Bar (on property)

Reviews of The Victoria Hotel Dunedin

4 out of 5
The Victoria Hotel Dunedin
137 St Andrew Street Centre City, Dunedin

Reviews

8.8

Excellent

Rating 10 - Excellent. 487 out of 1006 reviews" "
Rating 8 - Good. 391 out of 1006 reviews" "
Rating 6 - Okay. 88 out of 1006 reviews" "
Rating 4 - Poor. 29 out of 1006 reviews" "
Rating 2 - Terrible. 11 out of 1006 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tess

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic service clean comfortable and quiet
Stayed 1 night in Mar 2024

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, so easy and great location
Stayed 1 night in Mar 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,well run.
Stayed 2 nights in Mar 2024

10/10 Excellent

Faaolataga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Mar 2024

6/10 Okay

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean for an old hotel. $15 for a night to park is a bit steep after paying for the room. Close to the hospital kids though it was great watching the helicopter land on top of the hospital. Close to train station is a bonus.
Stayed 1 night in Mar 2024

10/10 Excellent

Mohamad, Kanata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place and clean. Very friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, well presented, good staff, great facilities. Only drawbacks were the noise (pile driving at 07:30 literally vibrating the bed), poor parking ($15 a day to park in a small car park, where non - hotel users use for shopping, etc).
Stayed 2 nights in Feb 2024

6/10 Okay

Julie

Travelled with partner
Hotel was easy to get to and had parking. This cost an additional $15 a night. Room was tired looking and smelt smokey. Bathroom had a grim looking shower curtain and very old low shower head coming out of the wall too low. Expensive for what you got!
Stayed 1 night in Feb 2024

8/10 Good

Tania

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Room was not too bad. Had to walk the stairs of the last floor to get to apartment. Didnt know this prior to arriving.
Stayed 3 nights in Feb 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay but not so quiet with building work going on. Very handy to the city and shops. Recommend.
Stayed 3 nights in Feb 2024

4/10 Poor

Grant

Stayed 1 night in Feb 2024

8/10 Good

Klaus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel with very friendly staff. At the moment there is a big building site opposite the hotel. Especially that beep, beep when the maschines are in reverse is annoying.
Stayed 2 nights in Feb 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024

8/10 Good

Jesse

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and lovely hotel only thing was there was alot of outside noise. Got woken up twice due to sirens in the middle of the night. So would recommend bringing earplugs if you are a light sleeper.
Stayed 1 night in Feb 2024

10/10 Excellent

Peter

Stayed 1 night in Feb 2024

10/10 Excellent

Frieda

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Our room was soooo hot, we only had a large portable fan which was really noisy. We did not sleep well at all.
Stayed 1 night in Jan 2024

10/10 Excellent

Amanda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to city, quieter than i thought. Room was great. Wifi not so great in room. Apart from that a good relaxing stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for the city’s sights and buses around town. The staff were really friendly and helpful. The rooms were in very good condition and cleanliness.
Stayed 2 nights in Jan 2024

8/10 Good

Anna

Stayed 1 night in Jan 2024

2/10 Terrible

Olive

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed in this hotel a lot of times, this is the worst stay I've ever had, hence gave Victoria Hotel Dunedin this review for 3 reasons: 1. Arrived almost midnight due to delayed flight, reception did one of the access card correctly. Had my daughter drop by because it's her graduation the next day. She's asking help to fix her dress. The receptionist was so suspicious that they would be sleeping over (don't know how that's going to work), and even rang the room phone after 5 mins! 2. We paid for hotel parking, and one night we came to the hotel around 10pm, and the paid parking area was full. We were asked to just park in front of the reception. Seems that they're not counting who's paid for the parking or just assumed everyone paid for the parking. 3. I've already paid when checking in, but upon checking out, the receptionist that day requested for additional payment. Luckily I've got an email trail of the final amount, I actually paid $60 more than what I should.
Stayed 4 nights in Dec 2023

8/10 Good

Joe

Liked: Staff & service, property conditions & facilities
Need more parking
Stayed 1 night in Jan 2024

8/10 Good

men

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast on offer was very basic whether we're having continental of buffet breakfast compared to other hotels.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, comfortable and large room close to the Octagon and all the shopping.
Stayed 1 night in Dec 2023

10/10 Excellent

Averil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

jonathan

Stayed 1 night in Dec 2023

8/10 Good

Naresh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Alma Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay. Our second time.
Stayed 1 night in Dec 2023

10/10 Excellent

Paulette and Stu

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and quiet. Great location to shops and within walking distance. The staff were extremely helpful . RegardsStu and Paulette.
Stayed 1 night in Dec 2023

6/10 Okay

Corrin

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Recommend staying
Good size beds, unfortunately my bed had a roll to (but was comfortable since I was the only one in it so I could sleep in the middle) room was very tidy, when we checked out we had breakfast, pancakes were yummy, on leaving the 2 ladies at the front desk were trying to work out how to put something thru and one of the said f##k while taking to the other, just needs to tone it down a bit, otherwise another good stay, I would definitely stay again!
Stayed 1 night in Dec 2023

6/10 Okay

Terry

Travelled with partner
Close to city. Old and in need of upgrading. Lacks vibrancy, very staid.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Room was clean and comfortable, and the staff were very helpful.
Stayed 1 night in Nov 2023

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
the shower head wouldn't stay still when being used it was too loose and the carpet stunk.
Stayed 1 night in Nov 2023

8/10 Good

gail

Stayed 1 night in Nov 2023

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay 5*
Great friendly service and staff. Tidy clean rooms. Enjoyed my stay and will be back.
Stayed 1 night in Nov 2023

10/10 Excellent

Bill, Santa Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was brand new and wonderfully appointed.
Stayed 3 nights in Nov 2023

6/10 Okay

Doug

A little disappointed with the nighttime noise
We enjoyed the facilities, the beds were comfortable as was the 2 person sofa. The table chairs seemed low for the table and could have been better. We stayed two nights, the first night was annoying because there was a lot of noise downstairs and in the room next to us until very late. We were staying in most of our stay preparing for a medical procedure on the morning of our departure. We had a restricted diet which is why we chose a room with a kitchenette which was great. There is a lot of road works and construction work going on during the day which is noisy, this didn’t bother us, it needs to happen. The Hotel is very central and is an easy walking distance to most places, especially the hospital and museum Parking is very difficult in this part of the city so having a car park is great, it does cost extra though. This was our second stay and would stay again but would be very selective of the room to minimise noise. The room price was okay, it was up there which I was okay with but the nighttime noise was disappointing on the first night.
Stayed 2 nights in Nov 2023

2/10 Terrible

Steven

Disliked: Staff & service, property conditions & facilities
The property is beside a major road. I was woken up at 3:40 and it sounded like trucks were in my room. It is not quiet
Stayed 1 night in Nov 2023

6/10 Okay

Amy

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Ok stay
Room was ok but smelt very strongly of cigarette smoke, service was great and food good but dinning room a little chilly
Stayed 1 night in Nov 2023

4/10 Poor

Daryl and Svetlana, Havelock

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No hot water. Staff were less than helpful. No compensation. Below expectations.
Stayed 2 nights in Nov 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel just unfortunately the new hospital is being built over the road so a bit noisy during the day.
Stayed 1 night in Oct 2023

10/10 Excellent

Sarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fantastic. We could walk everywhere.
Stayed 1 night in Oct 2023

8/10 Good

Prasana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Sameer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from dining option and university.
Stayed 4 nights in Sep 2023

6/10 Okay

Allen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pity we had to pay for parking as nothing indicated on site
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was right downtown. Arrived late and left early so didn't explore. Beds were very comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023