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Overview of One&Only The Palm

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Featured image
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, pool umbrellas

4.9/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationJumeirah Beach17 min drive
    Popular LocationBluewaters Island18 min drive
    Popular LocationThe Walk25 min drive
    AirportDubai (DXB-Dubai Intl.)34 min drive
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  • Premier Room, 1 King Bed (Palm Beach)

    5/5 guest room rating

    Room amenities

    • 65 sq m
    • Partial sea view
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Room, 1 King Bed (Palm Beach)
  • Premier Double Room, 2 Queen Beds (Palm Manor)

    5/5 guest room rating

    Room amenities

    • 65 sq m
    • Sleeps 3
    • 2 Queen Beds
    More detailsPremier Double Room, 2 Queen Beds (Palm Manor)
  • Premier Double Room, 2 Queen Beds (Palm Beach)

    5/5 guest room rating

    Room amenities

    • 65 sq m
    • Partial sea view
    • Sleeps 3
    • 2 Queen Beds
    More detailsPremier Double Room, 2 Queen Beds (Palm Beach)
  • Junior Suite, Private Pool (Palm Beach)

    Room amenities

    • 100 sq m
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, Private Pool (Palm Beach)
  • Premier Twin Room (Palm Beach)

    Room amenities

    • 65 sq m
    • Partial sea view
    • Sleeps 3
    • 2 Double Beds
    More detailsPremier Twin Room (Palm Beach)
  • Villa, 2 Bedrooms, Beachfront

    Room amenities

    • 325 sq m
    • Sea view
    • Sleeps 6
    • 1 King Bed
    More detailsVilla, 2 Bedrooms, Beachfront
  • Premier Twin Room (Palm Manor)

    5/5 guest room rating

    Room amenities

    • 65 sq m
    • Sleeps 3
    • 2 Double Beds
    More detailsPremier Twin Room (Palm Manor)
  • Premier Room, 1 King Bed (Palm Manor)

    5/5 guest room rating

    Room amenities

    • 65 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Room, 1 King Bed (Palm Manor)
  • Executive Suite (Palm Beach)

    Room amenities

    • 130 sq m
    • Partial sea view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite (Palm Beach)
  • Junior Suite (Palm Beach)

    Room amenities

    • 100 sq m
    • Partial sea view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite (Palm Beach)

About this area

Dubai

Located in Dubai's Palm Jumeirah neighbourhood, One&Only The Palm is near a metro station and on a private beach. Burj Al Arab and Skydive Dubai are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Jumeirah Beach and Kite Beach. Travelling with kids? Consider Aquaventure and Wild Wadi Water Park. Discover the area's water adventures with kayaking, scuba diving and snorkelling nearby, or enjoy the great outdoors with skydiving. Guests appreciate the hotel's location for the sightseeing.
Visit our Dubai travel guide
Popular Location

What's nearby

  • Jumeirah Beach - 17 min drive
  • Bluewaters Island - 18 min drive
  • Emirates Golf Club - 19 min drive
  • Dubai Marina Mall - 19 min drive
  • The Walk - 25 min drive

Getting around

  • Mall of the Emirates Station - 15 min drive
  • AirportDubai (DXB-Dubai Intl.) - 34 min drive

Restaurants

  • Zest — 1 min walk
  • Stay by Yannick Alleno — 1 min walk
  • 101 Restaurant and Bar - 6 min walk
  • Al Nafoorah - 12 min walk
  • Imperium - 15 min walk

About this property

One&Only The Palm

Hotel with private beach and full-service spa
Catch some rays on One&Only The Palm's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 94 individually decorated rooms feature free WiFi and iPod docks. Guests can enjoy deep soaking bathtubs, and other standard amenities include furnished balconies or patios, 24-hour room service and flat-screen TVs.
One&Only The Palm offers 94 forms of accommodation with iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 46-inch Flat-screen televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a private beach, an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

One and Only Spa has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 6 km
  • Free shopping centre shuttle
  • Free theme park shuttle
  • Limo/town car service

Food and drink

  • Free full breakfast available daily
  • 2 restaurants and 1 coffee shop/cafe
  • 1 beach bar, 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Basketball
  • Fitness centre
  • Full-service spa
  • Motorised watercraft
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • DVD player
  • Free area shuttle
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare/activities
  • Free theme park shuttle
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • French
  • Italian
  • Russian

Business services

  • 24-hour business centre
  • 1 meeting room
  • Computer station
  • Conference centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Couples dining
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 46-inch flat-screen TV
  • DVD player
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
A Festive Week Supplement, which also includes New Year’s Eve Dinner will apply, AED 2600 per adult, AED 1675 for teens 12 – 16 years old, AED 1300 for children 2 – 11 years old
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching passport or ID.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 2600.00
  • New Year's Eve (31 December) Gala Dinner per child: AED 1675.00 (from 2 to 16 years old)
  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: AED 420 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision
Guests under 12 years old are not allowed in the spa

Property is also known as

One&Only
One&Only Hotel
One&Only Hotel Palm
One&Only Palm
One And Only The Palm Dubai
One&Only The Palm Dubai Hotel Dubai
One&Only Palm Hotel Dubai
One&Only Palm Hotel
One&Only Palm Dubai
One And Only The Palm Dubai
One Only The Palm
One&Only The Palm Hotel
One&Only The Palm Dubai
One&Only The Palm Hotel Dubai

Frequently asked questions

Can I cancel my reservation for free at One&Only The Palm and receive a full refund?
Yes, One&Only The Palm offers free cancellation on select room rates, because flexibility matters! Please refer to One&Only The Palm cancellation policy on our site for more details about any exclusions or requirements.
Does One&Only The Palm have a pool?
Yes, this property has an outdoor pool.
Is One&Only The Palm pet-friendly?
No, pets are not allowed at this property.
How much is parking at One&Only The Palm?
Self-parking and valet parking are free at this property.
What time is check-in at One&Only The Palm?
Check-in is from 2 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at One&Only The Palm?
Checkout is at noon. Late checkout is available for a fee (amount may vary).
Does One&Only The Palm provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AED 420 per vehicle, one way, applies.
Where is One&Only The Palm located?
Nestled on the beach, this Palm Jumeirah hotel is within 9 mi (15 km) of Aquaventure, Dubai College and American University of Dubai (AUD). Jumeirah Beach and Kite Beach are also within 12 miles (20 km).
4.9
Exceptional
5 - Excellent
106
4 - Good
10
3 - Okay
0
2 - Poor
0
1 - Terrible
0

4.9/5

Cleanliness

4.9/5

Staff & service

4.9/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and beautiful resort, with a really private, luxury feel. Given current circumstances, felt really safe and staff were taking social distancing measures seriously.
Stayed 9 nights in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, I've checkin for this booking. Great Service!!!
Stayed 1 night in Jul 2020

5/5 Excellent

Stayed 1 night in Jun 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020