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"It was the nicest and most unique hotel stay and experience we’ve ever had! From the front desk staff to the restaurant and bar staff was beyond our expectations! The attention to detail from the cleaning staff and the spa was unbelievable! Hard to mention everyone. Every employees attention to detail makes this experience! The hotel is beyond stunning ! This hotel sets a high bar and absolutely met it with flying colours! "

"Absolutely an amazing stay. Very charming and well kept. Essentially a resort with a palatial feel. Loved walking the grounds and relaxing. Excellent restaurant, breakfast was included. The setting is quiet and beautiful. Will book again. "

"Staff was very friendly. Room has a character, confy bed. Car park is quite far but you can park next to reception for loading/unloading. Breakfast was great with so many options. Only negative thing I'd say is they are charging €6 when you order food to room which is quite high I think. "

"Beautiful hotel, excellent and friendly staff. Would Highly recommend, absolutely will be back. "

"We really enjoyed the hotel, very clean, good atmosphere!!! "

"If you don’t like th it s place, then there will never be a place on earth that you like.. it’s actually above a 5 star!! Over the top service.. food seasons breakfast fantastic…fell very lucky to have stayed here.. thank you"

"Breakfast was great, many choices from eggs to cheese to cereals and yogurts and breakfast pastries & at 12€ also great value. The whole hotel is immaculate including bathrooms both those with the room and the public ones. Staff were incredibly friendly & helpful. The location is amazing , a 3 minute walk from the train station and 10 minutes to the Piazza Grande & close to many good restaurants. Wifi is very good and easy to connect to, beds are comfortable with really nice bed linens. The icing on the cake is the rooftop terrace. Checkout is 11 AM, but our train wasn't until 4PM. After walking to 2 museums and having lunch at a local restaurant , we returned to the hotel to pick up our bags and were welcome to wait either in the lounge off the lobby or on the Terrace. An excellent hotel for the price."

"The room was full of ants and other small insects. I was staying in the middle of Tuscany wine country, I would expect my room to have a corkscrew and at least glass glasses. The room only had flimsy plastic cups. "

"Room was large and very clean. Bed was king sized and comfortable. Check-in was easy with underground parking for a nominal fee. Hotel is right outside downtown area, making it super walkable. Breakfast was great with many options. "