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Luxury
5.0 star property
9.6

Exceptional

Exclusive villas with island exploration

Impeccable in every way, this serene resort features spacious villas with private club cars for island exploration. Enjoy water sports at the pool area, unwind with tea and scented candles during turn-down service, and embark on unforgettable helicopter excursions to the Great Barrier Reef.

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Bar
  • Pool
  • Gym
  • Spa

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Leeward Pavilion

Leeward Pavilion | View from room

Leeward Pavilion

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Ceiling fan
Hairdryer
Separate bath and shower
  • 90 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Windward Pavilion

Windward Pavilion | View from room

Windward Pavilion

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
  • 120 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
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About the area

Map
20 Whitsunday Boulevard, Whitsundays, QLD, 4803

What's nearby

  • Beach - 2 min walk - 0.2 km
  • Point Henning Pavilion - 18 min walk - 1.6 km
  • Catseye Beach - 3 min drive - 1.5 km
  • WILD LIFE Hamilton Island - 4 min drive - 1.9 km
  • Hamilton Island Marina - 4 min drive - 1.9 km

Getting around

  • Hamilton Island, QLD (HTI-Great Barrier Reef) - 14 min drive

Restaurants

  • ‪Reef View Hotel - ‬6 min drive
  • ‪Coca Chu - ‬6 min drive
  • ‪Pool Terrace - ‬6 min drive
  • ‪Marina Tavern - ‬5 min drive
  • ‪Hamilton Island Marina - ‬5 min drive

About this property

Qualia

Luxury resort by the ocean
Take advantage of free cooked-to-order breakfast, a free return airport shuttle and a library at Qualia. This resort is a great place to bask in the sun with beachfront dining, sunloungers and sailing. Treat yourself to a facial, a manicure/pedicure or a deep-tissue massage at Spa qualia, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and a poolside location. Enjoy the gym, as well as activities, such as kayaking, boat tours and snorkelling. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • 2 outdoor pools, along with sunloungers and pool umbrellas
  • Free self-parking
  • Concierge services, helicopter/aeroplane tours and tour/ticket information
  • Smoke-free property, a 24-hour front desk and a front desk safe
Room features
All 60 rooms offer comforts such as furnished balconies and air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with separate baths/showers and hairdryers
  • Flat-screen TVs with DVD players
  • Fridges, coffee/tea makers and ceiling fans

Similar properties

On the beach, beach towels
Reef View Hotel
  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 1,000 reviews
The price is NZ$552
includes taxes & fees
22 Nov - 23 Nov
Reef View Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: High-speed internet

Parking and transport

  • Free offsite parking
  • Free return airport shuttle from 6:00 AM to 6:00 PM on request
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Long Pavilion
  • Pebble Beach

Things to do

  • 2 outdoor pools
  • Boat tours
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Kayaking
  • Library
  • Sailing
  • Sauna
  • Snorkelling

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Direct access to the beach
  • In a national park
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Minimum check-in age - 16

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
VIP chaffeur transfers from the airport/marina to the island are arranged for all guests. Guests are asked to contact the property in advance of arrival to schedule check-in/out.
For dining/tours/activities, guests must reserve them in advance by using the contact information on your booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

qualia
qualia Hamilton Island
qualia Hotel
qualia Hotel Hamilton Island
qualia Resort Hamilton Island
qualia Resort
Qualia Resort
Qualia Whitsundays
Qualia Resort Whitsundays

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Qualia Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 71 out of 84 reviews
Rating 8 - Good. 11 out of 84 reviews
Rating 6 - Okay. 0 out of 84 reviews
Rating 4 - Poor. 1 out of 84 reviews
Rating 2 - Terrible. 1 out of 84 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very Fancy one!, the hotel staff is amazing Sara, Pauline, Rafael !!! Just to see the coral reef, snorkeling and the whitehaven beach !!! Is one extreme experience!!
Stayed 5 nights in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. Some issues with our room were dealt with by the manager at the end of our stay professionally. Staff around the pool and occasionally at breakfast are a little slow, forget orders and do not meet the highest expectations you would want given the price point of this hotel.
Stayed 2 nights in Jul 2025

8/10 Good

Maor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best place to stay in HI
Stayed 3 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and blended into the natural setting. Staff was very attentive and anticipated one's needs. Food was excellent especially the breakfasts.
Stayed 4 nights in Dec 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most amazing resorts I’ve ever booked. Unparalleled service, exceptional accommodations. Everything you’re looking for in that unique getaway.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Getaway

Excellent Service
Stayed 3 nights in Nov 2024

10/10 Excellent

Meg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Lots of activities and delicious food.
Stayed 3 nights in Jan 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort... great location. Wonderful staff!
Stayed 3 nights in Oct 2023

8/10 Good

Vanessa

Liked: Cleanliness, property conditions & facilities
Very nice property Nice rooms Great food Staff was not always friendly and helpful. Would have wished for a better service culture in such a high end hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

?

vely good
Stayed 2 nights in Oct 2024

10/10 Excellent

Mack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Without question, one of the best resorts in terms of staff and service. Everyone was dedicated to making our stay perfect and they succeeded. Qualia is a beautiful resort with great rooms and beautiful property but the staff make it outstanding. Don’t miss the trip to Whitehaven and Hill inlet. Food was excellent-enjoyed the daily breakfast which they will customize to your liking. We will definitely go back if we make it back to Australia.
Stayed 3 nights in Sep 2024

10/10 Excellent

Arley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently spent 3 nights at Qualia Resort in early February 2024. The resort was breathtaking! We absolutely loved the staff and our Pavilion was extraordinary! We planned a fantastic excursion to the Great Barrier Reef via helicopter with a brief stop on Whitsunday Island's Whitehaven Beach. The resort has their own helipad. This resort is impeccable in every way and we cannot wait to return!
Stayed 3 nights in Feb 2024

10/10 Excellent

Emme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful Qualia

Visiting this spectacular part of the world and staying at the delightful Qualia hotel is a truly wonderful experience! All the hotel staff are exceptionally pleasant and helpful. We completely enjoyed every moment of our stay at Qualia and look forward to returning soon for another heavenly and relaxing break.

2/10 Terrible

DEOKHYEON

Disliked: Cleanliness, staff & service, room comfort
곳곳에 도마뱀이 나와서 자주 놀랐습니다. 놀랍도록 벌레가 많습니다.. 샤워중에 남자 스탭이 직접 문을 열고 들어와서 놀랐습니다. 퀄리아에서는 방해금지라고 체크가 안되어있었다고 하네요..따로 방해금지 태그를 걸 수 있는 것도 아닙니다. 표시등이 있다는데 체크인때 전혀 이야기를 듣지 못했습니다. 못들었다 했더니 너무 많은 정보를 알려드려모르는것같다 이러시네요… 이게 말입니까 ? 저녁 7시에 숙소에 들어와 있으면서도 스탭이 들어올걸 생각해야하는지요? 돈은 다른 리조트보다 몇배나 사용했지만 불면증과 트라우마를 남겨준 여행이었습니다. I was often surprised to see lizards all over the place. Amazingly buggy. I was surprised that the male staff personally opened the door in the shower and came in. In Qualia, it wasn't checked as no interference. It's not like you can put a no interference tag on it. I didn't hear anything at all when I checked in. I told you that, and you said it seems like you don't know because you gave me so much information... What do you mean? Am I supposed to think about having staff when I come in at 7 p.m.? I spent more than I did at other resorts, but it left me with insomnia and trauma.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pure Bliss on Earth

Qualia is a sensory overload and pure bliss. We were picked up at the airport and after a short 5 minute drive arrived at the resort. Our first impressions were high with a glass of champagne waiting for us and a fabulous view out to the ocean. Qualia is understated luxury and emphasis is placed on maintaining the environment it is built in. This makes for a peaceful and private experience (as does the no children policy). The gardens are plentiful with native plants and animals a regular sighting. Our pavilion was very large with a huge bathroom featuring a bathtub which we spent every night in and lounge area to watch free first release movies. Each pavilion also has a large deck with lounges and a table. A complimentary bottle of Veuve champagne was waiting for us on arrival. The bathroom also features a large supply of Aesop products that are replenished every night. Each pavilion comes with a 2 person golf cart to easily travel around the resort and down to the pool and gym area on Pebble beach. You can also take the golf cart to explore the island - other resorts, restaurants and marina. Qualia is head and shoulders above all other hotels and restaurants on the island. It is also superior to the nearby 5 star Hayman Island resort. We will definitely be returning to the resort and will get full board included in our package because the restaurant is excellent and better than others on the island for the same price. In fact, the full board package offers better value for money in hindsight as you get breakfast, lunch and dinner. Breakfast was included in the standard package and it was beautiful. A fruit and yoghurt platter on arrival, fresh juices and smoothies plus an a la carte selection of cold and hot dishes. The pool at Pebble Beach also has a great lunch menu, our meals were of a very high quality, but it is on the expensive side. Be sure to book for the free island drop off and organise a picnic lunch. This was truly a special experience. When we arrived at our island it was already set up with beach umbrella and towels. The drop off is not actively promoted so you need to ask specifically for it. Another tip is to have early evening drinks in the Long Room where they often serve free canapes of gourmet dishes. My husband and I travel regularly and have stayed at some of the best hotels and resorts around the globe. Qualia met and exceeded our expectations and is easily one of the top 2 or 3 places we have stayed. Highly recommended you won't be disappointed.

10/10 Excellent

Kyosuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
まさにリゾート気分を味わえて、気持ちよく寝ることもできました。ありがとうございました。
Stayed 3 nights in Apr 2025

10/10 Excellent

Lucho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O check in foi confuso, os passeios e restaurantes da propriedade já estavam todos reservados quando chegamos, porém o staff foi atencioso em nos oferecer outras opções
Stayed 2 nights in Jan 2025

10/10 Excellent

KENTARO

Liked: Cleanliness, staff & service, property conditions & facilities
最高でした
Stayed 2 nights in Dec 2024

10/10 Excellent

HIROFUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方がいつも笑顔で接していただき、送迎等を含めてサービス全般について満足しました。 部屋からの眺望もよく静かで落ち着いた空間に癒されることができました。 島全体が１つの商業エリアとして機能していることもあって物価は高めであるとは思いました。
Stayed 3 nights in Sep 2024

8/10 Good

Cedric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Qualia muss man erleben! wunderschöne Anlage mit exklusiven großzügigen Villen mit eigenem Clubcar mit dem man die Insel erkunden kann,schöner Strand/ Poolbereich mit Wassersportmöglichkeiten die inklusive sind ,hier die wirklich engagierte superfreundliche Mia zu erwähnen! sehr angenehm der turn down service wo es Tee und Duftlämpchen gibt, sehr wohltuend für den Gast! 2 kleine Minuspunkte: Frühstück etwas chaotisch, Kaffee kommt nicht, Bestellungen werden verwechselt oder vergessen, jeden Tag die gleiche Frage nach Allergien.... Check in zunächst von Hamilton super freundlich, dann leider Mrs Holli arrogant ,fast feindselig und unterkühlt und emotionslos. Wir verlängerten den Aufenthalt dort für 2 Tage- kein freundliches Wort, dafür gleich die Summe und Aufforderungen der Kreditkarte, schade!!! Immerhin sind wir der zahlende Gast und hätte uns über ein paar warme Worte gefreut.Abgesehen davon, alles top!
Stayed 3 nights in Feb 2024

10/10 Excellent

Eisuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常にきれいでサービスも最高でした。
Stayed 2 nights in Sep 2023

10/10 Excellent

David G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas at Qualia

Wonderful experience and where you will want to be for the year end holidays. Even with all the rain it was a happening place and lots of fun.
Stayed 10 nights in Dec 2020

10/10 Excellent

SAKURA, Gold Coast

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
最高のホテルでした。スタッフの対応も完璧。スムーズに困ることなく旅行できました。料理も本当に美味しかったです。
Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗で広くて最高の施設
Stayed 3 nights in Mar 2020

10/10 Excellent

JeffC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was awesome , the views was great also From our room . Meals and services was 1st class. You get a golf cart to get around the island, lots of fun . Did a sunset cruise and went jet skiing, a must do.
Stayed 3 nights in Feb 2020