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Overview of One&Only The Palm

Photo gallery

Guest reviews

4.9 / 5Exceptional
111 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

Highlights

Popular LocationThe Walk16 min drive
Popular LocationJumeirah Beach17 min drive
Popular LocationDubai Marina17 min drive
AirportDubai (DXB-Dubai Intl.)34 min drive

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Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Palm Manor Premier Room King

    Palm Manor Premier Room King

    Room amenities

    • 65 sq m
    • Sleeps 3
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  • Palm Manor Premier Room Twin

    Palm Manor Premier Room Twin

    Room amenities

    • 65 sq m
    • Sleeps 3
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  • Palm Manor Premier Room Double Double

    Palm Manor Premier Room Double Double

    Room amenities

    • 65 sq m
    • Sleeps 3
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  • Palm Beach Premier Room King

    Palm Beach Premier Room King

    Room amenities

    • 65 sq m
    • Partial sea view
    • Sleeps 3
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  • Palm Beach Premier Room Twin

    Palm Beach Premier Room Twin

    Room amenities

    • 65 sq m
    • Partial sea view
    • Sleeps 3
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  • Palm Beach Premier Room Double Double

    Palm Beach Premier Room Double Double

    Room amenities

    • 65 sq m
    • Partial sea view
    • Sleeps 3
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  • Palm Beach Junior Suite

    Palm Beach Junior Suite

    Room amenities

    • 100 sq m
    • Partial sea view
    • Sleeps 3
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  • Palm Beach Executive Suite

    Palm Beach Executive Suite

    Room amenities

    • 130 sq m
    • Partial sea view
    • Sleeps 3
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About this area

Dubai

Located in Dubai's Palm Jumeirah neighbourhood, One&Only The Palm is near a metro station and on a private beach. Dubai Marina and Burj Al Arab are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Jumeirah Beach and Kite Beach. Travelling with kids? Don't miss Aquaventure and Wild Wadi Water Park. Discover the area's water adventures with kayaking, scuba diving and snorkelling nearby, or enjoy the great outdoors with skydiving. Our guests appreciate the hotel's location for the sightseeing.

Popular Location

What's nearby

  • Aquaventure - 7 min drive
  • The Walk - 16 min drive
  • Jumeirah Beach - 17 min drive
  • Dubai Marina - 17 min drive
  • Dubai Marina Mall - 19 min drive

Getting around

  • Mall of the Emirates Station - 15 min drive
  • Dubai (DXB-Dubai Intl.) - 34 min drive

Restaurants

  • Where to eat
  • Zest – Poolside restaurant with a bar. Kids' menu available.
  • Stay by Yannick Alleno – Fine-dining restaurant with a bar. Serves dinner on selected days. Reservations required.
  • 101 – Beachfront restaurant with a bar. Serves lunch and dinner. Kids' menu available.

About this property

One&Only The Palm

Hotel with private beach and full-service spa
Catch some rays on One&Only The Palm's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 94 individually decorated rooms feature free WiFi and iPod docks. Guests can enjoy deep soaking bathtubs, and other standard amenities include furnished balconies or patios, 24-hour room service and flat-screen TVs.
One&Only The Palm offers 94 forms of accommodation with iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 46-inch Flat-screen televisions come with satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

  • The property is a member of the Leading Hotels of the World.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free valet parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Free local area shuttle up to 6 km
Free shopping centre shuttle
Free theme park shuttle
Limo/town car service

Food and drink

Free full breakfast available daily
2 restaurants and 1 coffee shop/cafe
1 beach bar, 1 poolside bar and 1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Basketball
Fitness centre
Full-service spa
Motorised watercraft
Outdoor pool
Outdoor tennis court
Pilates classes
Playground
Sauna
Shopping
Hot tub
Steam room
Tennis

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
DVD player
Free local area shuttle
Free children's club
Free cots/infant beds
Free rollaway/extra beds
Free supervised childcare/activities
Free theme park shuttle
Laundry facilities
Outdoor pool
Playground

Conveniences

Lift
Free newspapers in reception
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Arabic
Chinese
English
French
Italian
Russian

Business services

24-hour business centre
1 meeting room
Computer station
Conference centre

Outdoors

Beach loungers
Beach umbrellas
Garden
Pool umbrellas
Private beachfront location
Rooftop terrace

Spa

8 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Sauna
Spa open daily
Hot tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

Beach towels
Couples dining
Designated smoking areas (fines apply)
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Free rollaway beds
Linens
Premium bedding

Bathroom

Bathrobes
Bidet
Deep-soaking bathtub
Free toiletries
Hairdryer
Rainfall showerhead
Separate bathtub and shower
Towels

Entertainment

46-inch flat-screen TV
DVD player
iPod dock
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

Outdoor space

Furnished balcony or patio

More

Connecting rooms available
Desk
Free newspapers
In-room massage
Individually decorated
Individually furnished
Iron/ironing board (on request)
Laptop-friendly workspace
Restaurant dining guide
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 2 PM and midnight
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types accepted at this property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 2600.00
  • New Year's Eve (31 December) Gala Dinner per child: AED 1675.00 (from 2 to 16 years old)
  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: AED 420 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property.

Property is also known as

  • One&Only Palm Hotel Dubai
  • One&Only Palm Hotel
  • One&Only Palm Dubai
  • One&Only Palm
  • One&Only The Palm Dubai Hotel Dubai
  • One And Only The Palm Dubai

Guest reviews

4.9

Exceptional

5 - Excellent
101
4 - Good
10
3 - Okay
0
2 - Mediocre
0
1 - Poor
0
4.9
Cleanliness
4.9
Service and Staff
4.9
Amenities
4.9
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Feb. 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 3 nights in Feb. 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Both myself and my fiancée got married at the Only & Only The Palm on 8th October 2019 and I can't say how impressed and delighted we were with everything that all the staff did at the hotel! Victoria our wedding planner was fantastic with nothing being a problem or issue to deal with! Our Butler Ian also went the extra mile every time we wanted a reservation made. I would recommend this hotel to everyone and would honestly say it's the best hotel in Dubai by far.

      Stayed 10 nights in Oct. 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Fab vaca

      Beautiful . Property . Excellent Stay .

      Stayed 2 nights in Nov. 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 1 night in Nov. 2019