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"This is a very outdated and ugly hotel. The only thing good about it is the location. Rooms messy, lighting terrible throughout, AC noisy, dining room ugly and dirty."

"Ok. Kinda old. But nice at reception."

"The bathroom was virtually unfunctional. toilet didn't flush, the bathroom sinks didn't drain, the shower didn't drain, the shower controls didn't work, etc. I wouldn't recommend this hotel if it were the last place to stay in Merida."

"Internet was great!! Breakfast was exceptional .The breakfast staff was excellant ,helpful, kind and very happy to help in any way they can. "

"Excellent location Very clean Staff amazing"

"Good breakfast, fresh fruit"

"N/A"

"La ubicación es buena. El personal es amable. Se sirve desayunos (no comida y no cena). La habitación presentó fallas, las reporté y no lo resolvieron. Fuga de agua en el tanque del sanitario, lo que significó un desperdicio de agua de manera contínua por varios días. En la regadera se ven espacios oxidados y mal selladas las tuberías. Con gusto regreso a Mérida y no a ese hotel. "

"The vertical guide bar of a Life Fitness selectorized strength machine was completely blocked in the range of motion or the access path. It's a classic case of "gym assembly" without actually testing if it can move through the intended arc. Additionally, while the hotel staff helped to arrange for a taxi to the ADO bus station, the driver quoted 100 pesos "