Épinettes Hotels, Reims

"Not a great experience overall. The room was small, clean and functional. It mostly did what was required. However: - On two separate occasions the lights in the room did not work - necessitating a trip to reception to get it resolved - The room key was only authorised for 2 days of our 3 day stay - necessitating ANOTHER trip to reception - The towels were clean - but threadbare. The seams were literally pulling away from the edges - The flooring in the breakfast area is positively dangerous - with uneven flooring, bumps, and hidden edges/steps. My friend tripped on a hidden step - and warned me to be careful. 5 minutes later I tripped on the same step, but much worse - falling and banging my head on a shelf edge. I have a large, 5cm bruise on my forehead as a result. Location is great - not far from the station, right in the middle of restaurants and bars. But it wasn’t a great stay, and am not enjoying nursing a sore head 3 days later. "

"This hotel is in the perfect location for staying in Reims. The rooms were nice and quiet at night despite being in a busy area. Hotel staff were very helpful and kind. I would highly recommend the hotel for staying in the area. "

"Really great spa and the staff were great. "

"Paid in advance for the room but when we arrived staff announced there was a e100 deposit for the room. They refused to give a room key until this was paid, they then refused to release the monies until the room had been cleaned. If the hotel needs to do this to their guests I shudder to think what type of guest they are getting there. I would not recommend this hotel. "

"We had a 3 night Easter break to visit the champagne houses. Although the hotel has limited parking, we were lucky during Easter that the street parking was free. There is a public car park that charges €4 for 24hrs. The hotel was refurbished end of last year and the modern vibrant decor gives it a new feel although the outside looks dated. It has a gym and a indoor reasonable size pool. There are plenty of seating and a nice pool table. Rooms and walk in shower room were a decent size. We didn't have breakfast. The hotel is a 10 min stroll to the centre and nicely positioned opposite, I am guessing, Reims football stadium. I would return but if you want something central then prepare yourselves for a bit of noise."

"Excellent position in the village, amazing staff extremely helpful and welcoming to the hotel, and provided great advice on availability of restaurants in the village and Epernay. Very secure garage for parking and a good breakfast choice. Pool. Looks great although we didn't use it. Highly recommended.. "

"Excellent location, nice view at the restaurant and terrace. The breakfast was very good."

"In the process of being refurbished so was very clean and new. Only negative was that the WiFi was a bit patchy."

"Secure parking. Receptionist English speaking. Liked the eco friendly ethos of the hotel. Good breakfast"