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Reviews of Hotel Leonardo Da Vinci

4 out of 5
Hotel Leonardo Da Vinci
Via G. Monaco, 12, Florence, FI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 311 out of 477 reviews" "
Rating 8 - Good. 114 out of 477 reviews" "
Rating 6 - Okay. 30 out of 477 reviews" "
Rating 4 - Poor. 10 out of 477 reviews" "
Rating 2 - Terrible. 12 out of 477 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Ronnie

Travelled with family, Business traveller
Ok
Stayed 2 nights in Apr 2024
Response from Lucia on 14 Apr 2024
Dear Ronnie,thank you for your feedback. We are happy to have met your expectations and look forward to welcoming you back soonBest regards

10/10 Excellent

Anupama

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station. Not many businesses open around the hotel but not a far walk to find something to eat.
Stayed 3 nights in Apr 2024
Response from JT on 10 Apr 2024
Greetings from the Hotel Leonardo Da VinciWe want to thank you for your comments and for the time that you have dedicated to us. We look forward to the pleasure of welcoming you once again in our propertyKind regardsJean

2/10 Terrible

Lorena, Pflugerville

Travelled with partner
Disliked: Amenities, property conditions & facilities
The worst hotel in FLORENCE! I stayed in this hotel a few years ago and I don’t know what happened!!! The bathtub was clogged! We asked to come and fix it twice and both times they said “it’s fixed” and nothing!!! The room was dirty when we arrived. A total mess! Please avoid this hotel for your own good! Also the noise! The walls are made of paper, you can hear the neighbors moving around even farting 🙄 the worst experience of my life!
Stayed 2 nights in Apr 2024
Response from JT on 9 Apr 2024
Greetings from the Hotel Leonardo Da VinciThank you so much for your comments and for the time that you have dedicated to us. We are really shocked about your comments, as the Hotel Leonardo Da Vinci, was completely rennovated a year ago, and compared to the old building it's definately much better. We take good note of your indications that we resppect even if we do not agree with what you saidKind regardsJean

2/10 Terrible

ZAHID, Swansea

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is certainly not a four star hotel. They did not even leave a box of tissues for us to use or a glass to drink water from .Walls of the room and toilet, shower were very poorly and unprofessionally decorated. The tiny shower area is practically in the bedroom area . So no privacy whatsoever.We paid for an executive double room or a twin double room BUT we certainly didn’t get what we paid for. I hope Expedia gives due consideration to our review, investigate and get us some money back. It would be interesting to find out who gave this property 4 stars because it’s certainly not deserved . Lift does not go to ground floor and everyone has to use the stairs to get to the first floor. I felt very sorry for a disabled youngster who struggled to use the stairs and was on crutches. No tea , coffee facilities in the room with poor ventilation, so we had to keep the window open. Plastic disposable glasses were in the toilet so also not environmentally friendly,
Stayed 2 nights in Apr 2024
Response from JT on 5 Apr 2024
Greetings from the Hotel Leonardo Da VinciWe want to thank you for your comments and for the time that you have dedicated to us. Our rooms and Hotel were totally rennovated less than 2 years ago, and we are very proud that most of our guests are satisfied of the decor and of the product that we are offewring. Your reservation was made for an executive room and y were assigned the correct category. Our executive rooms are 34 sqm and they can fit with no problem 4 people.Kind regardsJean

10/10 Excellent

Richard james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely friendly staff, clean rooms. A stones throw from the railway station and within walking distance of most of the major attractions in the city of Florence. Breakfast is provided should you choose to pay a little extra. Free WiFi is available. Reception staff are always on hand if needed and a concierge is on duty at night.
Stayed 5 nights in Mar 2024
Response from JT on 29 Mar 2024
Good morning from the Hotel Leonardo Da VinciWe would like to thank you for your comment and for the time that you have dedicated to us. We look forward to hosting you again in our hotelCordiallyJean

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe!
Response from Lucia on 22 Mar 2024
Dear Annette,thank you so much for your comments. We are happy to have met your expectations and look forward to welcoming you back soonBest regards

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet rooms. Very close to train station and within walking distance to cathedral and shopping area. The AC in our rooms wasn’t very cool so we had to keep the window open but staff was very freindly. They even held our luggage after checkout so we could walk around and return later to catch a train.
Stayed 1 night in Mar 2024
Response from JT on 21 Mar 2024
Greetings from the Hotel Leonardo Da VinciWe want to thank you for your comments and for the time that you have dedicated to us. We look forward to the pleasure of welcoming you once again in our Hotel.Kind regardsJean

8/10 Good

ARIF

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good hotel, newer and upgraded. Breakfast was great, nice spread. Location was good as well, it is about a 8 min walk from the train station. It is a bit far from the historic area, but you can still walk. There is a tram that you can use as well. Clean facilities.
Stayed 2 nights in Feb 2024
Response from JT on 26 Feb 2024
Greetings from the Hotel Leonardo Da VinciWe want to thank you for your comments and for the time that you have dedicated to us.We look forward to the pleasure of welcoming you once again in our propertyKind regardsJean

2/10 Terrible

Deborah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
they failed to fix a broken toilet in our room after 4 separate requests.. They said it was inconvenient for them to call a plumber on the weekend. They said they would issue us a partial refund, which we agreed to. They never sent a refund. They had us change rooms and told us it was an upgrade. It was not. Same as our first room. In addition to terrible service and lying about the refund, they are in a bad neighborhood well out of the city center and right on major railroad line which made it very noisy
Response from JT on 5 Feb 2024
Greetings from the Hotel Leonardo Da VinciWe are quiet sure that you are confusing our Hotel with some other property. We have already chcked your file and did not find any sort of indication related to technical problems, or room changing during your stay with us. We kindly ask you to remove your comment from our property.Kind regardsJean

10/10 Excellent

Allan Mark, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lucia on 18 Jan 2024
Dear Allan,thank you for your feedback. We are happy to learn that you enjoyed your stay and look forward to welcoming you back soonBest regards

10/10 Excellent

Lijun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Lucia on 8 Jan 2024
Dear Lijun,thank you for your feedback. We are happy to have met your expectations and look forward to welcoming you back soonBest regards

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
Great breakfast, clean, and comfortable rooms. The buses were a little noisy but not too bad. I would stay here again. Reasonable price and good location. We walked everywhere
Stayed 2 nights in Jan 2024
Response from Lucia on 8 Jan 2024
Dear Linda,thank you for your feedback. We are happy to have met your expectations and look forward to welcoming you back soonBest regards

8/10 Good

Mikayel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Jan 2024
Response from Lucia on 8 Jan 2024
Dear Mikayel,thank you for your feedback. We are happy to have met your expectations and look forward to welcoming you back soonBest regards

8/10 Good

Terance

Stayed 1 night in Dec 2023
Response from JT on 2 Jan 2024
Buongiorno dall'Hotel Leonardo Da VinciLa ringraziamo per il Suo commento per il tempo che ci ha dedicato. . Ci auguriamo di poterLa ospitare nuovamente presso il nostro albergo.CordialmenteJean

6/10 Okay

XAVIER

Stayed 2 nights in Dec 2023
Response from JT on 28 Dec 2023
Greetings from the Hotel Leonardo Da VinciWe want to thank you for your comments and for the time that you have dedicated to us. We really do not understand the reason for this vote, and we would love to receive your feedback, in order to better understand and improve our service.Looking forward to welcoming you once again in our property.Kind regardsJean

6/10 Okay

Pamela

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Oct 2023
Response from JT on 18 Dec 2023
Dear Mrs. Wheeler,We want to thank you for your comments and for the time that you have dedicated to us. We checked your file and we didn't find any special request or indication in your file. Could you please help us to better understand what went wrong during your stay?Many thanks for your precious support and kind regardsJean

10/10 Excellent

Chip

Stayed 2 nights in Dec 2023
Response from JT on 2 Jan 2024
Buongiorno dall'Hotel Leonardo Da VinciLa ringraziamo per il Suo commento per il tempo che ci ha dedicato. . Ci auguriamo di poterLa ospitare nuovamente presso il nostro albergo.CordialmenteJean

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was extremely helpful. Micheal especially. Great appreciate this hotel staff .
Response from Lucia on 13 Jan 2024
Dear Anthony,thank you so much for sharing your opinion about your recent stay. We are happy to have met your expectations and look forward to welcoming you back soonBest regards

8/10 Good

Anthony

Response from JT on 7 Feb 2024
Greetings from the Hotel Leonardo Da VinciWe want to thank you for your comments and for the time that you have dedicated to us. We look forward to the pleasure of welcoming you once again in our property.Kind regardsJean

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel with an excellent location located close to the train, extremely clean & comfortable. The staff could not be more friendly. I would definitely recommend this hotel to everybody.
Stayed 1 night in Nov 2023
Response from JT on 14 Dec 2023
Good morning from the Hotel Leonardo Da VinciThank you for your comment and for the time you dedicated to us. We hope to be able to host you again at our hotel.SincerelyJean

10/10 Excellent

chirasmita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet , clean and spacious room and excellent breakfast. By far,the best hotel experience on my Italy vacation .
Stayed 2 nights in Nov 2023
Response from JT on 14 Dec 2023
Good morning from the Hotel Leonardo Da VinciThank you for your comment and for the time you dedicated to us. We hope to be able to host you again at our hotel.SincerelyJean

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was extremely nice. The staff were immediately helpful and considerate. Nothing was too much of an ask for them to help with. We truly enjoyed our stay with them and could not recommend this place high enough.
Stayed 1 night in Nov 2023
Response from JT on 14 Dec 2023
Good morning from the Hotel Leonardo Da VinciThank you for your comment and for the time you dedicated to us. We hope to be able to host you again at our hotel.SincerelyJean

8/10 Good

CHING-JIANG

Stayed 4 nights in Nov 2023
Response from Lucia on 20 Nov 2023
Good morning from the Hotel Leonardo Da Vinci, Thank you for your comment and for the time you dedicated to us. We look forward to welcoming you back in the next futureKind regards

10/10 Excellent

Eunjeong

Stayed 2 nights in Nov 2023
Response from Lucia on 20 Nov 2023
Good morning from the Hotel Leonardo Da Vinci, Thank you for your comment and for the time you dedicated to us We look forward to welcoming you back in the next future Kind regards

10/10 Excellent

Kyle, Metuchen

Liked: Amenities
Very convenient and close to the district. We enjoyed our stay.
Stayed 2 nights in Nov 2023
Response from Marco on 19 Nov 2023
Dear Guest,thank you for the time you took reviewing our Hotel. We are glad you enjoyed your stay with us and we look forward to welcoming you back someday soon.Kind Regards

8/10 Good

Fabio

Stayed 1 night in Nov 2023
Response from Lucia on 12 Nov 2023
Buonasera dall'Hotel Leonardo Da Vinci,grazie del feedback e del tempo dedicato.Ci auguriamo di ospitarvi di nuovo a FirenzeCordiali saluti

10/10 Excellent

Endre

Stayed 1 night in Nov 2023
Response from Lucia on 12 Nov 2023
Greetings from the Hotel Leonardo Da VinciThank you for your feedback and your time.We look forward to the pleasure of welcoming you once again in our property.Kind regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Location not the best bit is OK, bathroom little bit uncomfortable.
Stayed 1 night in Oct 2023
Response from Lucia on 12 Nov 2023
Greetings from the Hotel Leonardo Da VinciThank you for your feedback and your time. We look forward to the pleasure of welcoming you once again in our property.Kind regards

10/10 Excellent

Clemente

Stayed 1 night in Oct 2023
Response from Lucia on 1 Nov 2023
Buonasera dall'Hotel Leonardo Da Vinci,grazie del feedback e del tempo dedicato.Ci auguriamo di ospitarvi di nuovo a FirenzeCordiali saluti

10/10 Excellent

Marcel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff. Enjoyed.
Stayed 2 nights in Oct 2023
Response from Lucia on 31 Oct 2023
Greetings from the Hotel Leonardo Da VinciThank you for your feedback and your time. We look forward to the pleasure of welcoming you once again in our property.Kind regards

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and accommodations
Stayed 2 nights in Oct 2023
Response from Lucia on 29 Oct 2023
Greetings from the Hotel Leonardo Da VinciWe want to thank you for your comments and for the time that you have dedicated to us. We look forward to the pleasure of welcoming you once again in our property. Kind regards

10/10 Excellent

Andrew

Stayed 2 nights in Oct 2023
Response from Lucia on 29 Oct 2023
Greetings from the Hotel Leonardo Da VinciWe want to thank you for your comments and for the time that you have dedicated to us. We look forward to the pleasure of welcoming you once again in our property. Kind regards

10/10 Excellent

Julie, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and felt safe with gated parking behind the hotel. It looks recently updated with very comfortable beds and spacious clean rooms. The staff were very friendly and helpful. The location is great if arriving by train or tram but parking is behind the hotel and not obvious how to arrive initially and cost 27 EUR per night and better to know in advance to ask for the address of parking.
Stayed 1 night in Oct 2023
Response from Lucia on 29 Oct 2023
Greetings from the Hotel Leonardo Da VinciWe want to thank you for your comments and for the time that you have dedicated to us. We look forward to the pleasure of welcoming you once again in our property.Kind regards

10/10 Excellent

Isabel

Stayed 1 night in Oct 2023
Response from Lucia on 29 Oct 2023
Greetings from the Hotel Leonardo Da VinciWe want to thank you for your comments and for the time that you have dedicated to us. We look forward to the pleasure of welcoming you once again in our property. Kind regards

8/10 Good

Sarabjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Lucia on 24 Oct 2023
Greetings from the Hotel Leonardo Da Vinci We want to thank you for your comments and for the time that you have dedicated to us. We look forward to thepleasure of welcoming you once again in our property. Kind regards

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel! Recommended
Stayed 1 night in Oct 2023
Response from lucia on 24 Oct 2023
Greetings from the Hotel Leonardo Da VinciWe want to thank you for your comments and for the time that you have dedicated to us. We look forward to the pleasure of welcoming you once again in our property. Kind regards

6/10 Okay

Arnaud

Liked: Cleanliness
Ok considering a lot of humidity in the room
The room was very clean and the shower amazing! The breakfast was good too. The air conditioning was broken and the room was very hot and with a lot of humidity. We reserved with a car and the parking available but they told us at check-out that we had to pay 20 EU for each night. Very weird to say that when you're there for 3 nights. It was indicated on the site but very low and not clear about the price versus the surcharge for the breakfast and the city tax per person per night. Our stay was OK but not really great.
Stayed 3 nights in Oct 2023
Response from Lucia on 29 Oct 2023
Greetings from the Hotel Leonardo Da VinciWe want to thank you for your comments and for the time that you have dedicated to us. We look forward to the pleasure of welcoming you once again in our property.Kind regards

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mixed review. Reserved 3 rooms.2 were as expected, 1 was dirty. Decent rooms. All beds are twins pushed together which is not uncommon in italy. 1 room had stains on bedding. Other 2 were fine. About a 10 minute walk from train in area that felt safe. Not far from areas of interest. Breakfast was decent.
Stayed 1 night in Oct 2023
Response from JT on 20 Oct 2023
Greetings from the Hotel Leonardo Da VinciWe want to thank you for your comments and for the time that you have dedicated to us. We look forward to the pleasure of welcoming you once again in our propertyKind regardsJean

10/10 Excellent

Colin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from JT on 20 Oct 2023
Greetings from the Hotel Leonardo Da VinciWe want to thank you for your comments and for the time that you have dedicated to us. We look forward to the pleasure of welcoming you once again in our propertyKind regardsJean

10/10 Excellent

Richard

Stayed 1 night in Oct 2023
Response from Lucia on 12 Nov 2023
Greetings from the Hotel Leonardo Da VinciThank you for your feedback and your time. We look forward to the pleasure of welcoming you once again in our property.Kind regards

10/10 Excellent

Joanne

Stayed 1 night in Oct 2023
Response from JT on 20 Oct 2023
Greetings from the Hotel Leonardo Da VinciWe want to thank you for your comments and for the time that you have dedicated to us. We look forward to the pleasure of welcoming you once again in our propertyKind regardsJean

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with very helpful staff.
Stayed 1 night in Oct 2023
Response from JT on 17 Oct 2023
Good evening from the Hotel Leonardo Da VinciThank you for your comment and for the time you dedicated to us. We hope to be able to host you again at our hotel.SincerelyJean

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Short 1 night stay, hotel is modern and comfortable for a short stay. My room was right next to the elevator which didn’t lend to a good uninterrupted nights sleep
Stayed 1 night in Oct 2023
Response from JT on 17 Oct 2023
Good evening from the Hotel Leonardo Da VinciThank you for your comment and for the time you dedicated to us. We hope to be able to host you again at our hotel.SincerelyJean

4/10 Poor

Yury

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It is our first time in Florence, very beautiful city but the hotel, the parking is the most ridiculous, you have to park far away and return to the hotel, arriving at night and very uncomfortable, I do not recommend it at all at all.
Stayed 1 night in Oct 2023
Response from JT on 17 Oct 2023
Good evening from the Hotel Leonardo Da VinciThank you for your comment and for the time you dedicated to us. In relation to the car parking, we don't understand what do you mean with the distance of the car parking, as our Hotel has an internal one, we are not quiet sure that you are commenting our property.,We hope to be able to host you again at our hotel.SincerelyJean

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great experience at the Leonardo Da Vince hotel
The hotel Leonardo da Vince is amazing! The service we got from the front desk and the manager was great and personal! It felt like coming home! The breakfast was everything you want, and more! There is a wide spread of breakfast food, pastries, fruit, and vegetables. I recommend it very highly!
Stayed 3 nights in Oct 2023
Response from JT on 12 Oct 2023
Greetings from the Hotel Leonardo Da VinciWe want to thenk you for your comments and for the time that you have dedicated to us. We look forward to the pleasure of welcoming you once again in our propertyKind regardsJean

6/10 Okay

Lazaro

Liked: Staff & service
Did not like property, room and bathroom
Stayed 4 nights in Sep 2023
Response from JT on 12 Oct 2023
Good morning from the Hotel Leonardo Da VinciThank you for your comment and for the time you dedicated to us. We hope to be able to host you again at our hotelSincerelyJean

10/10 Excellent

Brandon

Stayed 1 night in Oct 2023
Response from JT on 11 Oct 2023
Greetings from the Hotel Leonardo Da VinciWe want to thank you for your comments and for the time you have dedicated to us.We look forward to the pleasure of welcoming you once again in our propertyKind regardsJean

10/10 Excellent

Nanda, San Diego

Liked: Cleanliness, staff & service, amenities
Great Location, good spread for breakfast and the best is the coffee anytime machine in the lobby!
Response from Lucia on 10 Oct 2023
Good morning from Hotel Leonardo Da Vincithank you for your time and nice review. We are happy to have met your expectations and look forward to welcoming you back soonBest regards

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Was very helpful and very kind, had a great time in my stay in the hotel and in the beautiful Florence
Stayed 2 nights in Oct 2023
Response from Lucia on 10 Oct 2023
Good morning from Hotel Leonardo Da Vincithank you for your time and nice review. We are happy to have met your expectations and look forward to welcoming you back soonBest regards

10/10 Excellent

Marlese H

Stayed 1 night in Oct 2023
Response from Lucia on 29 Oct 2023
Greetings from the Hotel Leonardo Da VinciWe want to thank you for your comments and for the time that you have dedicated to us. We look forward to the pleasure of welcoming you once again in our property.Kind regards