Outdoor pool
Check availability

Reviews of Radisson Blu Faridabad

5 out of 5
Radisson Blu Faridabad
Sector 20B, Mathura Road, Opposite Bata Metro Station, Faridabad, Haryana

Reviews

7.6

Good

Rating 10 - Excellent. 49 out of 108 reviews" "
Rating 8 - Good. 26 out of 108 reviews" "
Rating 6 - Okay. 8 out of 108 reviews" "
Rating 4 - Poor. 9 out of 108 reviews" "
Rating 2 - Terrible. 16 out of 108 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Somes, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Excellent stuff and service. The surrounding area is a bit scary.
Stayed 2 nights in Mar 2024

2/10 Terrible

Carmine

Travelled with partner
Liked: Amenities
The breakfast staff were excellent, especially Rajiv and Koushboo. It ends there. The first night for dinner we were charged 6500 rupees ($80 USD) for drinks that were supposed to be included according to the food manager. They never took it off over 3 days of arguing. On our last day we called not the front desk to quote a driver to drop us off in Jaipur. Our next stay for 4 nights. Their all- inclusive amount for the driver was reasonable so we accepted in. 1 hour and 45 minutes into the drive their hotel driver says we are at the airport drop off. We were shocked that he took us to Delhi. The driver called the hotel and ARIHANT, duty manager, and AHMED, 2nd manager said that we told them we needed to go to the airport, not Jaipur! After 4( minutes of them accusing us that this was our fault, they said we need to prepay 6 times more in rupees to the driver or the hotel ( via a link they would send for payment) OR we need to get out of the carb do the driver can return. Mr ARIHANT and Mr AHMED are 2 very dishonest people, liars, and have a no good reputation! They became very condescending They are despicable people and showed no concern for us at all. They kept saying it was my fault and I mis- communicated to them. An outright lie. I will deal with the Radisson upon return to the U.S. and make sure they know that these two supervisors who are employed by them are underhanded, dishonest, liars totally incompetent. Then I’ll call my credit card company .
Stayed 4 nights in Jan 2024

4/10 Poor

SUNIL

Travelled with family
Rooms were okay okay. But the A.C doesn’t work. Food was very bad. They don’t allow to bring outside food too.
Stayed 3 nights in Dec 2023

6/10 Okay

SUNIL

Stayed 4 nights in Dec 2023

4/10 Poor

SUNIL

Stayed 3 nights in Dec 2023

8/10 Good

Syed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Adil

Stayed 1 night in Nov 2023

4/10 Poor

Ajay

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms need a total overhaul .. Broken room lamps, dirt covered curtains .. looks like the rooms only get dusted on the top only.. the mini bar is just a fridge with around 5 choices .. and charging 10k for this room was a crime .. will not be staying here any more
Stayed 2 nights in Nov 2023

10/10 Excellent

Alka

Great
Stayed 2 nights in Nov 2023

2/10 Terrible

Anchal Mukesh

Stayed 3 nights in Nov 2023

4/10 Poor

Syed

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Yogesh, Redwood City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! Very friendly and hospitable!
Stayed 4 nights in Oct 2023
Response from Anubhav on 21 Oct 2023
Dear Mr. Yogesh, Thank you for reviewing us with the perfect score. Such reviews motivate us to deliver services time and again creating great experiences for our guests. We look forward to welcome you back. Thanks and Regards, Anubhav Sachdeva Learning and Development Manager

8/10 Good

Atul, Mount Laurel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel.
Stayed 1 night in Sep 2023
Response from Anubhav on 21 Oct 2023
Dear Mr. Atul, Thank you for reviewing us with the perfect score. Such reviews motivate us to deliver services time and again creating great experiences for our guests. We look forward to welcome you back. Thanks and Regards, Anubhav Sachdeva Learning and Development Manager

2/10 Terrible

Harsh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property does not allow to carry food and it was not told to me before I made a booking with Expedia. I travel across the country and globe and not once I have been denied to bring food from the outside including at 7 star properties. I have asked for the refund as neither I was informed that I can not carry food at your website, nor I was able to peak with you customer care as I was checking in at around 2300hrs. experience was so terrible that I was forced to park my car on the road side to eat with my wife at late night which I had checked in. I hardly used the room for 3 hours as we checked out at 0600hrs next day as AC was also not working. when we informed the staff, we were told that duty manager will take care of this for our future arrivals.... really.... CHEATERS. rest I hope Expedia either dont list this property or give complete information to the customer - and I bet no one will book if you tell customer about ban on food from outside. I also look forward to hearing from you guys on my refund as it was a horrible experience.
Stayed 1 night in Aug 2023
Response from Harpreet on 2 Sept 2023
Dear Mr. Harsh,At the outset allow me to thank you for your patronage towards Radisson Blu, Faridabad. Your feedback is very valuable to us as 'moments of truth' never cease in our business and it is most important to immediately rectify our shortcomings and listen to feedback to ensure corrective measures.On further investigation of the matter following factual findings were different:1)Outside food / liquor is not allowed in the Hotel premises which is also displayed at the main entrance. Also, Front Desk staff had informed you during your arrival and as a special gesture, it was allowed by them.2)The feedback with regards to Air Conditioning was shared by you during your departure. The staff would have offered you the resolution, if it would have been informed timely. I still feel that the situation would have been handled by the staff member in a rightful manner. I look forward to your benevolence in not allowing this experience to color your impression of our usual standards and services. Your feedback is been shared with the concern area's and will be addressed accordingly. We look forward to have you staying with us again and allowing us to take care of you in the manner that you so rightfully deserve. Warmest RegardsHarpreet Vohra

2/10 Terrible

Indresh

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower was dirty and water leaked from glass shower enclosure to washroom floor and even Toilet cubicle. TV did not work…no channels. Just HDMI error message. No room service menu. The next morning the duty manager said there should have been a QR code for menu but I did not see it. When I called for room service before 10pm they said only sandwiches and Briyani available but found on next day that is late night menu after 11pm. Took a long time to check us in. When I asked about Expedia vip perks of 2 complimentary drinks. They had no idea about it or vouchers. Took way too long to check us in and the list goes on. The funny thing is we stayed 2 night prior and service, room, etc was decent. We ain’t expecting Oberoi quality but not this pathetic of a experience. I rarely write reviews but when I spoke to staff it was met with indifference.
Stayed 1 night in May 2023

8/10 Good

Shriprakash

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Gaurav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious and clean. Breakfast spread and taste was also quite good. Metro connectivity close by is also a big plus.
Stayed 2 nights in Apr 2023

6/10 Okay

ASHISH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Mohit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well maintained. interiors excellent. staff well trained and very courteous
Stayed 1 night in Apr 2023
Response from Harpreet on 2 Sept 2023
Dear Valued Guest,It was a pleasure to have you stay at Radisson Blu, Faridabad recently. Thank you for taking the time to review us. I am glad to know that we lived up to your expectation and thank you again for appreciating our product and services. We will definitely keep up the hold that we have achieved and will surely put in every possible effort to make it even more enjoyable for our guests.It is feedback like the one given by yourself, which keeps the team motivated and encourages them to continue to deliver superlative guest experiences.It was an absolute pleasure having you stay with us and we look forward to welcoming you back to your home in Faridabad at Radisson Blu. Assuring you of our best services each and every time you visit us.Warmest Regards,Harpreet VohraGeneral Manager

2/10 Terrible

Navneet

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great property but staff was extremely rude and unprofessional
Stayed 1 night in Apr 2023

8/10 Good

Benjamin, Denver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free VIP drink was bottled water. No hot water on the second morning. Overall, a good experience for the area.
Stayed 2 nights in Mar 2023

8/10 Good

Lawrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Better one for the area that I would recommend staying at.
Stayed 1 night in Mar 2023

4/10 Poor

Abhinav

Stayed 1 night in Mar 2023

2/10 Terrible

Ashwin

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

6/10 Okay

Harman

Travelled with family
Disappointed
I have lived in better 4 star hotels in faridabad. So you are paying extra money for nothing
Stayed 2 nights in Dec 2022

4/10 Poor

Sukhyun

Stayed 2 nights in Nov 2022

2/10 Terrible

Goutam

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The telephone was not operational, the TV was not functioning, laundry didn't came, poor quality swimming pool, the lounge was not operational
Stayed 2 nights in Oct 2022
Response from Swati Das, Assistant Manager L&D on 16 Nov 2022
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

8/10 Good

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

pooja

Stayed 1 night in Mar 2022

10/10 Excellent

VIDURSHI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food and stay was enjoyable
Stayed 1 night in Feb 2022
Response from Team Radisson on 14 Feb 2022
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

10/10 Excellent

VIDURSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back in future. Thanks for your excell.
It was Amazing specialey the Brakefast &Dinner food was great really enjoyed it.
Stayed 5 nights in Feb 2022
Response from Team Radisson on 14 Feb 2022
Dear Guest, Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and I am looking forward to having you again as a guest in our hotel.

10/10 Excellent

Sunny

Stayed 3 nights in Jan 2022

4/10 Poor

Sahil

Liked: Cleanliness
Disliked: Staff & service
I’ll rate your hotel as 2 star
I felt that people there are trying to loot people Really bad service If you are carrying your own liquor bottle you need to pay thousand rupees per bottle Complimentary brkfst was not available in the room
Stayed 1 night in Jan 2022
Response from Deepak on 14 Feb 2022
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

2/10 Terrible

Ravi

Business traveller
Disliked: Property conditions & facilities
worst hotel to stay
Not at all Good, very rude reception and staff, they want every bill to be settled immediately though they have all the details of you with hotel. very much insulting
Stayed 3 nights in Nov 2021

10/10 Excellent

Surender

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambience and elegancy
Stayed 1 night in Nov 2021

2/10 Terrible

PANKAJKUMAR

Travelled with family
Stayed 2 nights in Oct 2021

8/10 Good

Shivani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Sumit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Radisson Blu Team Faridabad on 1 Jul 2021
Dear Guest, Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and I am looking forward to having you again as a guest in our hotel. Regards, Radisson Blu Team Faridabad

10/10 Excellent

Harjeet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Radisson Blu Team Faridabad on 9 Apr 2021
Dear Mr. Harjeet, Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and I am looking forward to having you again as a guest in our hotel. Regards, Radisson Blu Team Faridabad

10/10 Excellent

Sumit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Radisson Blu Team Faridabad on 6 Mar 2021
Dear Mr. Sumit, Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and I am looking forward to having you again as a guest in our hotel. Regards, Radisson Blu Team Faridabad

10/10 Excellent

vajul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Radisson Blu Team Faridabad on 5 Mar 2021
Dear Mr. Vajul, Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and I am looking forward to having you again as a guest in our hotel. Regards, Radisson Blu Team Faridabad

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very bad. No taste at all. Cleanness also not up to mark.Staff was irritating.
Stayed 1 night in Nov 2020
Response from Deepak Arya on 27 Nov 2020
Dear Guest, Greetings! I apologize on behalf of everyone at Radisson Blu Faridabad. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our guest. We have noted your valuable feedback. We will ensure you that it will not repeat in future. Until then, please accept my sincerest apologies on behalf of everyone on the team.” Thanks& Regards,

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2020

8/10 Good

rahul

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2020
Response from Deepak Arya on 3 Nov 2020
Dear Guest. Greetings from Radisson Blu Faridabad! Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. We are looking forward to see you soon Thanks & Regards Team Radisson

2/10 Terrible

Sandeep

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Worst experience
It was worst stay I had ever stayed
Stayed 2 nights in Oct 2020
Response from Deepak Arya on 3 Nov 2020
Dear Guest, Greetings from Radisson Blu Faridabad! Thank you for taking out time and reviewing us. We take guest feedback very seriously. Our sincere apologies for the inconvenience caused. Thanks & Regards, Team Radisson

2/10 Terrible

Sandeep

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2020
Response from Deepak Arya on 3 Nov 2020
Dear Guest, Greetings from Radisson Blu Faridabad! Thank you for taking out time and reviewing us. We take guest feedback very seriously. Our sincere apologies for the inconvenience caused. Thanks & Regards, Team Radisson

10/10 Excellent

Gaurav, Hisar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean ambience Staff was also very polite
Stayed 1 night in Oct 2020
Response from Deepak Arya on 30 Oct 2020
Dear Mr. Gaurav, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We are looking forward to see you soon. Thanks & Regards,

8/10 Good

VIVEK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Deepak Arya on 14 Oct 2020
Dear Guest, Greetings from Radisson Blu Faridabad! Thank you for the positive review. We value all our guest feedback and we are happy that you enjoyed you stay with us. We are looking forward to welcome you back. Thanks & Regards

2/10 Terrible

Lucky

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Such a bad experience
Very less menu in breakfast.... no face mask available Ameties were not up to mark....no water , bathroom sleeper Provided wrong room
Stayed 1 night in Oct 2020
Response from Hotel Manager on 6 Oct 2020
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Faridabad.

10/10 Excellent

Rohit

Stayed 1 night in Sep 2020
Response from Deepak Arya on 9 Oct 2020
Dear Guest, Thank you for staying with us. We are happy to host you.