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"The air conditioning in my room did not work so the first night was uncomfortably hot and stuffy. The staff was not able to fix it Breakfast was mediocre- day old croissants in France. Shameful "

"On arrival the receptionist was excellent. The accommodation was also excellent. It was good value for the price paid. I have to say the only fault was the WiFi as in most hotels it was deficient, Myinternet told me not to use it. Why do hotels always use the cheapest WiFi for guests after stating zoo is available ."

"Big parking. At first glance the check-in may look a bit complicated because there’s no reception there with a human being. Check-in process is fully automated and easy to understand. Location is good too. 15 minutes walk from Avenue de Champagne. We liked the hotel."

"Pet friendly, staff did a professional job"

"Our third stay at the hotel and still love it there. Great staff with good food and lovely bar area. Hotel also has a spa and outside pool which is great on those warm sunny days surrounded by beautiful vineyards. A relaxing couple of days."

"Everything was amazing! Such a beautiful property! "

"This hotel is in a good location for the champagne Avenue it is just a 5 min walk away. The staff are not very customer focused and gave no information without being asked. Breakfast is ok if you like continental but do not use the egg warmer it takes 15 minutes for an egg to be cooked. The toaster is up to high for short people like me to be able to us ethe tongs to retrive it. The spaces is very limited and when busy you can wait for a while to get a cup of coffee or tea. The big one was no air con in the room as it was still the cold season so the reception man said so no aircon just heat. when we went the weather during the day was very hot and so the room on the 1st floor was very hot and opening a window when there is no breeze was pointless."

"Very friendly team, great location & clean and spacious room. Dog friendly & great champagne bar "

"Excellent position in the village, amazing staff extremely helpful and welcoming to the hotel, and provided great advice on availability of restaurants in the village and Epernay. Very secure garage for parking and a good breakfast choice. Pool. Looks great although we didn't use it. Highly recommended.. "