice selection and the 3 meals we had were tasty. Even though more than one server on for evenings, they were still under pressure as not enough of them on. Again nobody senior to help out.
The service staff throughout the hotel are very young, teenagers at most.
All were extremely friendly and helpful, but always over worked and nobody senior to direct them or help them.
On our checkout we were told we owed €30 as we had not paid the full amount on check in (which was paid for by card and cash)
The person who checked us in was struggling to figure out how to process the cash and card and clearly got her calculations wrong.
The young friendly overworked serving & bar staff are the saving grace for this hotel