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"The outside kids pool was enjoyable. My daughter and her cousins had an amazing time inside. The water was a good depth & temperature - I believe it's heated. Great atmosphere and roller skate waiter service. Drinks, ice creams & snacks were on repeat! We never had to fight for sun beds either. There always seemed to be enough for us. We went in March so there wasn't a crazy amount of children around. Room service was okay. Not the best. Not a thorough clean of floors. Still sticky after a mop. One day they would come at 9, the next at 11. It was hard to get ready around their random schedules. Maybe work with a schedule for each floor to help us plan around. I loved the WhatsApp & Rixos app! There are multiple ways to contact staff for assistance and they usually arrive within good time. If I needed supplies, I would simply place an order through the app. I would however, suggest a much simpler option for guests who are much older. They may not be so familiar with downloading an app let alone navigating around it. It would be difficult for them to reserve ala carte restaurant and so forth. My mum is 60, and I didn't bother with showing her because it was a bit long winded. Turquoise - main buffet, bit boring. Not much flavourful food. Nicely presented but mostly bland. The drinks service is too slow. Please keep the waiters, but also create several areas where we can dispense drinks ourselves. That way it's the best of both worlds. Ala carte best for tasty food."

"Godd place to stay"

"great village to explore, walk around mountains, fresh air, great cabin experience, very good breakfast"

"It could be cleaner. "

"Beautiful place to stay, lovely chalet, great food, amazing sauna and pool and lovely staff! Amazing beach also, very tranquil place"

"Clean room, great breakfast and great staff. "

"Upper floor beachview spacious room with balcony was beautiful and comfortable. Cleaning staff were efficient and pleasant."

"Just had two nights in a mountain view deluxe room. Very peaceful, lovely views from the shady balcony. Very comfortable bed. Liked the ethos of eco friendly nature retreat. "

"The host was amazing. From the moment we arrived he was so helpful. He asked us how long we planned his day and helped us create an itinerary of all the important things that we wanted to see. He saved me so much time! Our hotel room was so beautiful. We had such a great stay and we thought that was going to be enough but when we went to breakfast that put it over the edge and it was amazing! It was so relaxing. When we come back we definitely will be staying there again! "