Estate Freemans Ground Hotels, St. John

"The staff was very friendly and helpful. However the room is overdue for improvements. The balcony door did not lock and the water pressure was low on the upper floors. The steps are definitely a work out if you lots of bags. "

"Second Stay, Even Better Than the First — Truly Exceptional Our return visit to The Westin St. Thomas Beach Resort & Spa somehow managed to exceed an already unforgettable first stay. From the moment we arrived, it felt less like checking into a hotel and more like coming back to a place where we were genuinely remembered and welcomed. This trip was especially meaningful as we were celebrating my wife Diane’s birthday week, and the Westin went above and beyond to make it special. Thoughtful surprises greeted us in the room—complimentary wine, cheese, cupcakes, and champagne—and one of the most touching moments was a bellhop softly singing Happy Birthday to Diane. It was sincere, unexpected, and perfectly captured the spirit of the resort. Our ocean-view room was beautiful, with stunning sunsets each evening and cruise ships gliding by in the distance. Falling asleep to the sound of the waves and starting each day with that view never gets old. The resort itself is pristine, peaceful, and perfectly situated along Morningstar Beach. Dining on property was excellent. Luna Mar and Sugarfin were standouts, and the nighttime atmosphere along the beach—with the waves, the lights, and the breeze—was simply magical. Every staff member we encountered, from guest services to dining and housekeeping, was warm, attentive, and genuinely kind. What truly sets The Westin St. Thomas apart is its people. The conversations, the smiles, and the care shown throughout our stay made this trip."

"New Hotel… very nice and perfect location "

"Room, food, staff, cleanness, Everything exceptional. We will return and recommend to others. Special shout out to Sonny, Michell and of course Carolena in house keeping (I hope I spelled her name right) Thanks, Jeff & Joyce "

"Room was great but staff was even better. Eric, Chin and Neil were great guys. They were very friendly and helpful. Best part of our stay."

"Staff made you feel like family ans seemed to really care."

"Clean room and great location! Most of the staff were very nice but a bit understaffed. Only thing we had trouble with was our shower. It was either really hot or cold. Food was excellent and loved the beach! "

"This small hotel was a gem!!! From the moment we arrived, we felt the welcoming and relaxed environment. Candy (and sweet Buddy the cat) got us all checked in. Our room was spotless, had a very islandy vibe and the BEST view. The morning coffee was a nice bonus as we started each day. There are several great restaurants within walking distance. We really enjoyed the local deli/coffee shop for breakfast and The Frenchtown Bistro and Oceana for dinner. We would definitely stay here again on a future trip. "

"All pretty good. No issues."