Superior Double Room, Hot Tub

Reviews of Hotel Agur

2 out of 5
Hotel Agur
Calle Tostón, 4, Fuengirola, Malaga

Reviews

7.8

Good

Rating 10 - Excellent. 158 out of 582 reviews" "
Rating 8 - Good. 254 out of 582 reviews" "
Rating 6 - Okay. 113 out of 582 reviews" "
Rating 4 - Poor. 31 out of 582 reviews" "
Rating 2 - Terrible. 26 out of 582 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Per, Merida Centro

Liked: Cleanliness, staff & service
Noisy building small rooms, doors are thin so you hear corridor noise such as people slamming doors.
Stayed 3 nights in May 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely accommodation rooms comfortable clean & staff lovely friendly & helpful We knew that there is building work happening behind the hotel,it is noisy dusty & lots of work men but we were happy with our stay
Stayed 4 nights in May 2024
Response from Hotel AGUR Team. on 11 May 2024
Dear Angela,It is a pleasure for us to know that our customers feel comfortable and glad with our facilities and services because this is the main goal of our Hotel, and we all thank you for appreciating the hard work that all our team do every day.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for the train,bus & beach.€50 deposit for "Damage" policy via "credit card" repayment on checkout,€50 cash deposit for the room safe returned on handover of the safe key at reception.
Stayed 3 nights in Apr 2024
Response from Hotel AGUR Team. on 11 May 2024
Dear Martin,It has been a great pleasure for us to have you here. We are proud to know that we were able to make your stay enjoyable and that our hospitality reached your expectations.

2/10 Terrible

Cathal, Clane

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unhappy stay
Stayed 7 nights in Apr 2024

4/10 Poor

William

Liked: Staff & service
Disliked: Property conditions & facilities
Needs updating and renovations
Stayed 3 nights in Apr 2024
Response from Hotel AGUR Team. on 25 Apr 2024
Dear William,Our apologies for the inconveniences you have had in your stay. We do our best to exceed our guest expectations and we are really sorry to know that we have not reached yours. We will take good notice of all your impressions to try to avoid these incidents in the future and give our guests the best quality of service and product.

6/10 Okay

Catherine Jane

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2024
Response from Recepción on 29 Mar 2024
Hola Catherine, agradecerle que haya compartido su comentario. Le agradecemos haber dedicado su tiempo en transmitirnos su experiencia.

2/10 Terrible

Finn Preben

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 14 nights in Feb 2024
Response from Front Desk on 13 Mar 2024
Dear Finn Preben,VVe are sorry to hear that you were not satisfied with all our services. We apologize for any inconvenience caused. Do not hesitate that every single comment will be carefully analyzed, following our continuous improvement plan.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
The stay was an overnight on our way home. The hotel is basic but very convenient for buses and trains. Didn’t have any food as we left early in the morning. Staff were really nice and friendly. Could do with a wee lick of paint here and there other wise a nice hotel. We were given a voucher if we wanted to eat in the cafe giving us I think10% discount.
Stayed 1 night in Feb 2024
Response from Front Desk on 13 Mar 2024
Dear Elizabeth,On behalf of the entire team of Hotel AGUR we would like to thank you for the time you took te share your positive opinion about your experience in our Hotel.

6/10 Okay

Bahaa

Liked: Staff & service
Disliked: Room comfort
A one night stay
It was one night stay, the staff were superb and very friendly, the rooms very small….
Stayed 1 night in Feb 2024
Response from Front Desk on 13 Mar 2024
Dear Bahaa,Thank you for reporting us your experience after your last stay at Hotel AGUR.

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Desk on 13 Mar 2024
Dear David,Thanks so much always, and for repeat with us.

10/10 Excellent

david

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Front Desk on 13 Mar 2024
Dear David,We are very happy to know that you have enjoyed your stay with us.We hope see you again soon!

10/10 Excellent

Darren

Stayed 1 night in Jan 2024
Response from Front Desk on 13 Mar 2024
Dear Darren,It has been very kind of you, that you took the time to let us know about your amazing experience.We hope see you again soon,

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Desk on 13 Mar 2024
Dear David,We hope see you again soon.Best regards

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Front Desk on 13 Mar 2024
Dear David W.Thanks always to visit our Hotel, and stay here some nights and differents time!We hope see you again soon.Best regards.

8/10 Good

Sharon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel close to station and town!
Second stay at Hotel Agur visiting family in Fuengirola. Hotel is so convenient for the train and so close to centre of town. We booked on a budget and for that it’s a little rustic but it was clean, comfortable and convenient for what we wanted. Staff were friendly and helpful as well. They may well have even listened to my review last January about the unsafe hairdryer that I got during my last stay as this time around, I got a brand new one to use during my stay (with a small refundable deposit). The little cafe downstairs is still great value as well. My only gripe this time was the shower curtains are far too small. As a result, the high water pressure from our shower soaked the floor no matter how much we tried to prevent it, which in turn made the floor very slippery and even trickled into the bedroom as well. Apart from that, it’s a great little hotel.
Stayed 3 nights in Jan 2024
Response from Front Desk on 17 Mar 2024
Dear Sharon,On behalf the entire team we would like to thank you for reporting your impressions and feelings regarding your last stay at Hotel AGUR.Best regards

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
The lady on reception was excellent. Early check and upgraded free of charge. I had one issue in the room and they had a person there within a minute. Ideal location for shops bars and seafront.
Stayed 5 nights in Jan 2024
Response from Front Desk on 17 Mar 2024
Dear Gary,We appreciate to hear that your expectations were met with our services and facilities and that you enjoyed.Best regards

4/10 Poor

Christopher

Business traveller
Liked: Cleanliness, staff & service
Hotel Agur
I have been a regular business guest at Hotel Agur for several years. Unfortunately I note that they have removed the peaceful, free, guest-only breakfast room, with is excellent coffee. They have replaced it with public cafe, both with internal and street access. For this change they lose a 'star' and future visits by me.
Stayed 2 nights in Jan 2024

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Near to everything,clean,food served,staff excellent
Stayed 1 night in Jan 2024

8/10 Good

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean but small with a really small tv The people were very nice and friendly
Stayed 4 nights in Jan 2024

8/10 Good

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to bus station and few yards to railway station and shops all around. Short walk to sea and port
Stayed 7 nights in Jan 2024

8/10 Good

Muriel

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Tony

Liked: Cleanliness, staff & service, room comfort
My stay was OK
Stayed 3 nights in Dec 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

peyman, west vancouver

Liked: Cleanliness
The place is nothing but quiet. I am not sure if it was my luck or this place is frequented by people whom have no regard for others. It seems there is no walls between rooms. I was disturbed by neighboring rooms that were fighting over the phone loudly till 2am or by another guest family who kids stayed up till 3am. I stayed at other hotels in the area and I had no issues.
Stayed 3 nights in Dec 2023

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Great location. Friendly staff.
Stayed 3 nights in Nov 2023

10/10 Excellent

Thomas Keith

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2023
Response from Reception on 22 Nov 2023
Thank you!

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Reasonable Budget Hotel
Budget hotel but in a good location.
Stayed 2 nights in Oct 2023
Response from Hotel Agur on 7 Nov 2023
Hi Paul!Thank you for having taken some of your valuable time to send us your comments.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Front Desk on 30 Sept 2023
Thanks for your reporting us positive.Best regards,Hotel Agur

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hideaway clean, quiet, lovely staff
This classic older style spanish hotel is super clean, reception staff, cleaners, waiter and waitrsses, kitchen staff, owner - everyone 100% friendly, helpful, hardworking, abd genuinely do a grwat job looking after guests. I would stay in the newer part of the hotel - the side with the lift, as the other side is older and less comfortable. Go for single beds - rooms are larger and you can put the beds together. We found this hitel at the last minute, ww yave stayed in the larger hotels along the front - more modern, bigger but noisier and room service no wgere near as good as the Agur for all the reasons above. We stayed 18 nights!
Stayed 4 nights in Sep 2023
Response from Hotel AGUR Team. on 24 Sept 2023
Dear Catherine,We are hugely pleased to read that you enjoyed the service provided and were impressed by our Team. Their passion to deliver aboye and beyond and to exceed our guest expectations every day is the reason why we are proud of our profession.

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All was good. Only thing i would like would have been a fridge in room.
Stayed 9 nights in Sep 2023
Response from Recepción on 22 Sept 2023
Hello Gary, thank you so much for your comments, moreover for taking the time in sharing your Experience.

8/10 Good

MISS J

Travelled with group
Liked: Staff & service
Stayed 4 nights in Sep 2023
Response from Hotel Agur on 20 Sept 2023
Thank you for your review! Kind regards

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from Recepción on 19 Sept 2023
Hola Pauline, nos enorgullece conocer que se sintiera tan cómodo en nuestro hotel y que pudiera comprobar que para Hotel AGUR nuestros huéspedes son lo más importante y su satisfacción nuestro principal objetivo

8/10 Good

MISS J

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from Hotel AGUR Team. on 17 Sept 2023
Dear Miss J,We are very happy to know that you have enjoyed your stay with us.

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish the offered breakfast was buffet vs order as you go style.
Stayed 3 nights in Sep 2023
Response from Hotel AGUR Team. on 17 Sept 2023
Dear Victor,Thank you for having taken some of your valuable time to send us your positive feedback about some points of our Hotel.

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Wonderful staff staff, super helpful & friendly
Stayed 7 nights in Aug 2023
Response from Front Desk on 10 Sept 2023
Dear Catherine,We are very happy to know that you have enjoyed your stay with us.Thank you very much and we hope see you again soon!Best regards from all the team Agur Hotel

10/10 Excellent

Rosie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent the guy on check in was great and really informative we arrived just before midnight after the firstt hotel appartment we booked was not answering and had issues with that. Definitely will use this hotel again and highly recommend. Thank you to the night porter for helpimg with a steady checkin process.
Stayed 1 night in Sep 2023
Response from Hotel AGUR Team. on 4 Sept 2023
Dear Rosie,It is great to hear that you had an enjoyable stay with us and it is a pleasure for us to know that you were delighted with the hotel facilities and our staff. We are constantly working on providing our very best services for our guests, and we are glad to see that our attempts are appreciated.

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Pleasant stay
Had one night stay and it was fine. Bed was very creaky but surprisingly comfortable. Shower was excellent. The room was needing a little attention paid to it, it was a little on the tired side. The room we had was in the middle of the hotel so was nice and quiet. Towels were fluffy and clean. Would stay there again.
Stayed 1 night in Aug 2023
Response from Hotel AGUR Team. on 12 Aug 2023
Dear John,We appreciate to hear that your expectations were met with our services and facilities and that you enjoyed.

10/10 Excellent

Scott

Stayed 1 night in Jul 2023
Response from Reception Department on 2 Aug 2023
Dear Scott,We are very happy to know that you have enjoyed your stay with us!

4/10 Poor

Sama

Stayed 2 nights in Jul 2023
Response from Equipo Hotel AGUR. on 3 Aug 2023
Estimado Sama,Sentimos mucho que no haya disfrutado tanto como esperaba de su estancia en nuestro hotel.

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning was amazing and kept room lovely and cool. Staff all very pleasant and helpful. Had a lovely balcony, was a shame that there was construction work going on outside, but that's not the hotel's fault. Would definitely stay again, great value.
Stayed 7 nights in Jul 2023
Response from Front Desk on 16 Jul 2023
Dear Amanda,It has been very kind of you, that you took the time to let us know about your amazing experience.We hope see you again soon!Best regards from all the team Agur Hotel.

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money, unfortunately there was building work while I was there, it was noisy during the day. Otherwise I a good budget base.
Stayed 4 nights in Jun 2023
Response from Hotel AGUR Team. on 1 Jul 2023
Dear Nigel,We regret to know that your experience with us was not as pleasant as we would love.

10/10 Excellent

christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central to everything in fuengirola.
We had a very late check in and it wasnt a problem. Breakfast was delightful and staff excellent.
Stayed 1 night in Jun 2023
Response from Hotel AGUR Team. on 24 Jun 2023
Dear Christina,It is great to hear that you had an enjoyable stay with us and it is a pleasure for us to know that you were delighted with the hotel facilities and our staff. We are constantly working on providing our very best services for our guests, and we are glad to see that our attempts are appreciated.

10/10 Excellent

Harjot

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed in this hotel before (twice this year already) and love it. Friendly staff and great location
Stayed 7 nights in May 2023
Response from Reception Department. on 6 Jun 2023
Dear Harjot,Thank you for having taken some of your valuable time to send us your comments; we believe it is only through listening carefully to the comments and suggestions of our guests that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for.Best regards

10/10 Excellent

Anna, Lindenhurst

Stayed 5 nights in May 2023
Response from Reception Department on 15 Jun 2023
Dear Anna,On behalf the entire team we would like to thank you for reporting your impressions and feelings regarding your last stay at Hotel AGUR.

10/10 Excellent

Mj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Reception Department. on 24 May 2023
Dear Michael,It is a pleasure for us to know that our customers feel comfortable and glad with our facilities and services because this is the main goal of our Hotel, and we all thank you for appreciate the hard work that all our team do every day.Best regards

8/10 Good

Manuela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to everything, beach restaurants and public transportation! What I did not like was area a bit noisy during the night and no parking!!
Stayed 5 nights in Apr 2023
Response from Hotel AGUR Team. on 6 May 2023
Dear Manuela,We are sorry if your experience with us was not as pleasant as we wish and if our service didn't reached all of your expectations.

10/10 Excellent

Margaret

Stayed 6 nights in Apr 2023
Response from Reception Department. on 4 May 2023
Dear Margaret B.Thank you for having taken some of your valuable time to send us your comments; we believe it is only through listening carefully to the comments and suggestions of our guests that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for.We hope see you soon again!Best regards

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy stay
Stayed 7 nights in Apr 2023
Response from Reception Department. on 2 May 2023
Dear William,Thank you for reporting us your experience after your last stay at Hotel AGUR! It is a real honor to know that you enjoyed it.Best regards from all the team Agur Hotel.

10/10 Excellent

Thomas Keith

Stayed 2 nights in Apr 2023
Response from Reception Department. on 2 May 2023
Dear Keith,It is a pleasure for us to know that our customers feel comfortable and glad with our facilities and services because this is the main goal of our Hotel, and we all thank you for appreciate the hard work that all our team do every day.Best regards.

8/10 Good

Thomas Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, helpful staff!
The staff are very friendly and VERY helpful and will genuinely try and help with any question you may have. The hotel is very central and about a 5 min walk to the train station and a similar walk to the beach. Cheap accommodation in a great location.
Stayed 5 nights in Apr 2023
Response from Hotel AGUR Team. on 19 Apr 2023
Dear Thomas Keith,It has been very kind of you, that you took the time to let us know about your amazing experience