Spas in Downtown Dubai

I always try to be objective in reviews, however the upgrade to a suite makes this a little more difficult than usual. The suite was superb for our mixture of business and leisure. The whole hotel was excellent, the bed was fabulous probably the best I have experienced in a hotel anywhere. While one would always expect very high standards of facilities and service in a hotel of this standard, what really stood out for us was the staff. We really felt that both the management and the staff really did care about us and our experience. We would definitely go back and woul have no hesitation in recommending the hotel to work colleagues.

This hotel is excellent we enjoyed our stay. Very friendly staff and breakfast buffet is excellent. Don't miss it

From the moment we checked in to the moment we checked out this hotel was amazing! great service, great staff, great location! can't wait to go back!

Stayed here before they are renovation so lobby and some restaurants not open but everything is still functioning quite well. Excellent service helpful staff very nice rooms.

Two terrific staff were Josef and Omar! Outstanding and very professional. We got a free upgrade to a suite with breakfast.

Best hotel, súper location, great rate, variety of restaurants,

Wooooow the best hotel near to every where The stuff were very helpful and nice

I stayed on the 22nd floor in a premium room, it had a great view, staff were helpful with any concerns I had, and it was a very enjoyable stay. I will keep this review as an Aussie Expat in Dubai. A few notes about my stay and my room: - My Room (premium room), the shower is only separated by a glass and thin curtain, so if you have guests in your room, they can see you shower! - The hotel is 5 star, so room service can be a little bit expensive,keep that in mind. - There isn't much around the hotel, keep that in mind if you are someone who likes to wander. - Turndown service was good. - Free valet was extremely pleasing. A+!! Room service was excellent, but let down by a few very minor details: -Twice, I used the bathrobes, but they forgot to replace them, I had to call up once, but the second time I couldn't be bothered, it was my last night, but a bit disappointing for a 5 star hotel. - I needed a shower cap, grabbed the box and it was empty, frustrating. Another thing; my guest was told that mixed nationalities were not allowed in the hotel rooms ( i.e. tourist and local), company policy, which was annoying, but no one mentioned it to me or them after that. That is something to keep in mind. I was annoyed that the doorman told my guest but not me, it was quite disappointing service for a 5 star hotel, especially as I could clearly see mixed nationalities around.

My family spent 14 days/15 nights in Dubai. We were 1st time visitors and we're attending a event for a week. Then we went on tours. The Hotel was lovely. Centrally located with great amenities. The pool was wonderful. It is not near the beach, but it is too hot at the beach. The restaurants were very nice. It was immaculate. Our view was beautiful. The spa was terrific. I would definitely stay there again.

The hotel and staff were very hospitable and well informed. You need to book the right room to get the best treatment. Especially with their luxury car to the airport.