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Reviews of Chapel Apartments

Chapel Apartments
81 Moray Place, Dunedin, Otago

Reviews

8.8

Excellent

Rating 10 - Excellent. 113 out of 212 reviews" "
Rating 8 - Good. 74 out of 212 reviews" "
Rating 6 - Okay. 21 out of 212 reviews" "
Rating 4 - Poor. 1 out of 212 reviews" "
Rating 2 - Terrible. 3 out of 212 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ross

Travelled with family
Very cool accomodation in the old Church. Respectfully kept some of the gestures of the church like some of the beams and rafters and the stained glass. Great communication with the owners who were very accomodating to our requests Thanks so much
Stayed 1 night in Oct 2023

6/10 Okay

Melanie

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
We were very disappointed with this property. In the apartment the underfloor heating in one bathroom did not work. The jets in the showers did not work. Two of the taps were not fixed to the sinks and spun around when used. There were cracks in the walls. The entrance way was not clean. There was a lot of rubbish outside Apartment 3. The parking was a nightmare. There was no fresh milk. For the price, this was simply not acceptable. I sent an email to the property and pointed out our concerns - they didnt even respond.
Stayed 2 nights in Jul 2022

6/10 Okay

Leesa

Stayed 2 nights in Nov 2021

10/10 Excellent

Antony

Liked: Cleanliness, amenities, property conditions & facilities
It was a beautifully presented flat and building. A great mix of old and new features.Great location close to town. Would definitely come again..
Stayed 2 nights in Oct 2021

10/10 Excellent

SARAH

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stylish and interesting apartments in the middle of town, it was a great place to stay. We loved our apartment, very cozy yet historic. We had no problems parking in the spot provided. The apartment was very warm and cozy, but if your someone who really needs fresh breezes and windows out to the open, you might not enjoy it here. There are also a lot of stairs, which was fine for us.
Stayed 1 night in Oct 2021

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Great space and full of character
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This apartment was lovely & clean, great location, very limited parking,but if you need anything don’t bother ringing the manager as he couldn’t care less a very rude man!!
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very spacious, clean and tidy, central to town - as in very walkable.
Stayed 1 night in Apr 2021

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, room comfort
Great place
Stayed in the two bedroom apartment, great size and well equipped. Was concerned that it may have been too cold being an old chapel but had no issues at all. Highly recommend.
Stayed 4 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and well appointed. No communication beforehand as to how to access the property. Had to ring the manager to find out.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
lovely property but quite dark inside and you couldnt see any daylight as internal church apartments. We enjoyed our stay regardless.
Stayed 3 nights in Feb 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clever restoration, squeezing apartment boxes inside the chapel without harming the heritage listed building. Given that this meant only one small opening window, I would not want to stay more than a few days. Great service and location... just not pleasant marinating in my own farts (due to bathroom and bedrooms having no fresh air.
Stayed 3 nights in Feb 2021

10/10 Excellent

Debby, Picton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic facilities, no expense spared in fitting out this place, loved it! And so convenient to the central city!
Stayed 1 night in Jan 2021

10/10 Excellent

Anne

Liked: Cleanliness, room comfort
Great location, and parking included
We stayed in a studio apartment on New Years Eve. Needed somewhere close to the centre of Dunedin, but not close enough to be noisy. Very useful to have parking as it was very busy. The apartment was well-furnished and very clean, and had everything we needed. One small problem was that the set-top box was in a different part of the room to the TV, and out of range from where I was sitting, which made it a bit awkward. Otherwise, all well.
Stayed 1 night in Dec 2020

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, room comfort
Very unique building being an old church. Great location to the heart of Dunedin and The Octagon for food and entertainment. Parking could be a problem but we timed it perfectly for free street parking overnight.
Stayed 1 night in Nov 2020

4/10 Poor

David

Liked: Cleanliness
Unable to contact manager to resolve problems
The check in whiteboard in the main lobby gave our apartment number & keypad code for access but no indication that Apt 3 wasn't in the main building so it took me quite a while to realise I had to go out of the building, along the street, round the corner into the next street and up the hill to find the apartment in an annexe behind the main building! The apartment itself was lovely, well-equipped, very clean and quirky (the bedroom & bathroom were on a mezzanine up a spiral staircase) being originally a church. The heat pump & heated bathroom floor worked very well. BUT although the TV worked fine in the afternoon, in the evening all we got was sound & no picture. WiFi was erratic & unreliable to the extent that it was unusable. We tried many times to contact the manager but the phone in the lobby with a button for "Manager" just got the engaged tone. The room guide had an 0800 number that was wrong (or out of date) and a mobile number that just went to answerphone. The guide also had a note from "Hannah" (the Manager was "Jon" elsewhere) about WiFi problems over the holiday season that should be fixed in the New Year (!) Other information in the guide was obviously out of date too, e.g. the heat pump instructions said to put a key card in a slot, neither of which existed; there were references to Cadbury World and the Cadbury factory, which closed in 2018 and 2019, respectively, so we eventually decided that the phone numbers must also be out of date and gave up with them.
Stayed 1 night in Sep 2020

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Great location and nice furnishings , however the bed squeaked badly and was saggy in the middle. Shower set up is overly complicated and is broken so our shower taps leaked badly Also the windows are filthy on the outside and need regular cleaning. Could be a lot better fit the price charged
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty unique but really good! Lots of space with everything you need. Really enjoyed it. Some apartments don't have parking space which is annoying as the pay and display over the road was full. Not a huge deal, just took time to find a parking space.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had the wow factor Positioned near the Octagon
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean safe and easy access to Dunedin central restaurants and amenities
Stayed 1 night in Feb 2020

6/10 Okay

HH, Ontario, Canada

Travelled with family
Liked: Cleanliness
This is an extremely unique property which is why we booked it during our recent stay in Dunedin. It’s centrally located and an easy walk to shops and restaurants. There was great communication regarding check in from the manager (Jon) prior to our arrival, and self check was easy. We stayed for one night in apartment #2. The unit was clean, and had amenities such a fridge, dishwasher and washing machine (we didn’t use it). You could see that some updates had been made. As someone who prefers to be complimentary, I’d be remiss if I didn't mention that the particular unit we stayed in could be improved greatly by removing the tattered carpet, and fixing the leak that clearly had left stains down the wall. That was a bit of a turn off to see immediately upon entering.
Stayed 1 night in Jan 2020

10/10 Excellent

Carolyn

My partner and I had a good stay at the Chapel Apartments.
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly beautiful, comfortable and fabulous location. Will be booking again next time I'm in Dunedin!!
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool building. Around 7 units all inside of an old church - very cool. Cant beat the location. Very handy to the Octagon. I can just imagine if all of the units were booked it would be a bit noisy (there are complimentary earplugs in the bathrooms!)
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Chapel Apartments, you have so much space in the living area and they are brilliant to use when you are staying away as a group. Also their location is centre city and just perfect. We feel Chapel apartments are well priced for luxury accommodation.
Stayed 1 night in Jul 2019
Response from LG on 3 Aug 2019
Thank you for your time to write about us, it always a heartwarming when guests appreciated our apartments. Looking forward to welcoming you back in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

David, Gold Coast

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, super funky layout, enough facilities to stay comfortably for a week or longer... By which point you would be sick and tired of climbing the very steep spiral staircase and the flickering and non functioning lights...
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well equipped apartment. Quiet and good location.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location just one block from the Octagon. The apartment was really large with a full kitchen and laundry and an ensuite for each bedroom. The heat pump warmed the whole apartment and each bed had electric blankets. The building is beautiful.
Stayed 5 nights in May 2019
Response from LG on 29 May 2019
Thank you for your nice feedback. Looking forward to welcoming you again in the near future.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here 2 years ago and went back for the space and location. It is looking a bit tired now compared to last time though - hopefully teh apartment is about to be done up (there was paint in the wardrobe and they’ve done up the outside)!
Stayed 3 nights in May 2019

8/10 Good

Ronda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 1 night stay in Chapel Apartments - a unique building, large 2 bedroom apartment with modern furnishings. Apartment had everything we needed - including washing powder with separate washer and dryer, full kitchen to cook meals, two separate ensuite bathrooms, electric blankets! Great location - close to the Octagon. Easy self check-in with good communication from property owner. Our only concern was the front door of the building being left open overnight, but very convenient if we were checking in late.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious in a good location. Didn’t expect the town to be so hilly!
Stayed 1 night in Apr 2019

10/10 Excellent

Kristi H., Modesto

What a fantastic apartment!!!!
We LOVED our stay in Dunedin and at the Chapel apartment. The space is incredible. Very modern and comfortable while unique. Centrally located on the octagon which made getting meals and drinks a breeze. We would highly recommend this location!
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Perfect location, but no parking. No problems getting a refund of parking costs, but the inconvenience. Downstairs toilet also a problem.
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in centre of town. Quirky as in converted chapel. No parking available although you could claim it back but was a hassle so did not bother.
Stayed 2 nights in Jan 2019
Response from LG on 4 Mar 2019
Thank you for your complimentary. looking forward to have you back in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and well located to town. Great to have a full kitchen if wanting to stay in.
Stayed 2 nights in Jan 2019
Response from LG on 4 Mar 2019
Thank you for your nice feedback, looking forward to welcoming you again in the near future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
The property was obviously converted to a high standard but there some small signs of areas needing some attention now
Stayed 2 nights in Jan 2019

8/10 Good

Trisha, Auckland, NZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique place to stay. It had everything you need for a comfortable stay and is very central to bars, restaurants and shops. It is possible to walk to the Early Settlers Museum, the railway station and two large supermarkets. I recommend these apartments. The only thing is to check you have a car park with your apartment, as not all of them have one.
Stayed 2 nights in Jan 2019
Response from LG on 4 Mar 2019
Thank you for your nice feedback, we will always inform our guests of the parking arrangement prior arrival. looking forward to having you back in the near future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has had mixed reviews which made us a bit nervous about what we would find when we arrived. We needn't have worried. Location was fantastic, apartment was spacious, modern, clean and warm. Had all the amenities we needed - and great showers. Clear instructions were provided for us when we arrived (who needs a receptionist?). Whilst our apartment (7) didn't have a carpark assigned, parking is available at the car park building across the road - or on the street after hours. Would definitely stay here again
Stayed 4 nights in Jan 2019
Response from amy on 16 Jan 2019
Thank you so much for your positive feedback. looking forward to having you stay with us in the near future.

8/10 Good

Rod, Christchurch

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is a unit with lots of character and it is right in the heart of Dunedin. It also has off street parking.
Stayed 2 nights in Nov 2018
Response from LG on 4 Mar 2019
Thank you so much for your positive feedback, looking forward to welcoming you again in the near future.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
The property was unique and overall matched the pictures shown. The property was well in need of some maintenance. Comfy beds.
Stayed 1 night in Nov 2018
Response from LG on 4 Mar 2019
Thank you so much for your nice feedback, we are curently on going tyding and refreshing up our apartments.

8/10 Good

Jan D., Victoria, BC Canada

Chapel Apartments Review
We enjoyed our stay at the clean & centrally located Chapel Apartments. However, it would have been nice to have more than 1 set of dishes for 4 people. Only having 4 cups, glasses, side plates, dinner plates, bowls and cutlery for 4 is not efficient when loading a dishwasher with a few dishes. Otherwise we had to wash our dishes by hand.
Stayed 2 nights in Oct 2018

2/10 Terrible

Verified traveller

Stayed 3 nights in Oct 2018

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, quiet and spacious apartment, it has everything you need. Will definitely stay there again on our next trip to Dunedin.
Stayed 2 nights in Oct 2018
Response from LG on 4 Mar 2019
Thank you for your positive feedback, Looking forward to welcoming you again in the near future.