Golf Hotels & Resorts in Downtown Chicago from NZ$304

"Slightly old"

"I recently stayed at this hotel and unfortunately had a very disappointing experience with cleanliness. Upon arriving in our first room, there were visible crumbs on the floor from previous guests and hair in the bed, which immediately raised concerns. To their credit, the staff did move us to a different room fairly quickly. However, the second room was not much better. The sheets had noticeable orange makeup stains, and there were even ketchup stains on the wall. At that point, it was clear that cleanliness standards were not being properly maintained. The WiFi didn’t work for two of the four nights we stayed. The only positive aspect of this hotel is its great location, which is very convenient. However, that alone does not make up for the lack of basic hygiene and attention to detail in the rooms. Overall, I would not recommend staying here if cleanliness is important to you, as I did not feel comfortable or confident in the condition of either room we were given."

"Overall a great place. My only issue was that they charged us for 3 nights of valet @82.00, but we only had a car there for one night. "

"Positives: The staff was friendly, professional, and very helpful throughout my stay. Negatives: Unfortunately, my experience had a few issues. I didn’t receive the suite I had booked for the first night and had to switch rooms the next day, which was quite inconvenient. The bathroom also had a persistent unpleasant smell during my stay. Additionally, I noticed that the room charges were higher than my original booking price. While the staff corrected it after I raised the concern, it’s not ideal—especially for guests who opt for express checkout and may not notice the discrepancy."

"Really friendly staff and loved how comfortable my bed was. Beautiful view of the navy pier and a really nice bathroom with a tub and shower. Only complaint MIGHT be (nitpicking) the location being outside the downtown area instead of being central. But it was fairly quiet and still an enjoyable stay."

"This hotel was nice and priced appropriately... after my stay they charged a bunch of random stuff to my card. One was a "destination fee" ( I already paid this through hotels.com) that they said I was notified about but it wasn't stated anywhere."

"The breakfaster was unbelievable. Especially when they make your Omelette the way you want."

"The bar was fine we got 2 free drinks."

"The only good thing about this hotel is the location. Everything else is abysmal. The amenities literally just tick the boxes for absolute minimum. 1-ply, industrial-grade toilet paper, a bathroom without a ventilation fan, flimsy plastic toilet seat covers - this is a 4-star hotel? There was significant wear along the entire length of the dresser/minibar, as well as cosmetic damage to both lighted wall fixtures, closet shelves were visibly broken and unusable, even a hole that had rotted through one of the baseboards in the bathroom. The staff is clearly not versed in the term "hospitality" and constantly greet you with a dour face and a sour mood. Worst of all, by far, is the complete lack of insulation or sound deadening for a room that has ostensibly been renovated somewhat recently. Both nights of my stay I was kept awake until 4-5am by the sounds transmitted through the walls, pipes, and fixtures. Conversations, television programs, doorknobs, the 20th Century Fox fanfare when someone began a film at 3:30am. I was forced to hear it all. Keep in mind, I had walked over 12 miles BOTH of these days; I should have had no issue falling asleep. The checkout procedure was fast, which is handy, because you won't want to spend another second more than you have to when you realize what a mistake booking a room in this place is."