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Response from Lilyana Brett | Duty Manager on 28 Mar 2024
Kia Ora Nicola, Thank you for leaving us a review. We are happy to see that you have a nice quiet stay with us. We hope to welcome you back to Distinction Dunedin sometime in the future.
8/10 Good
Marie
16 Mar 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nice staff, good location. Just a really disappointing suite. Bedroom was nice but awful living layout and really dark. Be sure to ask for the rooms with a view, as this looked out on the other wing of the hotel which is pretty bleak.
Marie
Stayed 1 night in Mar 2024
Response from Lilyana / Duty Manager on 21 Mar 2024
Kia Ora Marie, Thank you for taking the time to write us a review & rating your stay a 4 out of 5. We appreciate your feedback about the room lighting & room layout. We are delighted to hear that our staff enhanced your overall experience with us. We hope to welcome you back to Distinction Hotel Dunedin sometime in the future.
10/10 Excellent
Michael James
11 Mar 2024
Michael James
Stayed 3 nights in Mar 2024
Response from Paris Hubac | Duty Manager on 5 Apr 2024
Hello,Thanks for your fantastic review.We hope to see you again in the future.Regards,Paris
10/10 Excellent
Teresa
Travelled with group
2 Mar 2024
Liked: Property conditions & facilities
The beds were so comfortable. Rooms had every amenity including kitchen and washer/dryer. Very stylish decor. The car park was so convenient and affordable. Staff (Michael) was very accommodating and pleasant to interact with on arrival.
Teresa
Stayed 1 night in Mar 2024
Response from Paris Hubac | Duty Manager on 12 Mar 2024
Hello,Thank you for your amazing review.We are glad to hear that you enjoyed the amenities and our wonderful staff - I have passed this comment onto Michael as well :)Best regards,Paris
Very accommodating services. Even a washer and drier in room for laundry catch up on our long travel. Awesome place
Burke
Stayed 1 night in Feb 2024
Response from Lilyana / Duty Manager on 21 Mar 2024
Kia Ora Burke, Thank you for your positive review. We are thrilled to know that you have rated your stay with us highly. Our in room laundry facilities are definitely popular & we are glad that you got a chance to use these, especially considering you have been on a long holiday. We hope to welcome you back to Distinction Dunedin sometime in the future.
Response from Lilyana / Duty Manager on 21 Mar 2024
Kia Ora Georgina, Thank you for taking the time to write us a positive review. We are delighted to hear that you had a great stay & rated us a 5 out of 5. We hope to welcome you back to Distinction Dunedin Hotel sometime in the future.
Response from Lilyana / Duty Manager on 21 Mar 2024
Kia Ora Gary, Thank you for taking the time to write us a review as well as rating your stay a 5 out of 5. We are delighted to hear that you have said that this is a perfect place to stay!We hope to welcome you back to Distinction Hotel Dunedin sometime in the future.
Response from Lilyana / Duty Manager on 21 Mar 2024
Kia Ora Peter, Thank you for taking the time to write us a positive review & rating your stay a 5 out of 5. We appreciate you recognizing us as an excellent Hotel. Being located in the Centre of Dunedin is definitely a positive which we are love.
Beds are fantastic. Nice peaceful hotel. The morning host guy, was super helpful, but probably needs to be a bit more peaceful in his approach. Quieter and calm, and not lingering around too much his service would be great.
We would be back to stay here again.
Lorna
Stayed 2 nights in Feb 2024
Response from Lilyana / Duty Manager on 21 Mar 2024
Kia Ora Lorna, Thank you for rating your stay with us 5 out of 5 & taking the time to write us a review. We appreciate your feedback & love to hear that you thought our beds were fantastic and overall a nice peace Hotel. We are grateful that you would come back & stay with us again. We do hope to welcome you back to Distinction Dunedin Hotel sometime in the future.
Modern, easy to get to, excellent room. Pretty standard breakfast buffet. Staff was very helpful.
Joseph
Stayed 1 night in Feb 2024
Response from Lilyana / Duty Manager on 21 Mar 2024
Kia Ora Joseph, Thank you for writing us a positive review. We are delighted to see that you loved your room & our staff were very helpful. Our buffet breakfast does have the standard delicious breakfast options that everyone enjoys. However, we do offer an A La Carte option for anyone looking for something different.We hope to welcome you back sometime in the future.
10/10 Excellent
Kelsey
10 Feb 2024
Kelsey
Stayed 1 night in Feb 2024
Response from Lilyana / Duty Manager on 21 Mar 2024
Kia Ora Kelsey, Thank you for rating your stay with us so highly. We hope to welcome you back to Distinction Dunedin sometime in the future.
Response from Lilyana Brett | Duty Manager on 19 Feb 2024
Kia Ora Andrew, Thank your taking the time to write us a review. We appreciate your very positive feedback & are happy to hear that you enjoyed everything about your stay. We hope to welcome you back sometime in the future.
Response from Paris Hubac | Duty Manager on 5 Apr 2024
Hi Deborah,It is unfortunate to see a 2 out of 10 rating without any feedback regarding your stay.Should you wish to get in contact with us to discuss your stay, please let us know. We aim to ensure a enjoyable experience for all of our guests, so we hope that you can further expand on your experience with us.ThanksParis
Response from Lilyana / Duty Manager on 21 Mar 2024
Kia Ora Ngarino, Thank you for writing us a review. We are delighted to see that you have rated your stay with us a 5 out of 5. We have a fantastic Housekeeping Team that ensures all rooms are spotless before any guests enter the room, as well as a daily Porter who thoroughly cleans the communal areas. We are happy that you also loved our tea & coffee selection.We hope to welcome you back to Distinction Dunedin sometime in the future.
Fantastic hotel in great location. Rooms were clean, spacious and well appointed. Staff were friendly and helpful
Aaron
Stayed 2 nights in Jan 2024
Response from Lilyana Brett | Duty Manager on 19 Feb 2024
Kia Ora Aaron,Thank you for your review. We appreciate your positive feedback & are very happy to hear that you enjoyed your stay with us. We hope to welcome you back in the future. Kind regards, Lilyana / The Distinction Dunedin Team
10/10 Excellent
Rubashnee
Travelled with family, Business traveller, Travelled with group
Second stay at Distinction Dunedin and 5th for their properties around the country. Always the same, consistent and exceptional service and room quality at each of their hotels. Loved it and will continue to come back.
Jan
Stayed 1 night in Jan 2024
Response from Paris Hubac | Duty Manager on 30 Jan 2024
Kia ora Jan,We are pleased to see that you have enjoyed staying with us and we hope to see you again the next time that you are in Dunedin.Regards,
Response from Lilyana Brett | Duty Manager on 19 Feb 2024
Kia Ora George, Thank you for your review. We are glad to hear that you liked our Hotel facilities. Having our washers & dryers in each of the rooms is definitely a popular feature to the Hotel. We hope to welcome you back in the future.
Kia ora Heather,Thank you for your review on Distinction Dunedin Hotel.We hope that you enjoyed our property and we wish to see you again in the future.Regards,Paris
10/10 Excellent
Sally, Chippenham
5 Jan 2024
Sally
Stayed 2 nights in Jan 2024
Response from Lilyana / Duty Manager on 21 Mar 2024
Kia Ora Sally, Thank you for rating your stay with us so highly. We hope to welcome you back to Distinction Dunedin sometime in the future.
Loved the 2-bedroom option for our family that allowed out kids to each have their own individual bed in a separate bedroom! The in-room laundry machines are amazing and almost unheard of. This location was an amazing value on our trip across Nee Zealand.
Steven
Stayed 1 night in Jan 2024
Response from Guest Services Manager on 20 Jan 2024
Kia ora Steven,Thank you for your fantastic review! We are glad to hear that you enjoyed our luxurious 2 bedrooms studios.We hope to see you next time you are in Dunedin.Regards,Paris
10/10 Excellent
Stephen
1 Jan 2024
Stephen
Stayed 1 night in Dec 2023
Response from Paris | Duty Manager on 4 Jan 2024
Kia ora Stephen,Thanks for your great review and rating. We are glad to hear that you enjoyed our suites and our facility amenities.We hope to welcome you back sometime in the future.Kind Regards,Paris
10/10 Excellent
jacqueline
30 Dec 2023
jacqueline
Stayed 1 night in Dec 2023
Response from Distinction Dunedin Hotel on 1 Jan 2024
Hello,Thank you for your fantastic rating of 10 out of 10. We appreciate your review and we hope that you had a great stay.Have a great new year.Regards,
Response from Lilyana Brett | Duty Manager on 19 Feb 2024
Kia Ora Anoop, Thank you for your positive review. We are delighted to hear that you enjoyed your time with us. We hope to welcome you back sometime in the future.
8/10 Good
Graham
30 Dec 2023
Graham
Stayed 2 nights in Dec 2023
10/10 Excellent
Ioannis
28 Dec 2023
Ioannis
Stayed 1 night in Dec 2023
Response from Paris | Duty Manager on 29 Dec 2023
Hello,Thank you for your wonderful rating of our property.We appreciate your feedback and wish to welcome you back sometime in the future.Regards,
10/10 Excellent
Ioannis
28 Dec 2023
Ioannis
Stayed 1 night in Dec 2023
Response from Paris | Duty Manager on 29 Dec 2023
Hello,Thank you for your wonderful rating of our property.We appreciate your feedback and wish to welcome you back sometime in the future.Regards,
Hello,Thank you for your wonderful rating of our property.We appreciate your feedback and wish to welcome you back sometime in the future.Regards,
10/10 Excellent
Miranda
17 Dec 2023
Miranda
Stayed 1 night in Dec 2023
Response from Distinction Dunedin Hotel on 18 Dec 2023
Kia ora Miranda,Thanks for your lovely review and rating. It is great to hear that you enjoyed your stay with us.We hope to see you again in the future.Kind Regards,
Our family of four had the best stay at Distinction to start our New Zealand holiday! We were upgraded and our room was complete luxury, from the quality of the finishes to the comfortable beds to the free chocolates with our tea! I cannot recommend this place highly enough, we will be talking about it for ages and plan to go back. Hard for everything next to measure up 😀
Lisa
Stayed 2 nights in Dec 2023
Response from Nashe | Guest Services Manager on 15 Dec 2023
Greetings Lisa!I am very pleased that Distinction Dunedin Hotel had played a big role of making your holiday in New Zealand a perfect start, and we have set a high standard for your hotel experience! We always thrive to provide excellent and memorable experience for our guest, and we are glad that we have exceeded your expectations so thank you Lisa. We hope to welcome you again in the future.Warmest regards and we wish you a Merry Christmas,
10/10 Excellent
Joanne
3 Dec 2023
Joanne
Stayed 1 night in Dec 2023
Response from Guest Services Manager on 6 Dec 2023
Kia ora Joanne,We thank you for your 10 out of 10 review regarding your stay with Distinction Dunedin Hotel. We truly appreciate it.All the Best!
Quiet location, very comfortable bed, quality restaurant.
Gavin
Stayed 2 nights in Nov 2023
Response from Guest Services Manager on 1 Dec 2023
Kia ora Gavin, Thank you very much for your 5-star review and your positive comments regarding your recent stay with Distinction Dunedin Hotel. We truly appreciate it.Warmest regards,
Response from Guest Services Manager on 1 Dec 2023
Greetings Daniel,We are pleased to see your positive reviews regarding your recent stay with Distinction Dunedin Hotel. Thank you very much for your kind comments and we hope to see you again soon!Best regards,
Response from Guest Services Manager on 1 Dec 2023
Good Day Yvonne, we are glad to hear that you had a lovely stay with Distinction Dunedin Hotel. We would love to welcome you again sometime in the future.All the Best
6/10 Okay
Bruce
23 Nov 2023
Bruce
Stayed 1 night in Nov 2023
Response from Nashe | Guest Services Manager on 15 Dec 2023
Hello Bruce, thank you for your review. We hope to hear more insights so we know what areas we could improve to better serve you and our guests in the future. Nevertheless, we hope to welcome you again soon, and provide you with excellent service, until then take care and we wish you a Merry Christmas!
10/10 Excellent
May Yee
22 Nov 2023
May Yee
Stayed 2 nights in Nov 2023
Response from Guest Services Manager on 25 Nov 2023
Good day May Hee,Thank you very much for your 10-star review with Distinction Dunedin Hotel. We really appreciate it.Kind regards,Nashe