This Eastbourne hotel stands out with its warm hospitality, inviting guests to relax at the coffee shop or explore nearby attractions with expert guidance.
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Photo gallery for Citrus Hotel Eastbourne by Compass Hospitality
Citrus Hotel Eastbourne by Compass Hospitality offers a welcoming retreat with helpful staff. Guests enjoy free in-room WiFi and restaurant dining. The hotel provides practical conveniences like dry cleaning services and assistance with local tours and tickets.
Located in Eastbourne, Citrus Hotel Eastbourne by Compass Hospitality is in the city centre and on the beach. Congress Theatre and Towner Art Gallery are cultural highlights, while Redoubt Fortress and Military Museum is a notable landmark. Looking to enjoy an event or a match? See what's going on at Devonshire Park Lawn Tennis Club or Eastbourne Bandstand. Spend some time exploring the area's activities, including golfing. Visit our Eastbourne travel guide
King Edwards Parade, Eastbourne, England, BN21 4EB
What's nearby
Eastbourne Beach
3 min walk - 0.3 km
Eastbourne Bandstand
6 min walk - 0.5 km
Devonshire Park Theatre
3 min walk - 0.3 km
Congress Theatre
3 min walk - 0.3 km
Devonshire Park Lawn Tennis Club
6 min walk - 0.6 km
Getting around
Eastbourne Station
13 min walk
Gatwick Airport (LGW)
78 min drive
Restaurants
To the Rise Bakery
10 min walk
Cornfield Garage
9 min walk
The Grand Hotel Cocktail Bar
3 min walk
Pomodoro e Mozzarella
7 min walk
Bistrot Pierre
2 min walk
About this property
Citrus Hotel Eastbourne by Compass Hospitality
Hotel near Congress Theatre
Located close to Eastbourne Heritage Centre and Towner Art Gallery, Citrus Hotel Eastbourne by Compass Hospitality provides a coffee shop/cafe, dry cleaning/laundry services and a business centre. Free in-room WiFi and a restaurant are available to all guests.
Other perks at this hotel include:
Continental breakfast (surcharge), self-parking (surcharge) and tour/ticket information
Meeting rooms, luggage storage and multilingual staff
A 24-hour front desk, a lift and a vending machine
Guest reviews say great things about the helpful staff
Room features
All 50 rooms have comforts such as free WiFi and room service.
Other amenities include:
Bathrooms with baths or showers and free toiletries
Free infant beds, electric kettles and daily housekeeping
Available in some public areas: Free WiFi and wired internet
Parking and transport
Offsite parking available (GBP 2 per day)
Street parking available
Parking on site (GBP 2 per day)
Limited on-site self parking
Food and drink
Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 9 for adults and GBP 5 for children
A coffee shop/cafe
A restaurant
Family friendly
In-room cot
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Business centre
Meeting rooms
Outdoors
On the beach
On the waterfront
Accessibility
Lift
More
1 building
5 floors
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Free cot
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Toothbrush and toothpaste
Towels provided
Entertainment
1-inch flat-screen TV
Food and drink
Coffee/tea maker
Electric kettle
Room service
More
Desk
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 10
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of GBP 10, per pet, per stay, plus a deposit of GBP 50 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types
Important information
Optional extras
Fee for continental breakfast: from approximately GBP 9 for adults and from GBP 5 for children
Self-parking fee: GBP 2 per day
Nearby parking fee: GBP 2 per day (328 ft away)
Pet deposit: GBP 50 per stay
Pet fee: GBP 10 per pet, per stay
Service animals are exempt from fees
Early check-in fee: GBP 10 (subject to availability)
Late check-out fee: GBP 10 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Property is also known as
Big Sleep Eastbourne
Big Sleep Hotel Eastbourne
Eastbourne Big Sleep
Hotel Big Sleep Eastbourne
Big Sleep Hotel Eastbourne Compass Hospitality
Big Sleep Eastbourne Compass Hospitality
Citrus Hotel Eastbourne by Compass Hospitality
Frequently asked questions
Is Citrus Hotel Eastbourne by Compass Hospitality pet-friendly?
Yes, pets are allowed at this property. There's a deposit of GBP 50 per stay and a fee of GBP 10 per pet, per stay. Service animals are exempt from fees.
How much does it cost to stay at Citrus Hotel Eastbourne by Compass Hospitality?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Citrus Hotel Eastbourne by Compass Hospitality on 15 Mar 2026 start from NZ$125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Citrus Hotel Eastbourne by Compass Hospitality?
Self-parking is available for GBP 2 per day.
What time is check-in at Citrus Hotel Eastbourne by Compass Hospitality?
Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of GBP 10 (subject to availability).
What time is check-out at Citrus Hotel Eastbourne by Compass Hospitality?
Checkout is at 11:00 AM. Late checkout is available for GBP 10 (subject to availability).
Where is Citrus Hotel Eastbourne by Compass Hospitality located?
Located in Eastbourne, this beachfront hotel is in the city centre, just steps away from Congress Theatre, Eastbourne Heritage Centre and Towner Art Gallery. Devonshire Park Theatre and Devonshire Park Lawn Tennis Club are also within 5 minutes. Eastbourne Station is 13 minutes by foot.
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Reviews
Citrus Hotel Eastbourne by Compass Hospitality Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
8.8
Location
8.2
Staff & service
7.0
Property conditions & facilities
Rating 10 - Excellent. 171 out of 602 reviews
10 - Excellent
171
Rating 8 - Good. 227 out of 602 reviews
8 - Good
227
Rating 6 - Okay. 127 out of 602 reviews
6 - Okay
127
Rating 4 - Poor. 45 out of 602 reviews
4 - Poor
45
Rating 2 - Terrible. 32 out of 602 reviews
2 - Terrible
32
Reviews
6/10 Okay
Tracy
31 Jan 2026
Liked: Cleanliness
Disliked: Property conditions & facilities
Friendly staff, rooms are very tired and the shower was abysmal!
We were welcomed warmly to the hotel.Our room was huge and looked directly onto the beach. There was a choice of bath and shower or level access shower. All the staff we met were friendly and the reception area has been refurbished since our last stay with a new breakfast room and bar. The room was clean with good heavy curtains.
Great Sleep!
Hotel parking easy, right in front of the hotel, you can purchase a parking permit from the hotel or pay via your phone. 5-minute walk to loads of fantastic restaurants. 10-minute walk to the pier along the beach front. Hotel room was large and spacious, and the bed was comfortable, TV had a great selection of channels to watch from, had a great sleep! Staff were friendly and welcoming. Great value for money!
Great location, right near the sea. staff were so welcoming
Nikki
Stayed 1 night in Jun 2025
10/10 Excellent
Firmin
6 Nov 2025
Liked: Cleanliness, staff & service, amenities
Reception staff were on point and the room was mostly clean and spacious. Thebroom wasn't what I chose in my booking but it was spacious and well situated to afford some peace and quiet.
Some attention is needed to clean the shower from mould is recommended but didn't affect us
We really enjoyed our stay here, the hotel was warm and spacious and clean, good value for money with good facilities and friendly staff
Sue
Stayed 1 night in Jan 2025
6/10 Okay
Mr S
30 Nov 2025
Disliked: Property conditions & facilities
We had a huge sea view room But the whole hotel needs to be brought up to date The lift has no buttons you have to stick your fingers in the hole of the floor you need It’s such a shame because it’s an ideal location for The Congress theatre don’t expect a lavish breakfast as its cereal ,toast and get there early as there was nothing left at 8.30/9 not a croissant left No hot food and no member of Staff to ask to refill cold meats or pastries I’m glad we had only booked one night would go back if it was modernised
Mr S
Stayed 1 night in Nov 2025
8/10 Good
Nadeem
15 Jun 2025
Disliked: Property conditions & facilities
Great location on the seafront, near the Lifeboat Museum.around 15 minute walk from the pier and the train station.
Ageing hotel facilities but the staff were very helpful.Special mention to Nancy who runs the breakfast service who was brilliant.
Huge room with a sea view, entrance area with wardrobe and a huge bathroom.
Plug and USB sockets by the bed which was handy. Large comfy bed. Nice breakfast included in our rate.
Only downsides were that one of the cupboards in the room had a handle missing and had been screwed shut rather than replacing the handle, and there was a half-drunk bottle of wine in one of the cupboards that did open!
Comfortable functional room, friendly, helpful staff, parking can be a bit difficult, especially as there was an event on the Western Lawns all weekend, but with perseverance parking can be found and is very cheap, £2.35 for 24 hours when purchased at the hotel. Overall, a relaxing stay.
Hilary
Stayed 3 nights in May 2025
10/10 Excellent
Jacqueline
19 Apr 2025
Liked: Cleanliness, staff & service, room comfort
Ideal for a short stay
The family room was extremely large and ideal for our 2 night trip. Best Western's budget option but clean, very comfortable beds. Very friendly and helpful staff.
A pool table provided entertainment.