Estrella Village Hotels, Phoenix

"The staff was nice and friendly. The room was ok other than the door having a big gap under it and the bath room not being very clean. The shower had no hot water. But other than that the stay was pleasant "

"Beautiful "

"Great"

"Clean hotel, easy check in process and nice views. Great location and nice breakfast for a price. I would stay here again, it’s around less than 2 miles from Sky Harbor airport with a free shuttle."

"Very easy to check in and out. Nice pool, and room was clean and tidy. "

"Terrible "

"Parking was tight, but that may be normal for a big city. The room seemed clean. We were on second floor and had a balconly. There was a lot of trash on the roof that was just below the balcony railing. The tub looked in rough shape, the finish was rubbed off on the floor. The toilet barely flushed. I had to hold the down for a long time.Water in the sink had to run for several minutes before it got hot. The microwave did not work. We put a cup of room temp water in for 5 minutes and it was the same temp when we pulled it out. After we checked in, we were only in the room for a short time before we left. We returned late that night and that is when we noticed the issues. I reported it to the staff and she dismissed everything. The next morning we went down for breakfast (at 7am) there were a few mini muffins, waffle mix and a waffel iron, and 2 dry cereal choices. There was a juice machine the cranberry juice was gone, the oj was very watered down & I didn't even try for the apple juice. Coffee was good. The experience was not good and I want my money back."

"Excellent amenities! Nice comfy rooms"

"Staff was terrific, but room was not what I expected "