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"Clean room, pool, and friendly staff"

"Really good"

"Everything was nice except that we would have liked an opportunity to stay in a room on the same side of the pool and hot tub. We felt uncomfortable tracking through the main lobby back to our room (#292) on the other side of the complex. "

"The check-in area included a cozy fire. Breakfast choices included some egg/burrito vegetarian options which were tasty along with fresh fruit, hot coffee, juices, danish and waffles. My husband had at least two gluten free options: cheerios and Bob’s Red Mill blueberry & hazelnut oatmeal. The staff were efficient and courteous. The indoor pool and hot tub was nice to relax in. Our suite was clean and comfy with nice amenities."

"Clean"

"The room was very clean, the bed was absolutely comfortable. Bathroom was clean, but what made the stay so wonderful was the staff. Seriously, some of the most attentive and friendly staff I have experienced in a hotel stay in a long time. I literally mean everyone my wife and I interacted with. Take a bow Holiday Inn in downtown Lancaster…you deserve it. 🙂"

"We liked the historic feel of the hotel. The rooms were comfortable and staff were friendly. It was also within walking distance from the City center."

"Room was clean! Staff was very friendly and the activities for the kids were cool!"

"We needed heat and it didn’t work very well. This is the first time we knew about you having a hot tub. We’ll be back and be prepared next time. The lady at check in and the lady at breakfast were super friendly. A+"