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Reviews of Kinlay Hostel Galway

2 out of 5
Kinlay Hostel Galway
Merchant's Road, Eyre Square, Galway, Galway

Reviews

8.8

Excellent

Rating 10 - Excellent. 74 out of 137 reviews" "
Rating 8 - Good. 47 out of 137 reviews" "
Rating 6 - Okay. 11 out of 137 reviews" "
Rating 4 - Poor. 3 out of 137 reviews" "
Rating 2 - Terrible. 2 out of 137 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ricardo

Stayed 1 night in Mar 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff, very central place et very clean
Stayed 1 night in Oct 2023

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hostel but still a hostel
The staff are very helpful and kind. There's a luggage room you can use too although be warned: you may need to play Tetris squeezing yours in. There were a ton of luggages in place. But the room itself was serviceable, but highly dependent on who you get as per usual hostel rules. Not great procedures if you're trying to avoid getting sick. I wore a mask to sleep once I heard 2 people coughing and I only had the curtain to shield myself. Breakfast options were fine. You get a good enough option to be happy to go about your way.
Stayed 1 night in Sep 2023

10/10 Excellent

Hemmily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once arrived very quick check in and info given for stay
Stayed 1 night in Sep 2023

10/10 Excellent

Zeeshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall pleasing
First time staying in a hostel/shared room, the experience was rather pleasing. The only downside was that no towels were provided, towels cost 2€ at the front desk. Overall cleanliness was good, the service exceptional! Breakfast was included, very diverse and tasty. Another great thing was the Kinlay Pub Crawl, would definitely recommend participating – met a lot of great fellow travellers and had a great great time!
Stayed 2 nights in Aug 2023

10/10 Excellent

Sarah Abigail, Salinas

Liked: Cleanliness, staff & service, property conditions & facilities
The bathrooms are clean, bunk beds are spacious with your own light & electric outlet & with curtain, beds are comfortable & nice clean beddings.
Stayed 1 night in Aug 2023

8/10 Good

matthew, Show Low

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A large hostel in the city centre. Even on a Monday, there are drunk Irishmen coming and going at all hours. One guy slept naked after he passed out at 0500. Nice breakfast.
Stayed 1 night in Jul 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is what a hostel should be
Wonderful Hostel for a few days stay. Clean and comfortable with well equipped large kitchen.
Stayed 3 nights in Jun 2023

10/10 Excellent

YASUKO

Liked: Cleanliness, staff & service, property conditions & facilities
friendly kind clean breakfast👍😋 location Everything is perfect!! Thanks ❣️
Stayed 1 night in May 2023

10/10 Excellent

Sinead

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Solo female traveller and I stayed in an all girls room. Room was clean, a little stuffy, but great experience. They also do a pub crawl with the other hostels and it’s a great way to meet people if you are travelling alone. I would definitely book again. Staff was great and breakfast had tons of options.
Response from Paul on 24 May 2023
Hi Sinead,We are so glad you enjoyed your stay with us and we hope to see you again in the future.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Notch Operation
Kinlay hostel is way ahead of the pack in terms of its excellence. The hosts are very competent and friendly. Breakfast is plentiful and quality.
Stayed 3 nights in May 2023
Response from Paul on 24 May 2023
Hi Carol,We are so glad you enjoyed your stay with us and we hope to see you again in the future.

10/10 Excellent

Dona, Portland

Stayed 3 nights in May 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was bery impressed with the staff. This was the first time I stayed at a hostel and I think I would do it again.
Stayed 3 nights in Apr 2023
Response from Paul on 24 May 2023
Hi James,We are so glad you enjoyed your first stay at a hostel with us and we hope to see you again in the future.

6/10 Okay

Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Room and bathroom were clean and beds were comfortable. Bathroom had no fan, or it wasn't working, so room was very humid. False alarm fire alarms went off twice both nights when I was there.
Stayed 2 nights in Dec 2022

8/10 Good

Vinay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice reception staff and a good breakfast
Stayed 1 night in Sep 2022

6/10 Okay

Michelle

Liked: Staff & service, property conditions & facilities
Bathroom was dirty. Could use some shelves and more hooks. Bed could use some hooks or ways to keep purse, glasses or other essentials near you when sleeping.
Stayed 3 nights in Sep 2022

10/10 Excellent

Cynthia

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great everything
The location could have not been more perfect! The staff was helpful with suggestions on where to eat. The tour company in the same building was very cost effective too!
Stayed 2 nights in May 2022

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service
Great location right outside Eyre Square, and all staff we interacted with were so friendly. We had a suite, and it was great to have the shower and all in the room with us
Stayed 2 nights in May 2022

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pleasantly surprised and would visit again
Stayed 2 nights in May 2022

10/10 Excellent

aislin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Apr 2022

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2022

10/10 Excellent

Christine

Stayed 1 night in Apr 2022

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest hostel I’ve stayed in. Great location.
Stayed 3 nights in Mar 2022

10/10 Excellent

Marta

Stayed 1 night in Jan 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
How do Kitchen Facilities
MAKE KITCHEN FACILITIES SUCH AS MICROWAVE AMONGST OTHER THINGS USABLE, - AT ALL HOURS OF THE DAY. PEOPLE ALSO WANT TO EAT AT OTHER TIMES OTHER THAN BREAKFAST. AND WE'RE STILL PAYING YE TO BE HERE FOR A FULL STAY, YET WE DON'T HAVE FULL USE OF THE SERVICES. IT'S NOT GOOD ENOUGH. YE SHOULD BE OBLIGED TO TAKE A THIRD OFF THE COST IF YE DON'T LET US USE THE FULL FACILITIES IN-SITU. IT'S UN-ACCEPTABLE, WE ARE PAYING FOR THE TIME WE ARE HERE.
Stayed 1 night in Nov 2021

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two random ladies came into our room
This hostel is very clean and comfortable. It lost a star due to the breakfast. It consisted of bread, a raisin scone, cold cereal and instant coffee. The second morning we went down the street to a coffee shop. The other issue was when the front desk assigned our room to two ladies who walked in using their key as we were sitting in our room. I mentioned it to the front desk and the guy laughed and said, “my bad. I accidentally gave them a key to 221 instead of 222.” A little concerning, if we hadn’t been there to stop them. Other than that the room was pleasant. The location is EXCELLENT!!! Literally in the middle of everything! We walked out of the hostel and caught our bus for our Galway Tour bus.
Stayed 3 nights in Aug 2021

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel! Would stay again
It's a really nice hostel, clean and safe. The staff is friendly, the free breakfast is good and when traveling alone a great way to get to know other travellers.
Stayed 3 nights in Jul 2021

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time using a hostel and I was pleasantly surprised. I highly recommend this facility.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for solo travelers.
Excellent value. Room was comfortable and clean.
Stayed 2 nights in Jun 2021

10/10 Excellent

Nicole

Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
As a 40 yr old I had some reservations about staying in a hostel but it was awesome. Staff was super with checkin and how everything works. Rooms were quiet and facilities very clean. Would highly recommend.
Stayed 1 night in Oct 2019

8/10 Good

Micéal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy in Galway
Stay was very good
Stayed 2 nights in Jul 2019

4/10 Poor

James

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The staff people daytime and the breakfast room great. However at night both nights people screamed and yelled till 3 AM literally there were drunks both in the dorm rooms and outside in Hallways Talking loud singingpacks of eight and 10 boys the security did nothing
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great place for my one night in Galway. The staff were lovely and the location was perfect!
Stayed 1 night in Jun 2019
Response from Jessica on 2 Jul 2019
Thank you for your great review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very clean and the showers were a step up from other hostels. Beds all had privacy curtains and a shelf that had plugins and a reading light. It was also very quiet. The breakfast is good with plenty of variety. The staff were all amazing! All so friendly, helpful, knowledgeable about the area, and always ready to answer any questions. I had a great experience there!
Stayed 3 nights in Jun 2019
Response from Jessica on 2 Jul 2019
Glad to hear you enjoyed your time with us! Hopefully we can welcome you back again soon :D

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel to stay when you are in Galway.
Good location and easy to find. Can’t get much better than that in terms of service and comfort.
Stayed 2 nights in Jun 2019
Response from Jessica on 2 Jul 2019
Thank you for your review Thomas much appreciated!

8/10 Good

Mary, Vancouver, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the beds have curtains. I appreciated having free coffee/tea and apples . The location is great. The bed was hard to sleep on, but it was alright. I don't like fluorescent lights.
Stayed 1 night in May 2019
Response from Jessica on 2 Jul 2019
Thank you for your feedback Mary much appreciated! Jessica

8/10 Good

Bethina

Liked: Staff & service, room comfort
Great staff and customer service!!!
Outstanding staff. Good breakfast buffet. Rooms were a bit small. The female dorm bathroom stinks but the manager is very responsive to guest concerns. Security is awesome. Dining area was ok.
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Kinlay Galway is the best hostel I have been in Europe! Clean room, friendly staff, terrific breakfast...Staying in a hostel may be an ordeal in most cases, but staying at Kinlay was an enjoyment even in a shared dorm! Each dorm room has its own sink and shower room with toilet, even though the hallway has separate toilets and shower rooms as well, so I never had to wait to use the toilet or the shower. Each bed also has its own privacy curtain, reading lights, and power outlet, so you are like living in your own pod! If you are in the Galway area, I highly recommend choosing this hostel! Not only it's a terrific place to lay your head, its city centre location by the train and the bus stations makes this hostel a great base to explore Galway and the areas around! *Padlock is available for rent with a refundable deposit, and towel is available for rent for 1 EUR. You may need to bring your own toiletries.
Stayed 2 nights in Nov 2018

10/10 Excellent

Susan, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The downtown location was perfect; the hostel had all the amenities needed; the breakfast was plentiful and last - but not least - the staff was fantastic - so kind, helpful and patient with ne.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in a 6 bed ensuite room for one night. The bed was very comfortable and clean, room was excellent condition. Breakfast was delightful, centrally located, and staff was very friendly. I will be returning in the future!
Stayed 1 night in Sep 2018

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient, clean & comfortable 👌
Pleasant and friendly staff, decent nights sleep, bathrooms were clean and breakfast was a good range of food. The location is incomparable - right smack in town and easy access to buses and trains etc.
Stayed 1 night in Jul 2018

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, fantastic location, right near Eyre Square
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hostel
The hostel was nice and clean. The bathrooms were a bit old but nevertheless clean and useful. Only problem I encountered was one of the guys living there. He was literally living there and was a bit strange; he was in the room ALL THE TIME , but that's not the hostel's problem anyway.
Stayed 2 nights in Apr 2018