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"Very friendly welcome and lovely clean and comfy room. Staff were very accommodating, especially Brenda & Gwen on reception and the young man serving at the bar. Would definitely use again on another visit to Wales. "

"We had a great view of the river and surrounding area from our room on 3rd floor. All staff very friendly and helpful. Parking was easy, food and drink selection very good. Would stay again."

"Fabulous short stay, staff very helpful, breakfast lovely, room clean though a bit hot. Very near M4 but no noise heard so a well placed location if travelling and an ideal stopover if travelling through to west wales. The pool and gym were excellent, we used both"

"We booked two rooms for a special occasion - we were allocated the Anne Boleyn and our daughter’s had the Audley rooms, both overlooking St Mary’s Church where we got married. The staff were all very friendly and attentive, dinner in the library was fabulous and breakfast was perfect. We even had good weather. Will definitely stay again"

"Highlights are the centre-of-town location, the restaurant/breakfast room and lovely character of the hotel. Staff were friendly and room was warm and comfortable. Breakfast was good, ours being cooked-to-order but the buffet ‘full-English’ was less appealing (bacon not replenished and fried eggs that looked like they had been standing for some time - the latter should be cooked fresh to order). Decor in places (corridors especially) due for a refresh and the outlook of our first-floor room was into a ‘well’ facing other rooms’ windows. Overall a pleasant one-night stay and walkable to the City hospital."

"Lovely sfaff clean beds are comfortable ⭐️⭐️⭐️⭐️⭐️ staff friendly helpful "

"It was pretty quiet considering the location. I was allocated an accessible room which I didn’t book - they tend to make me feel uncomfortable or sick. "

"Lovely stay "

"Pleasant clean hotel renovated and maintained to a good standard. Helpful staff. Car park charges are extra (not sure why) and room felt small, tightly squeezed in as if trying to maximise qty of rooms over guest comfort.. But aside from feeling small... was well maintained, clean and provided a good nights sleep."