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Reviews

4.3 / 5Very Good
789 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Konstablerwache
    2 min walk
  • Popular Location
    Frankfurt Cathedral
    9 min walk
  • Restaurant
    Sushimoto
    1 min walk
  • Restaurant
    San San
    1 min walk
  • Airport
    Offenbach am Main (ZOZ)
    8 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Classic Room, 1 Single Bed

    Room Amenities

    • Sleeps 1
    More details
  • Classic Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    More details
  • Classic Room, 1 King Bed

    Room Amenities

    • Sleeps 2
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  • Deluxe Room, 1 Single Bed

    Room Amenities

    • Sleeps 1
    More details
  • Deluxe Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Sleeps 2
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  • Deluxe Room, 2 Single Beds

    Room Amenities

    • Sleeps 2
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  • Westin, Club Room, 1 King Bed, Business Lounge Access

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Room, 1 King Bed, Business Lounge Access (Grand Deluxe)

    Room Amenities

    • Sleeps 3
    More details
  • Deluxe Room, Business Lounge Access (Grand Deluxe)

    Room Amenities

    • Sleeps 3
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  • Junior Suite, 1 Bedroom, Business Lounge Access

    Room Amenities

    • Sleeps 3
    More details
  • Club Loft, 1 Bedroom, Business Lounge Access (Duplex Suite, Bi-Level)

    Room Amenities

    • Sleeps 2
    More details
  • Westin, Grand Suite, 1 Bedroom, Business Lounge Access

    Room Amenities

    • Sleeps 3
    More details

About this area

Frankfurt

In the city centre, The Westin Grand Frankfurt is in Frankfurt's Innenstadt neighbourhood, a walkable area with good shopping. Alte Oper and Staedel Museum are cultural highlights, and travellers looking to shop may want to visit Zeil Shopping District and Skyline Plaza. Check out an event or a game at Commerzbank-Arena, and consider making time for Palmengarten, a top attraction not to be missed. Our guests appreciate the hotel's convenience for public transport: Konstablerwache Station is just steps away and Frankfurt (M) Hauptwache Station is 9 minutes by foot.

Visit our Frankfurt travel guide
Popular Location

What's nearby

  • Konstablerwache - 2 min walk
  • Frankfurt Cathedral - 9 min walk
  • Romerberg - 10 min walk
  • Frankfurt Christmas Market - 10 min walk
  • Römer - 10 min walk

Getting around

  • Konstablerwache Station - 2 min walk
  • Frankfurt (Main) Süd Station - 7 min drive
  • Frankfurt (FRA-Frankfurt Intl.) - 22 min drive

Restaurants

  • Motions — 1 min walk
  • Sushimoto — 1 min walk
  • Sushimoto - 1 min walk
  • San San - 1 min walk
  • Quattro - 1 min walk

About this property

The Westin Grand Frankfurt

Luxury Frankfurt hotel in Innenstadt, walk to Zeil Shopping District
Along with 3 restaurants, this smoke-free hotel has a 24-hour business centre and valet parking. WiFi in public areas is free. Additionally, 24-hour room service, conference space and concierge services are on-site. All 371 rooms feature thoughtful touches such as espresso makers and bathrobes, plus 24-hour room service and LCD TVs with satellite channels. Guests will also find wireless Internet access (surcharge), wired Internet (surcharge) and premium bedding.
The Westin Grand Frankfurt offers 371 forms of air-conditioned accommodation with laptop-compatible safes and espresso makers. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels.
Bathrooms include bathrobes, complimentary toiletries and hairdryers. In-room wired and wireless Internet access is available for a surcharge. Additionally, rooms include an iron/ironing board and blackout curtains.

Property amenities

Internet

Available in all rooms: WiFi (EUR 14.50 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: EUR 29.00 per day
Valet parking: EUR 29.00 per day

Food and drink

Breakfast available for a fee: EUR 33 per person
3 restaurants
24-hour room service

Family friendly

Dry-cleaning service
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

English
German
Polish
Portuguese
Spanish
Turkish

Business services

24-hour business centre
Meeting rooms
Conference space (14956 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Assistive listening devices in meeting rooms
Valet for wheelchair-equipped vehicle
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Free toiletries
Hairdryer

Entertainment

42-inch LCD TV
satellite channels

Food and drink

Espresso maker

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe

Policies

Check-in

Check-in between 3 PM - 5:30 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Renovations and closures

The following facilities are closed until further notice:
  • Swimming pool
  • Sauna
  • Hot tub

Pets

  • Pets stay for free
  • 2 per room
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 33 per person (approximately)
  • Fee for in-room wireless Internet: EUR 14.50 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: EUR 14.50 per 24-hour period (rates may vary)
  • Self-parking fee: EUR 29.00 per day
  • Valet parking fee: EUR 29.00 per day
  • A pet fee will be charged
  • Early check-in fee: EUR 125.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Westin Grand Frankfurt Hotel
  • Westin Grand Frankfurt
  • The Westin Grand Frankfurt Hotel Frankfurt
  • Westin Frankfurt
  • Frankfurt Westin
4.3

Very Good

5 - Excellent
408
4 - Good
258
3 - Okay
79
2 - Mediocre
25
1 - Poor
19
4.5
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.3
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 5 nights in Feb. 2020

    4/5 Good

    • Liked: Staff & service

    Great location. The staff was very accommodating and helpful. Breakfast was satisfactory. The room, while clean, was dated and tired and the fitness center is in need of a facelift.

    Stayed 3 nights in Jan. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Well located. Plenty within walking distance from the hotel. Facilities, service, cleaning status just ok. Breakfast and restaurant Service also ok. Not on par with Westins in other cities/countries.

    Stayed 2 nights in Dec. 2019

    3/5

    • Liked: Cleanliness, staff & service, amenities

    When I checked in the computer system was down. This delayed the checking process quite a bit. I waited a while to get started and then I had to be handed off between multiple staff to complete the checkin process. The staff was great!! The computer system was was a pain. Hpefully that does not happen very often.

    Stayed 2 nights in Dec. 2019

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 1 night in Nov. 2019

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