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Homelink Firenze - Charlotte

Florence's historic landmarks await just steps from this downtown haven, where multilingual staff help travelers connect with authentic local experiences

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Homelink Firenze - Charlotte sits in the heart of Florence, offering a comfortable base near the Cathedral of Santa Maria del Fiore and Ponte Vecchio. Travelers appreciate the in-room WiFi and conversations with the helpful multilingual staff who make Florence feel accessible.

Reviews

5.2 out of 10

Popular amenities

  • Free Wi-Fi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Classic Room

Classic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Family Room

Family Room

Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
9.0 out of 10, Wonderful, 1,000 reviews
The price is NZ$266
includes taxes & fees
29 Mar - 30 Mar
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About the area

Santa Maria Novella, a neighbourhood in Florence, is home to Homelink Firenze - Charlotte . Basilica of Santa Maria Novella and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Piazza della Signoria. Florence Botanical Gardens and Galileo Museum - Institute and Museum of the History of Science are also worth visiting. Visit our Florence travel guide
View more Town houses in Florence
Map
Via Guido Monaco 19, Florence, FI, 50144

What's nearby

  • the ancient military fort Fortezza da Basso, now it is home to conferences, concerts and exhibitions
    Fortezza da Basso
    6 min walk - 0.6 km
  • Piazza di Santa Maria Novella which includes a garden, heritage architecture and a church or cathedral
    Piazza di Santa Maria Novella
    11 min walk - 1.0 km
  • Central Market which includes markets, food and interior views
    Central Market
    11 min walk - 1.0 km
  • Via Faenza
    6 min walk - 0.6 km
  • Leopolda Station Exhibition Center
    10 min walk - 0.9 km

Getting around

  • Belfiore Tram Stop
    3 min walk
  • Florence Santa Maria Novella Station
    8 min walk
  • Peretola Airport (FLR)
    26 min drive

Restaurants

  • The Social Hub Belfiore
    3 min walk
  • Caffè Arcobaleno
    5 min walk
  • Haveli
    4 min walk
  • Il Gusto Di Xinge
    5 min walk
  • Zushi
    5 min walk

About this property

Homelink Firenze - Charlotte

Affittacamere near Cathedral of Santa Maria del Fiore
Close to Basilica of Santa Maria Novella and Central Market, Homelink Firenze - Charlotte has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Express check-out, smoke-free property and multilingual staff
Room features
All guest rooms at Homelink Firenze - Charlotte include amenities, such as free WiFi.
More amenities include:
  • Baths, bidets and hairdryers
  • Heating and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Accessibility

  • No lift

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Bidet
  • Hair dryer
  • Towels provided

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee: EUR 25 for check-in between 8:00 PM and 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: EUR 25 for check-in between 8:00 PM and 10:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number IT048017B4788IUK24

We should mention

This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Homelink Firenze Charlotte
Homelink Firenze - Charlotte Florence
Homelink Firenze - Charlotte Affittacamere
Homelink Firenze - Charlotte Affittacamere Florence

Frequently asked questions

Is Homelink Firenze - Charlotte pet-friendly?

No, pets are not allowed at this property.

How much is parking at Homelink Firenze - Charlotte ?

Homelink Firenze - Charlotte doesn't offer parking.

What time is check-in at Homelink Firenze - Charlotte ?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Late check-in is available from 8:00 PM to 10:00 PM for a fee of EUR 25.

What time is check-out at Homelink Firenze - Charlotte ?

Checkout is at 11:00 AM.

Where is Homelink Firenze - Charlotte located?

Located in Santa Maria Novella, this affittacamere is within a 15-minute walk of Fortezza da Basso, Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. Cathedral of Santa Maria del Fiore and Central Market are also within 1 mile (2 km). Belfiore Tram Stop and Fratelli Rosselli Tram Stop are within a 5-minute walk.

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Reviews

Homelink Firenze - Charlotte Reviews

5.2

6.8

Cleanliness

6.2

Amenities

6.4

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 2 out of 32 reviews
Rating 8 - Good. 5 out of 32 reviews
Rating 6 - Okay. 10 out of 32 reviews
Rating 4 - Poor. 7 out of 32 reviews
Rating 2 - Terrible. 8 out of 32 reviews

Reviews

Verified

8/10 Good

Louis-Julien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good and convenient, safe, and all that you need. Could have fresh painting and new shower box but nothing crazy. The girl that took care of the check in was very gentle. I would recommend for short trip without any problems.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Kirsty

Liked: Cleanliness, property conditions & facilities
The bathroom is shared with another room and the pictures on the advert are not a clear representation of the room. The room was clean but older than the pictures made it look. The mattress in the main bed was lumpy. Disappointed to discover a kitchen within the apartment that was not accessible to occupants. The bathroom was cleaned every day and was able to check in at midnight for a fee.
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Cherian

Liked: Cleanliness, staff & service
Check in process was quick. Good value for money as place is very clean and close to transportation. Missed the fine print statement that bathroom was shared which was a dissapointment, nonethless it was cleaned daily and kept neat. Room does not have aircon so need to keep the balcony doors open but the noise from trams outside makes it difficult.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place close to main Florence train station. Apartment style.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, all around. Only downside is it's not as simple or easy as a hotel.
Stayed 1 night in May 2023
Verified

6/10 Okay

Jordan

Liked: Amenities, property conditions & facilities
Shower was horrible
Stayed 3 nights in Jul 2025
Verified

4/10 Poor

Said

Liked: Property conditions & facilities
Disliked: Staff & service

bare essentials hotel.

Said they were a bed and breakfast, but no breakfast and not even a kitchen to offer!! cant speak for the service since we received little to none, recommend to stay only one or two days at the most.
Stayed 3 nights in May 2023
Verified

4/10 Poor

Layla

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was a sauna. So hot that I wasn’t able to fall asleep.
Stayed 2 nights in Aug 2023
Verified

4/10 Poor

roberto

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Responsive staff. The room has not a price/benefit ratio, pillows were old and uncomfy, you shared bathroom so its not clean/unused, room just felt like a cheap hostel. Not worth it for the price.
Stayed 1 night in May 2024
Verified

2/10 Terrible

KAM KEUNG FRANKIE

Disliked: Staff & service, property conditions & facilities
No air-conditioning, just one fan for three persons, no chair nor table, cannot help to keep luggage for a while, low value after all
Stayed 2 nights in Jul 2023
Verified

2/10 Terrible

Marie Katarina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No name on doorbell. Struggle to get in, with codes on doors. Room was dirty, terrible, muld on wall. Shared bathroom - no lock on door. Nothing like in the pictures. No window. Noicy. Smelly. The bed was a nightmare. A lamp was broken. Called "bed and breakfast" - bad bed and no breakfast. Too expensive for that price! Can someone please give me my money back and close this place... The girl who was a "host on WhatsApp" was very sweet and helpful, so give her a job another place.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Jennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This BnB is close to train station and restaurants,stores, shopping and attractions. The check-in process is a bit difficult because its done via messaging and email correspondence. I lost connection to internet so I have to call the contact no. to get in so I dont think this property is for everyone since Its all done remotely. The property has minimal accomodations but enough for a night or 2.Otherwise, still a good BnB for the price
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Guido

Liked: Cleanliness
Was not clear that the bathroom was shared, and was inconvenient. Owner was not helpful with even a simple request, and wifi was not available nor easy to get password, was not easily visible/displayed. Bathroom was uncomfortable as there wasn't space for hanging towel, having soap handy, etc.
Stayed 3 nights in Sep 2023
Verified

2/10 Terrible

Eng Hock

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very poor B&B! No air conditioners or ventilators in the room. Only two old and noisy stand fans are provided for this hot summer. The location is right beside the tracks of Tramvia. You can feel/hear the clang of metal on metal, the roar of trains' engines, and the screech of wheels on the tracks every 10/15 minutes from early dawn (~5:30am) till late midnight (~12am). There is no room service and front counter as well. You have to check in/out by whatapps communication. The washroom is shared by the tenants of two rooms. No kettle is provided. Worst still, all such information was not mentioned in the booking website!
Stayed 6 nights in Jul 2024
Verified

4/10 Poor

Anna

Disliked: Staff & service
Non era molto chiaro che il bagno fosse condiviso. Non è stato bello scoprirlo sul momento.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen cuarto

Buen cuarto para pasar la noche, cuenta con wifi de buena velocidad, el cuarto de baño es compartido pero con buena limpieza. Cama cómoda, no recuero ver amenidades como TV o minibar, pero no los requerí puesto que fue solo para pasar la noche
Stayed 1 night in May 2025
Verified

2/10 Terrible

Andre

Liked: Amenities
Disliked: Property conditions & facilities
Una struttura che per la pretesa di avere semplicemente un posto dove dormire e lavarsi è funzionale, peccato per il rumore visto il tram che passa (la stanza è al secondo piano) e per l'umidità e muffa che si accumula nella stanza. Ho sofferto di asma per via della muffa, e non sono una persona tendenzialmente asmatica
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Omar Alejandro

Ha estado bien, las luces externas no funcionaban al principio, luego bien. Compartes baño y es un tanto molesto tener que esperar, la ubicación es buena y eso ayuda a moverse al centro y lugares turísticos. Al final es un hostal más que un hotel, pero bien.
Stayed 2 nights in Sep 2024
Verified

2/10 Terrible

Marcelo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pesimo no Vayan !!!!

Muy mala Experiencia, intentare que me devuelvan mi dinero. Las Almohadas eran pesimas, no hace servicio de cuarto, no cambian toallas ni sabanas, el lugar no tiene aire acondicionado, es muy ruidoso, el baño es compartido, nunca especificaron que era compartido, pero todo esto seria lo de menos, lo peor es la Cama 1.10 para dos personas, si escucharon bien para dos personas, reclame todo lo expuesto y nunca me cambiaron nada traten de no ir hay otras opciones seguramente este lugar es pesimo, y soy abjetivo solo buscaba algo descente para pasar la noche no un Ritz no vayan !!
Stayed 4 nights in May 2024
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Baño compartido

No informan en la publicación ni descripción del sitio que el baño es compartido
Stayed 3 nights in Mar 2024
Verified

2/10 Terrible

Anais

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hostal muy sencillo, el pasillo estaba vacio y se escuchaba mucho eco, baños compartidos, la habitación no estaba mal pero probablemente se puede encontrar algo mejor al mismo precio.
Verified

8/10 Good

MARICARMEN

Liked: Cleanliness, staff & service
El baño es compartido
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Jose Luis

Disliked: Staff & service, room comfort

Asco, incumplidos, rateros

Compre el paquete Deluxe con 2 habitaciones y baño privado, me dijeron que hubo en error en la publicación, me dieron un cuarto mugroso para 3 personas con 1 cama improvisada, el baño lo tuve que compartir con otros huéspedes, un asco y Lara colmo, me quisieron cobrar de más en los impuestos, RATEROS
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Ixchel

Liked: Staff & service, amenities
El cuarto tenía hongos en las paredes, no está acondicionado para verano para estas temperaturas.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Tsatsral

Stayed 7 nights in May 2025