Family Hotels & Resorts in Durham from NZ$92

"The room we were staying, the decor was tired - not worthy of a 4 star hotel unfortunately. Upon arrival, wardrobe door was hanging off hinges, the wifi receiver box was hanging of the wall - room was also very dark. Pointed out wardrobe door to concierge and they had it fixed the next day, but should have been done before guest arrival - tables in hallway tired and peeling off. The staff was friendly though, especially in the breakfast room. Breakfast had a good choice."

"Beautiful hotel with an amazing old world feel. Our room was decorated/furnished in keeping with the castle and was very clean and comfotable. Wandering through the castle and court yard is highly recommended to soak up the whole atmosphere. An added bonus for me was to meet Lady Poppet - Lumley Castle's resident cat ❤️ She and the staff were all very welcoming and helpful. "

"Room was quite large. Had everything we needed including hairdryer an iron and ironing board. Buffet breakfast was tasty and plenty of choice. "

"Room was clean, bed was very comfortable. Good location, not too far from city centre or train station. "

"Clean room welcoming hotel"

"We all enjoyed the breakfast. We had meals in the evening two nights of our stay and would like to commend the waiter Mike who went above and beyond on his duties, very attentive, polite and courteous. "

"Had a brilliant time staff really helpful."

"Spacious room, lovely staff. Breakfast was excellent and the location was very central!"

"So this was a game of two halves. The Hotel itself is nice and the reception staff are lovely but thats where it ends. The food is terrible. Overpriced and very poor. My wife had the scampi which tasted like potato croquettes. I had fish and chips and I am not joking when I say the fish was rhe size of a fish finger and the chips were cold and greasy. The bar staff just spent all their time giggling in the corner of the bar and could not have been less attentive if they tried. Everything at the Breakfast was undercooked. Avoid. Terrible. "