- Disliked: Staff & service, property conditions & facilities
Staffs are super unprofessional, well, it’s under Marriott group?! It’s definitely like those motel service. Staffs have no greeting, not helpful. Asked the front staff what’s the street name outside the hotel, so I can call my Uber driver to pick me up. Surprisingly, he told me he doesn’t know ... what a joke! I stayed in moxy hotel in Milan, service was good, friendly staff, so I came back for moxy in Frankfurt, however, it’s surprisingly bad!