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Reviews of Foley Hotel

3.5 out of 5
Foley Hotel
106 Hare Ln, Claygate, Esher, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 128 out of 162 reviews" "
Rating 8 - Good. 27 out of 162 reviews" "
Rating 6 - Okay. 5 out of 162 reviews" "
Rating 4 - Poor. 1 out of 162 reviews" "
Rating 2 - Terrible. 1 out of 162 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable
Stayed 3 nights in May 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean and friendly hotel. We loved our stay.
Stayed 2 nights in May 2024

8/10 Good

Rob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property near Sandown Racecourse
Stayed 2 nights in Jan 2024

10/10 Excellent

Anna

Stayed 2 nights in Jan 2024

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem
This is an absolutely delightful hotel. It is clean, comfortable, and has really nice amenities. The attached restaurant/pub has a really lovely ambiance and the food is quite tasty. We will definitely stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in nice small town
Great hotel, nice room and pub / bar that is good too.
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regular Visitor to The Foley
I have used The Foley regularly whilst our house has major building works undertaken. It has always been a very comfortable stay and no problem for me when travelling solo. Staff are helpful and the rooms are always comfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated for train and transport. Very comfortable with little extras that make a difference. Would definitely stay here again and recommend to friends.
Stayed 3 nights in Oct 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Fraser

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very friendly welcome, the pub this is attached to is very nice and the food was excellent, the room was large and comfortable, the shower was lovely, this would have been a 5 if the bed was a bit softer, found it a bit too hard, but that is been a bit picky
Stayed 1 night in Sep 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff, spacious clean room, comfy beds, food in the bar was very nice
Stayed 3 nights in Sep 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regular Visitor
Very comfortable hotel close to the village centre and within easy reach of local attractions. Breakfasts very good.
Stayed 1 night in Aug 2023

10/10 Excellent

ALFONZINA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Foley Hotel
Really pleased with our stay. Very comfortable room and great breakfast.
Stayed 1 night in Aug 2023

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
We stayed at the Foley after visiting RHS Wisley. I chose it because of its closeness and also thanks to the exceptional ratings on Hotels.com. I'd requested a quiet room and a table for 2 in the restaurant when making the booking and followed up with a phone call as I wasn't sure it had been received (it hadn't). Room was lovely and quiet with its own little outdoor seating area away from the main property. Only issue was it was a bit hot at night as we didn't feel safe leaving GF patio doors open. Aircon only seemed to go as low as 19C. Bathroom had windows, but the roller blind didn't work to provide complete privacy. Restaurant and bar were good, but we had an issue with the wine. First, they brought us the wrong one and then found the (more expensive) one we'd ordered, but it wasn't chilled. They put it in the freezer for a bit and brought it back on ice, but it never really got to the right temp. We didn't want to make a fuss, but it spoilt one of our fave wines. Breakfast was delicious - especially the Crab Royale - very different and a great invention.
Stayed 1 night in Aug 2023

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business
Lovely place , helpful and friendly staff , good parking and lovely rooms .
Stayed 2 nights in Aug 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Am absolute gem with amazing staff, fantastic huge rooms with loads of facilities and touches you would get in a top 5 star hotel .. the breakfast and choices were fabulous
Stayed 1 night in Aug 2023

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good size room with very comfortable bed.
Stayed 1 night in Jul 2023

10/10 Excellent

David, EAST KEW

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly welcome, comfortable room, excellent breakfast included, highly recommended.
Stayed 1 night in Jun 2023

10/10 Excellent

Ruth

Stayed 1 night in Jun 2023

10/10 Excellent

Johanna

Stayed 1 night in Jun 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms, helpful staff and really clean. Breakfast was delicious.
Stayed 2 nights in Jun 2023

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work
Lovely hotel and staff , really enjoyed it.
Stayed 4 nights in Apr 2023

10/10 Excellent

Angela

Stayed 1 night in Apr 2023

10/10 Excellent

Taron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place
A great little place. Rooms are very comfy and well equipped. The only downside is reception is not always manned. Already booked to stay in again in a few weeks.
Stayed 3 nights in Apr 2023

6/10 Okay

Steven

Stayed 3 nights in Apr 2023

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Sara

Stayed 1 night in Mar 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
I've stayed here a number of times and twice have had to vacate my room at early hours of the morning due to a fire alarm going off. On this stay I stood in the car park for over 15 minutes in the freezing cold before anyone came to investigate, then once we were all back in our rooms it went off again. For this to happen twice on different stays I'm either unlucky or the hotel has an issue it needs to resolve.
Stayed 1 night in Mar 2023

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would use again
Nice reception, friendly staff, lovely room and facilities in it. Excellent meal in restaurant even thought the 2 dishes I chose were not available.
Stayed 1 night in Jan 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Very comfortable stay, will return!
Pleasantly surprised by the size of my room which was very generous and tastefully decorated. Bed was enormous and very comfortable with good quality bedding. Mini bar had a good selection and being provided with fresh milk for tea and coffee was a great touch. Only minor points that would have taken the room from good to great are 1. the need for some maintenance in the bathroom (bath needs new sealant & paint needs touching up where it has flaked off) 2. Detail on cleaning; inside of draws were heavy with dust which ended up all over my clothes and cobwebs in most corners. Would also be helpful for reception to stock small items such as toothpaste/ toothbrushes etc for guests like me who forgot to pack them. Would recommend to friends and would stay again!
Stayed 2 nights in Jan 2023

8/10 Good

Davd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable. Large room & good breakfast
I used the hotel for days racing at Sandown Park. Only 1.6 miles to course & on bus route. Stayed two nights in a superb room with two twins fastened together. Plenty of space & fridge/minibar in room. Coffee machine with fresh milk in fridge. Comfort wise & quality of room could not be faulted. Hotel is let down by the food in the restaurant. Breakfast was great with everything cooked fresh & very tasty, but the evening meal was disappointing on both evenings. Sorry, but I put it down to lazy chef. Pub lounge & restaurant have massive potential & I was amazed that the restaurant was only around 1/6th full on both Friday & Saturday nights in such an affluent area near major tourist attractions (Sandown races, Hampton Court, Chessington etc). Friday I had the "special" Hake & Prawn pie with mashed potato lid. Had it been cooked in the oven it would have been excellent but it was microwaved & the mash was anaemic when it should be golden had it been oven cooked. It was temp of lava around the edge & just warm in the middle so I had to stir it together. Saturday I had fish & chips. Five bones & a centimetre piece of pink plastic. All of which should have been noticed if the chef cared. I am afraid I am not a fan of frozen chips so although I ate the meal it was disappointing. I was asked how I enjoyed the meal in Friday & gave feedback & was offered a discount which I refused as I had finished but Sat, not asked if meal was ok. Just asked if finished & plate taken
Stayed 2 nights in Jan 2023

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to make a phone call to speak to someone for room or restaurant bookings - phone always went to voice mail.

10/10 Excellent

CHRISTOPHER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with great restaurant!!
Really good hotel. Room was spacious and really well furnished with big comfortable bed. Food in restaurant was excellent. Staff helped me as I’d forgotten my phone charger - they were all extremely polite and helpful.
Stayed 1 night in Dec 2022

6/10 Okay

Melanie

Business traveller
Liked: Cleanliness
Not a good as normal!
Kept awake and woken every night by the night cleaner! Breakfast slow! Hair found in evening meal - response from waiting staff poor! Old contact lens found in shower tray. Toiletries not replenished when empty.
Stayed 2 nights in Nov 2022

2/10 Terrible

Richard

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The room is the noisiest room i have ever stayed in
Stayed 1 night in Sep 2022

10/10 Excellent

CATHERINE, Grand Cayman

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful customer service. Theywant you to enjoy your stay.
Stayed 1 night in Sep 2022

8/10 Good

DEAN

Stayed 1 night in Sep 2022

10/10 Excellent

Mary

Stayed 1 night in Sep 2022

10/10 Excellent

Claire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business work - Woman . travelling alone
I stayed 2 nights of work. On arrival Vinnie was both friendly and extremely helpful. He helped with my bag and showed me into the room. Alway saying hello and asking how I was. Peter behind the bar was friendly and efficient with drinks service. Lovely garden in the sun and really clean. Beds fab and AC worked fab Lovely place for a woman travelling alone.
Stayed 2 nights in Aug 2022

10/10 Excellent

diana

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Garry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Kevin

Stayed 2 nights in Jun 2022

6/10 Okay

Mark

Stayed 1 night in Jun 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay very pleasant,friendly staff
Stayed 1 night in May 2022