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Overview of The Westin Grand Frankfurt

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Guest reviews

4.3/5 Excellent
808 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

Explore the area

Popular LocationKonstablerwache2 min walk
Popular LocationFrankfurt Cathedral9 min walk
RestaurantSushimoto1 min walk
RestaurantSan San1 min walk
AirportFrankfurt (FRA-Frankfurt Intl.)21 min drive

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  • Classic Room, 1 Single Bed, Non Smoking

    Room amenities

    • Sleeps 1
    More details
  • Classic Room, 1 Queen Bed, Non Smoking

    Room amenities

    • Sleeps 2
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  • Classic Room, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 2
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  • Deluxe Room, 1 Single Bed, Non Smoking

    Room amenities

    • Sleeps 1
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  • Deluxe Room, 1 Queen Bed, Non Smoking

    Room amenities

    • Sleeps 2
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  • Deluxe Room, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 2
    More details
  • Deluxe Room, 2 Single Beds, Non Smoking

    Room amenities

    • Sleeps 2
    More details
  • Westin, Club Room, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 2
    More details
  • Grand Room, 1 King Bed, Non Smoking (Grand Deluxe)

    Room amenities

    • Sleeps 3
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  • Grand Room, 1 Double Bed, Non Smoking (Grand Deluxe)

    Room amenities

    • Sleeps 3
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  • Junior Suite, 1 Bedroom, Non Smoking

    Room amenities

    • Sleeps 3
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  • Club Suite, 1 Bedroom, Non Smoking (Duplex Suite, Bi-Level)

    Room amenities

    • 50 sq m
    • Sleeps 2
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  • Westin, Grand Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 68 sq m
    • Sleeps 3
    More details

About this area

Frankfurt

In the city centre, The Westin Grand Frankfurt is in Frankfurt's Innenstadt neighbourhood, a walkable area with good shopping. Alte Oper and Staedel Museum are cultural highlights, and travellers looking to shop may want to visit Zeil Shopping District and Skyline Plaza. Check out an event or a game at Commerzbank-Arena, and consider making time for Palmengarten, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Our guests appreciate the hotel's convenience for public transport: Konstablerwache Station is just steps away and Frankfurt (M) Hauptwache Station is 9 minutes by foot.

Visit our Frankfurt travel guide
Map
Popular Location

What's nearby

  • Konstablerwache - 2 min walk
  • Frankfurt Cathedral - 9 min walk
  • Romerberg - 10 min walk
  • Frankfurt Christmas Market - 10 min walk
  • Alte Oper - 15 min walk

Getting around

  • Konstablerwache Station - 2 min walk
  • Frankfurt (Main) Ost Station - 3 min drive
  • Frankfurt (FRA-Frankfurt Intl.) - 22 min drive

Restaurants

  • Motions — 1 min walk
  • Sushimoto — 1 min walk
  • Sushimoto - 1 min walk
  • San San - 1 min walk
  • Quattro - 1 min walk

About this property

The Westin Grand Frankfurt

Luxury Frankfurt hotel in Innenstadt, walk to Zeil Shopping District
This smoke-free hotel features 3 restaurants, a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and 24-hour room service. All 371 rooms feature thoughtful touches such as espresso makers and bathrobes, plus 24-hour room service and LCD TVs with satellite channels. Guests will also find wireless Internet access (surcharge), wired Internet (surcharge) and minibars.
The Westin Grand Frankfurt offers 371 forms of accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.
This Frankfurt hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: WiFi (EUR 14.50 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: EUR 29.00 per day
Valet parking: EUR 29.00 per day

Food and drink

Breakfast available for a fee: EUR 33 per person
3 restaurants
1 bar
24-hour room service

Things to do

Health club

Family friendly

Dry-cleaning service
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
German
Polish
Portuguese
Spanish
Turkish

Business services

24-hour business centre
Meeting rooms
Conference space (14956 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Assistive listening devices in meeting rooms
Valet for wheelchair-equipped vehicle
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Hypo-allergenic bedding
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

42-inch LCD TV
Satellite channels

Food and drink

Espresso maker
Minibar

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in between 3 PM and 5:30 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Pets

Pets stay for free
2 per room
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for EUR 35.0 per night.

Payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 33 per person (approximately)
  • Fee for in-room wireless Internet: EUR 14.50 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: EUR 14.50 per 24-hour period (rates may vary)
  • Self-parking fee: EUR 29.00 per day
  • Valet parking fee: EUR 29.00 per day
  • A pet fee will be charged
  • Early check-in fee: EUR 125.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions; guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Westin Grand Frankfurt Hotel
Westin Grand Frankfurt
The Westin Grand Frankfurt Hotel Frankfurt
Westin Frankfurt
Frankfurt Westin

Frequently asked questions

Can I cancel my reservation for free at The Westin Grand Frankfurt and receive a full refund?
Yes, The Westin Grand Frankfurt offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Grand Frankfurt cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Westin Grand Frankfurt?
As of 4 Jun 2020, prices found for a 1-night stay for 2 adults at The Westin Grand Frankfurt on 19 Jun 2020 start from NZ$199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Is this hotel pet-friendly?
Yes, this hotel allows pets (limit 2 per room). A fee applies.
How much is parking at this hotel?
Self-parking is available for EUR 29.00 per day. Valet parking is available for EUR 29.00 per day.
What time is check-in at this hotel?
Check-in is from 3 PM to 5:30 AM. Early check-in is available for a fee of EUR 125.00 (subject to availability).
What time is check-out at this hotel?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is this property located?
Located in Innenstadt, this luxury hotel is steps away from Konstablerwache and Zeil Shopping District. Frankfurt Cathedral and Romerberg are also within 15 minutes. Konstablerwache Station is only a 2-minute walk and Frankfurt (M) Hauptwache Station is 9 minutes.

Guest reviews

4.3
Excellent
5 - Excellent
417
4 - Good
265
3 - Okay
80
2 - Mediocre
25
1 - Poor
21
4.5
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.3
Property condition

1/5

    This traveller didn’t leave comments with their review
    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Staff & service, room comfort

    Stayed 5 nights in Feb 2020

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities

    Disaster

    We booked this for a buiness trip and assumed we were staying in luxury hotel, far from it. Windows that don't work, dust on the desk to be given an excuse that the hotel was booked out so we couldnt check in early. Disaster!!!

    Stayed 2 nights in Feb 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 5 nights in Feb 2020

      4/5 Good

      • Liked: Staff & service

      Great location. The staff was very accommodating and helpful. Breakfast was satisfactory. The room, while clean, was dated and tired and the fitness center is in need of a facelift.

      Stayed 3 nights in Jan 2020