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Reviews of Hampton Inn & Suites El Cajon San Diego

2.5 out of 5
Hampton Inn & Suites El Cajon San Diego
1025 N. Magnolia Avenue, El Cajon, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 318 out of 523 reviews" "
Rating 8 - Good. 104 out of 523 reviews" "
Rating 6 - Okay. 37 out of 523 reviews" "
Rating 4 - Poor. 25 out of 523 reviews" "
Rating 2 - Terrible. 39 out of 523 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A personnel were wonderful we are treated well the breakfasts were good only thing there was a problem was the In-N-Out burgers lines make it difficult to get to the back parking
Stayed 6 nights in May 2024
Response from Anah on 24 May 2024
Thank you so much for leaving us your review, we are happy to hear that you enjoyed your stay with us!

10/10 Excellent

Jurbien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024
Response from Anah on 24 May 2024
thank you for leaving us your review!

10/10 Excellent

Shelley

Liked: Amenities
Clean and quiet
Stayed 1 night in May 2024
Response from Anah on 20 May 2024
Thank you for your review!

10/10 Excellent

Robert

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was a big plus,size of rooms great
Stayed 2 nights in May 2024
Response from Anah on 19 May 2024
thank you so much for your review! we are so happy you enjoyed your stay with us!

10/10 Excellent

Arnold

Stayed 1 night in May 2024

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good stay and enjoyed the room
Stayed 2 nights in Apr 2024
Response from Anah on 5 May 2024
Thank you for leaving us a review!We are so happy to see you enjoyed your stay with us!

6/10 Okay

Thomas

Stayed 2 nights in Apr 2024
Response from Anah on 19 May 2024
thank you for leaving your review! we would love to hear more about your stay if you would like to reach out to us directly

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Anah on 23 Apr 2024
thank you for your response! we are so happy to hear you enjoyed your stay with us!

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Anah on 5 Apr 2024
thank you for your response

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large clean room and was surprised to find it had a couch to sit on
Stayed 1 night in Mar 2024
Response from Anah on 30 Mar 2024
thank you so much for leaving us your review, we are happy to hear that you enjoyed your stay with us!

8/10 Good

Rani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Anah on 29 Mar 2024
Thank you for your response

8/10 Good

Danae

Liked: Cleanliness, staff & service, property conditions & facilities
Alot of homeless outside walking around building
Stayed 1 night in Mar 2024
Response from Anah on 25 Mar 2024
Thank you for your review

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closer to restuarant and mall
Stayed 1 night in Mar 2024
Response from Anah on 18 Mar 2024
Thank you for leaving your review!

10/10 Excellent

ferdie

Travelled with family, Business traveller
Liked: Property conditions & facilities
One thing that they need to fix is the sliding doors in the shower! It keeps sliding open! You had to put something to prevent it from opening and spilling water outside. Other than that, I love the place!
Stayed 1 night in Mar 2024
Response from Anah on 18 Mar 2024
Thank you for your review, we have noted your comments and address them with our maintenance department.

10/10 Excellent

Eli, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sebastian G., General Manager on 12 Mar 2024
Thank you Eli for your 5/5 rating. We hope to see you again soon.

10/10 Excellent

Craig, Pingree Grove

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great remodeling job, it looks very nice. Breakfast spread was impressive and it started at 6 which helped us out to make our tee time. Only issue was some of the outlets in our room were very loose so they wouldn't work
Stayed 1 night in Feb 2024
Response from Anah on 7 Mar 2024
Thank you for your review! I will be sure to pass on your comments to each department.

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Anah on 7 Mar 2024
Thank you for your review!

10/10 Excellent

Mercedes

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast lady was not very cheerful when we encountered her.
Stayed 1 night in Feb 2024
Response from Anah on 7 Mar 2024
Thank you for your review, I have noted your comment and will address the breakfast attendant.

10/10 Excellent

Ramil

Liked: Cleanliness, staff & service, property conditions & facilities
Cool place
Stayed 1 night in Feb 2024
Response from Anah on 7 Mar 2024
Thank you for your review!

10/10 Excellent

Juannet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Anah on 7 Mar 2024
Thank you for your review!

10/10 Excellent

Kendhal

Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is really nice inside. Staff were kind. The in and out burger line makes it hard to get in and out during busy times though. My cat got into the headboard. If this ever happens to you, you need to take the mattress off and there’s an entry point under there along the head board. I wish staff knew this. I called down to them to ask for help. They said this has happened before but they didn’t know the solution to getting her out. Luckily we figured it out. So hopefully this helps someone in the future. Lovely place, would stay there again.
Stayed 1 night in Jan 2024
Response from Anah on 7 Mar 2024
Thank you for your review! I'm sorry to hear about your cat's adventures in the headboard! I will be sure to address this issue with all departments, so it does not happen again.

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Anah on 12 Feb 2024
Thank you for your review!

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was wonderful.
Stayed 1 night in Feb 2024
Response from Anah on 12 Feb 2024
Thank you for your kind review!

10/10 Excellent

Deano

Stayed 1 night in Feb 2024
Response from Anah on 21 Mar 2024
Thank you for your review!

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a suite for the week and really enjoyed my stay. Definitely plan to come back! Property was clean and well taken of and room and bed were very comfortable.
Stayed 4 nights in Jan 2024
Response from Sebastian G., General Manager on 5 Feb 2024
Thank you Joy for sharing your feedback. I am happy to see that you enjoyed your stay with us. See you soon!

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Sebastian G., General Manager on 5 Feb 2024
Thank you, John, for your review. Was there anything we could have done better to make your stay more enjoyable?

10/10 Excellent

Venkatarao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Wonderful stay at this place. Front desk reps were very courteous and helpful. We called the property for an early check in, and they were able to honor our request. Room was as clean as possible, comfortable beds and pillows. The walk in shower was excellent. Room was spacious. So many restaurants in the same compound and it’s so convenient. Just a minute walk to those restaurants, grocery store. Breakfast was great as always.
Stayed 1 night in Jan 2024
Response from Sebastian G., General Manager on 5 Feb 2024
Thank you for such nice review. I am happy to learn that you had a great time. See you soon!

10/10 Excellent

Deborah

Stayed 1 night in Jan 2024
Response from Sebastian G., General Manager on 5 Feb 2024
Thank you Deborah for your 10/10 review. We hope to see you back here real soon.

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
This was a really nice and clean Hotel and the staff was amazing. However the toilet in the bathroom was like a rocking chair. Seems like it could be a safety hazard!
Stayed 1 night in Jan 2024
Response from Anah on 25 Jan 2024
Thank you for your review!We are so happy to see you enjoyed your stay with us!We have noted your comments and will be sure to check this room's toilet! thank you for letting us know.

10/10 Excellent

Anna

Stayed 2 nights in Jan 2024
Response from Sebastian G., General Manager on 5 Feb 2024
Thank you, Anna, for your 5/5 review. We hope to see you soon.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jan 2024
Response from Anah on 25 Jan 2024
Thank you for your review!We are so happy to see you enjoyed your stay with us!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Accommodations
We had a great experience in our stay at this Hampton Inn. The staff was friendly, the place was clean and well maintained, and the breakfast was delicious. Though we didn't use them this trip, the exercise room and equipment was outstanding as well.
Stayed 1 night in Jan 2024
Response from Anah on 25 Jan 2024
Thank you for your review!We are so happy to see you enjoyed your stay with us!We hope to see you again in the future!

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Anah on 25 Jan 2024
Thank you for your review!

6/10 Okay

don

Travelled with family
Liked: Cleanliness, staff & service, amenities
I complaint. Room heater control out of service
Stayed 1 night in Jan 2024
Response from Anah on 25 Jan 2024
Thank you for your review!We are sorry to see you had issues with your room heater and will be sure to have this addressed.

10/10 Excellent

Linda, Rock Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and polite, very professional, and accommodating. I loved the property features, great rooms with microwave/fridge, pet friendly, 24 hour gym with Peloton bike, complimentary breakfast and parking. I chose this location to be near family and overall it was great. A drive thru restaurant nearby had looping lines through the parking lot but staff advised me and offered a solution. One minor thing, if you need wheelchair access, there is no ramp on the rear of the building so you have to go around the hotel but that’s a design issue and no fault of the hotel operations. I will stay here again when returning to visit family.
Stayed 2 nights in Jan 2024
Response from Anah on 25 Jan 2024
Thank you for your review!We are so happy to see you enjoyed your stay with us!We have noted your comments and are currently working on expanding our wheelchair access.

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Anah on 25 Jan 2024
Thank you for your review!

10/10 Excellent

Marquetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were hesitant to stay in El Cajon…but it was a really nice, clean, and safe hotel. Also the beds and pillows were very comfortable!
Stayed 1 night in Jan 2024
Response from Anah on 25 Jan 2024
Thank you for your review!We are so happy to see you enjoyed your stay with us!

10/10 Excellent

Liset

Stayed 3 nights in Jan 2024
Response from Sebastian G., General Manager on 5 Feb 2024
Thank you Liset for your rating as 5/5. See you soon.

10/10 Excellent

Sandra

Stayed 2 nights in Dec 2023
Response from Anah on 25 Jan 2024
Thank you for your review!

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Anah on 25 Jan 2024
Thank you for your review!We hope to see you again soon!

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Anah on 25 Jan 2024
Thank you for your review!We are so happy to see you enjoyed your stay with us!

10/10 Excellent

rachel

Stayed 1 night in Dec 2023
Response from Anah on 25 Jan 2024
Thank you for your review!We are so happy to see you enjoyed your stay with us!

10/10 Excellent

rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff! Very clean!
Stayed 1 night in Dec 2023
Response from Sebastian G., General Manager on 2 Jan 2024
Thank you, Rachel, for sharing your feedback. We hope to see you back here real soon.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Anah on 23 Dec 2023
thank you so much for your review!

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Anah on 23 Dec 2023
we are sorry you did not enjoy your stay

8/10 Good

Jeff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Dec 2023
Response from Anah on 23 Dec 2023
Thank you for your review! We are so happy you enjoyed your time with us!

10/10 Excellent

jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and clean
Stayed 3 nights in Dec 2023
Response from Anah on 23 Dec 2023
Thank you so much for your review!

10/10 Excellent

guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping was very close.
Stayed 1 night in Dec 2023
Response from Anah on 25 Jan 2024
Thank you for your review!We are so happy to see you enjoyed your stay with us!

8/10 Good

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was comfy but compact. Tiny little garbage can in room and bathroom. Too small for no daily room cleaning. Vould hear people above us banging around through the night. Breakfast was pretty good but could have a few more healthy options. Front desk was very nice.
Stayed 3 nights in Dec 2023
Response from Anah on 23 Dec 2023
Thank you for your review!We have noted your comments and will go over them with each department.

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Anah on 23 Dec 2023
Thank you for your review!