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"Island’s workforce is mainly 20-somethings. Service was hit/miss, and they don’t know that details matter. It’s Reef hotel was clean(ish), checkin wasn’t quite smooth, some food/bev were happy, others weren’t approachable. Great location, food was fine, ample to do. "

"Nice and handy location to the beach bars and restaurants.Bungalow was comfortable and we had fresh towels etc each day."

"Fabulous 4 night trip to Hayman. Just the most beautiful scenery and grounds and a very friendly staff. We enjoyed the excursions snorkeling and seeing Whitehaven Beach. We initially had a lagoon room which we didn’t love so we upgraded to a second floor room overlooking the pool. They were very accommodating. Used the gym and ate at all the restaurants. We also enjoyed the great acoustic guitar player each night. "

"Spacious rooms and quiet location. Breakfast could have included more food options and food wasn’t always hot. Great front desk team. Having laundry facilities in the room was a real plus. A wonderful spot we would happily return to on another trip."

"Beautiful "

"Clean room /great staff/ located minutes away from the Cruise Whitsundays passenger port . Nice pool "

"Lovely location. Fun pub. Remodeling. Happens. But started too early and was impossible to sleep through it."

"Great place to stay was well equipped in the kitchen bed was comfortable just nice and relaxing "

"Really terrible! I could ignore the previous guests towels hanging up drying on the porch, the shower not cleaned, but I couldn’t ignore that the bed had bedbugs!!! For the price of the room, I would expect a minimum of a clean bed, I could feel them crawling and biting me all night. I spoke with a staff member the next morning and they said they would investigate and call me back…of course no return call. I guess the next guest will have the same problem! I moved to Airlie Beach Hotel for a fraction more cost, but wonderfully clean and I had a great sleep! Definitely not returning!"