Pet Friendly Hotels & Resorts in Fountain Hills from NZ$128

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"Clean "

"We had a very disappointing experience during our stay. If we hadn’t booked through Expedia, we would have requested a full refund. Our visit started off on the wrong foot when the manager, Richard, made an inappropriate remark implying that booking through a third party causes issues because “you’re dealing with people from India.” This was unprofessional and concerning. We had to change rooms three times due to cleanliness and maintenance problems, including mold, hair, and a shower that wouldn’t drain. In another room, a ceiling sprinkler leaked onto our belongings. The most alarming issue occurred at the pool, where our children found a syringe. Additionally, one of our kids stepped on an earring, and when we asked for a bandage, we were told they had run out and wouldn’t have more until the following month. There were no lifeguards present, and both staff and management were consistently rude and unhelpful. Overall, this was an unacceptable experience, and we will not be returning."

"Food was esp yum "

"There was no issue during the night spent. However upon returning to PHX the desk wouldnt answer the phone so the shuttle could pick us up. Upon checkout that my credit card was billed $50 for a damaged linen in the room. Ive been trying to contact Mark Ross the GM at the property but he's unresponsive. Very frustrated to say the least. I would recommend this property to no one ever."

"Ants in my room and hotel needs a makeover"

"The establishment was very clean the pools were very clean there were several pools the rooms were clean the only complaint I have is too many kids making too much noise and nobody was paying attention to what they were doing and they were disrupting our quiet time the teenagers thought the pool was a football field or playground"

"I've been coming here the last 2 years at least 4 or 5 times a month I rented a room yesterday paid the 20.00 early check in total of 96.00 The air was not cooling But the worst I had only 1 towel no wash cloths my boyfriend checked in with me went to office the staff told me I get only 1 towel that was at 12 noon and to come back at 5 or 6. Very upset I l"

"We had to wait to check in -hoping for an early check in. They were to text us when a room was ready. We never received a text and had to go to the front desk to receive our room keys on our own. The resort was very nice and we would stay there again. "