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"Extremely disappointed - spa and pool closed due to building work, not clearly stated on Expedia. Specifically booked for these facilities after a very long drive. Hotel needed updating and didn’t feel immaculately clean. Front desk was a mess. Paid £144 for one night in a room that felt like a Premier Inn room with a fridge added. Stains on carpet, no pictures or nice touches apart from robes and slippers. Sofabed looked tired and old. Cooked breakfast was good but continental had only mandarin segments - no other fruit and no choice of cereals or pasties. Dining room was bland and dark with no atmosphere - we asked to put music on as it was deathly quiet. Best thing was free parking in a lovely historic town and the shoe shop opposite which was a Sketchers outlet selling end of line with at least 50% discount. Thai restaurant a few doors down from hotel was excellent with outstanding food. Wouldn’t stay again. "

"Friendly, helpful, welcoming staff. Comfortable rooms with good ensuite facilities at a great price. Restaurant has excellent dishes at good prices and the bar serves a good range of drinks again at good prices. A Continental Breakfast is included and there is no cooked breakfast option. The only drawback is the lack of a lift and one or two floors are a bit unveven but to be expected at over 400 years old. "

"Present staff helpful and great amenities "

"What a lovely hotel, staff were excellent. The hotel has a relaxing vibe and I would have no problem returning or recommending to anyway visiting the area"

"It’s a nice small inn for staying a couple of nights. The room must be recently renovated with a nice bathroom. The only surprise was that I booked with breakfast but the hotel only provided a simple breakfast ; coffee and toast. Otherwise you need to pay extra. I wish they stayed more information on their booking information regarding the breakfast options. To me it’s a little bit too cheap for them to operate their business in this way."

"Room was the most out dated I've ever stayed in. TV didn't work. "

"Amazing location. Bikers pub, excellent motor bikes and people. Atmosphere was welcoming and friendly. The plumbing needs sorting! Every time we turned a tap/ shower on the noise of the pipes was awful, especially in the night. Probably keeping guests awake. Overall great stay, food, hospitality."

"Clean but like some old buildings, plumbing is a challenge. A shower where it was impossible not to spill water on the floor! But the room was clean and comfortable."

"Plenty of parking, a stunning place and location. The food was fantastic and all the staff were brilliant and incredibly friendly and helpful. We will definitely stay here again."