Eton Hotels, Windsor

"Great room and really good location "

"The rooms need some updating. Noisy plumbing. 3/5 working elevators for 3 of the 4 nights we were there. That said, convenient location to Olympia center and excellent shopping and dining on the high street."

"Building and room tired "

"Never went. Flights and holiday cancelled due to conflict in Middle East. No need for accommodation on 15 or 31 March. No refund from Hotels.com or Hilton."

"very convenient to Terminal 5"

"The room was nice. Friendly staff."

"Minimum room with water bottle."

"Large hotel with efficient check in and luggage storage facilities. Staff were friendly. The room we booked (standard twin) was very small, the bathroom in particular was a very strange long narrow room that made it awkward to use. The TV started turning itself on every 10 minutes at 5am which was kind of annoying. The room was very hot but the air con was good. Pool was ok, a little tired but fine. Jacuzzi and steam room were out of order which was disappointing. Great location just off Kensington High Street."

"Funny how the little things matter the most when it comes to rating a hotel. I liked everything about this hotel except 1 thing! Bad pillows mean a bad night of sleep and when you just got off the “red eye” from the US, the pillows need to be soft and comfortable, they weren’t. They were flat and hard! Think about the difference between a nice dinner roll and a plain white cracker!"