Reception

Reviews of Hotel Golf

3 out of 5
Hotel Golf
V.le Fratelli Rosselli 56, Florence, FI

Reviews

7.8

Good

Rating 10 - Excellent. 92 out of 449 reviews" "
Rating 8 - Good. 223 out of 449 reviews" "
Rating 6 - Okay. 101 out of 449 reviews" "
Rating 4 - Poor. 23 out of 449 reviews" "
Rating 2 - Terrible. 10 out of 449 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient parking, but not sure to get a spot, we always seemed to get the last spot. Ok breakfast, but no eggs/bacon, only hard boiled eggs. Internet slow, it's time to upgrade it. Good roomy rooms. Overall a very good value in Florence. Recommended.
Stayed 1 night in Mar 2024

8/10 Good

Maurizio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the bed was comfortable, unfortunately, the bathroom sink was half clogged and the shower had no handset. Good breakfast. The location near the station is also good for those arriving by train, it's a shame there was nothing nearby but it was always necessary to return to the center.
Stayed 2 nights in Oct 2023

10/10 Excellent

M Lonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a very friendly staff. They allowed me to check into my room early. I slept very well there.
Stayed 1 night in Oct 2023

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Good location not far from the city center and parking included
Stayed 3 nights in Jun 2023

10/10 Excellent

Myrna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marcos was awesome with his service at the front desk. Everything clean and we were next to the transportation.
Stayed 1 night in Jun 2022

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late night and Marcos was great at the checkin counter. Near transportation and restaurants.
Stayed 1 night in Jun 2022

4/10 Poor

RAJESH

Travelled with family
Disliked: Property conditions & facilities, room comfort
This hotel made me seriously doubt the ratings
Hotels like these make me seriously doubt the ratings on Hotels.com. An 8.2 for what? A highly overpriced hotel - during the same week i stayed at 4 star hotel in La Spezia and a 5 star hotel in Rome for a daily rate less than this 3 star hotel. Very basic breakfast - No fruits or vegetables. Bread and croissants were either over done or under done to the point where you can't eat. One tart of 1 square inch is the only sweet option. Boiled eggs and a few sorry looking cold cuts - make up the rest of the table. Towels are laid on a stool a feet away from the WC, one flush without closing the lid and the spray from the flush will end up on your towels and potentially your face when you use the towel. Only one pillow per person on the bed. One can hear the street noises and the train noises even with the external and internal windows closed. B&B's make more effort than this hotel does. All in all a disappointment
Stayed 2 nights in Jan 2022

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its pretty close to restaurant and transportation and walkable. Very nice breakfast in a very busy street you might miss the parking entrance. Our room didn't have a shower curtain so everything gets wet, orther then that nit a problem.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay close to city center!
Good breakfast, clean room, accomodating staff, close to historical center.
Stayed 1 night in Nov 2021

8/10 Good

Jamilyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Myrna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms and great breakfast. Hallways need a freshen up but orther than that I would stay here again.
Stayed 1 night in Oct 2021

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 3 days in Florence!
The overall experience is great. The hotel rooms could use a bit of uplift. Walking distance to the historic district. Breakfast has everything you need. Parking is limited but available. No problems with the stay. Could recommend.
Stayed 2 nights in Oct 2021

8/10 Good

Fatih

Travelled with group
Liked: Cleanliness, staff & service
Hotel Gold
It was pleasant over all except for the parking--it wasn't available at all times. We had to park on the street--which was only allowed till 8 am; so we had to wake up early to move the car.
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2020

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but comfortable- as expected
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

The property is just ok. Close to train station tho
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was only about 10 minutes from the train station, by tram only about 3 minutes - exactly what was stated in the promo. The breakfast was fine and the staff (Marco) very helpful, even changing our room after having a noisy neighbour without any fuss. The room was large with a good aircon and the bathroom was clean. Yes, we would stay here again.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to main road,as it was hot had window open noisy.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable distance from train station with fully loaded packs. Very helpful and friendly staff from reception to the household staff. Beside busy muliti lane road but actually room was quiet. Supermarket and laundry easily walkable.
Stayed 3 nights in May 2019

6/10 Okay

Kristina

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

6/10 Okay

Giorgi

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not good
It would be better if room pictures look like as real. Also it’is not 3 star hotel and looks like 2 star, not more. Also breakfast was not good...
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Bruce, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great. Location near the train station was an advantage for a quick 1 night lay over. Rooms typical European size. Walking distance to major attractions. Overall a great place to stay.
Stayed 1 night in Oct 2018

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Perfect hotel great location
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, excelent staff (Marco was very kind and helpful)
Stayed 3 nights in Oct 2018

6/10 Okay

ovais

Stayed 2 nights in Sep 2018

8/10 Good

Lisa

Good for a short stay
Room was basic but functional. Good for a short stay. We stayed three nights to visit Florence and found the staff friendly and breakfast was more than adequate and really set us up for the day. Five minute walk to the train station and 15 minutes into city centre.
Stayed 3 nights in Sep 2018

2/10 Terrible

KareemK, Jordan

Disliked: Staff & service, room comfort
It couldn't have been worse. The olny reason i booked this hotel was the free parking spot that was advertised for it as well. And the biggest disappointment is that you are not garanteed one. So as all others who have booked this hotel have a car as well, cause there is no other reason you'd book it, you basically wont find one easy, if you did and you decided you want yo take your car out and back, you dedinilty won't. So you have to go and find a garage or a spot on the street where you have to wake up at 8am and put money in the meters. Another weird thing, at breakfast there was only one table available, went to sit there and they told me that it was reserved. Who reserves a breakfast table at a 3 star hotel! So we had to wait untill somone finished to sit. And by the time we were done, that same table was still reserved for no one.
Stayed 3 nights in Aug 2018

6/10 Okay

Himanshu

Just about okay!
The hotel was just about okay - and yet there was nothing glaringly bad about it other than one of the managers and breakfast. Possibly one of the lowest in our list of hotels we stayed at in Italy.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We opened the door to our room and went wow what a great room. It was very spacious and clean with great block out curtains. Staff were lovely and helpful. The breakfast was beautiful and a fantastic variety of foods on offer. The hotel was an easy walk from the train station with luggage and a safe area to return to at nighttime.
Stayed 2 nights in Jul 2018

6/10 Okay

Eddy, Montreal

Disliked: Cleanliness, room comfort
Cheap breakfast, the room is small and the bathroom too.
Stayed 3 nights in Jul 2018

6/10 Okay

Kiran

10/10 Excellent

Ho Yan Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay (/
The staffs are extremely nice and friendly. The breakfast was also very nice. It’s pretty close to the station and easy to find.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Staff very nice and friendly. Hotel in good location for walking into the centre of town 15-25 minutes depending on what you want to visit.

8/10 Good

Terri, Montana

Liked: Cleanliness, staff & service
Nice hotel close to train station.
The staff was great and very friendly. Room was nice. We had a handicap room which was bigger so that was nice but the room needed some repairs. The glass shower door had been broken and it had just been tapped over. One of the toilet flush buttons didn’t work. Our room faced a very busy street so it was VERY noisy.
Stayed 4 nights in Oct 2017

2/10 Terrible

Marcia, Atlanta, GA, USA

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Busy street and load road noise!
The overall hotel condition was not too bad, the problem is. This hotel is located on a very busy street with 24 hours load road noise. I am a light sleeper and I could not fall sleep with the road noise and the scooters blowing their horns all night

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Felt ripped off
Unpleasant experience. Hotel advertised as free parking, there was no parking available. The staff directed us to park across the street at pay parking, no spots available there either. Found out they only have about 15 parking spots and over 50 rooms. There is a great chance most of their guests are getting screwed too. Wi-fi never worked in the room, barely worked at the reception desk. My advice, stay away from them, false advertising

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to the train station
the people at the reception was very kind and they give me a lot of information as what around... in general the hotel is very good

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief visit to Florence
For the most part hotel and staff were wonderful. Neighborhood and noisy neighbor were less than ideal. Hotel is in opposite direction of city center but relatively close to train station

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible!!!!!!!!!!! Run and never stay here!!!! The room and continental breakfast was ok but their rudeness ruined our entire stay!!! The person in front was rude and asked for our passports to check in and that it would take minutes and he would return them. When I asked why he yelled at me that he would return them. The food last for breakfast was extremely rude and yelled at me to sit down and eat breakfast. The entire stay was horrible and ruined 2 days in Florence. We got another hotel around the corner that was excellent!!! The Londra which I highly recommend!!

4/10 Poor

Patrick, Costa Rica

Disliked: Staff & service, property conditions & facilities, room comfort
My only regret of my Florence experience.
I booked this hotel because its proximity to the train station, but hotel fell short on my expectations. This is more like a bed and breakfast hotel. Do not expect nothing else. Also not good for lodging beyond 2 days because the limited amenities and not serviceable front desk staff. These is an old building been remodeled, but still have the smell of an old house and no sound isolation inside your room, you can hear every noise coming out of your room.

10/10 Excellent

sanchez, puerto rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
7 country road trip.
close to train station and attractions. free parking a plus in this city

10/10 Excellent

rosane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Terence, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice,clean Hotel located near City Centre
Clean,friendly and within walking distance to City Centre

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Richard, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hole in one
Nice hotel located close to the train station. Very clean and modern rooms. Buffet breakfast.